Workfront for Small and Large Groups
July 18, 2019
Workfront for Small and Large Groups
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Workfront
We currently use Workfront (WF) to track our Communications projects from submission, to approvals, to delivery. We are currently in the process of building out a second instance of Workfront for another business area, and will eventually build out a process for our web agile teams. Workfront allows our customers to have insights into their projects, creating transparency and accountability for both the writers, designers, account managers, and customers.
- Approval process.
- Reporting.
- Project insights.
- Allows better customization of the users home page.
- The ability to review proofs with no comments, as it gets messy when there are many comments.
- In reporting or views the ability to easily add fields without the use of TextMode.
- Reduced the re-work of projects.
- Approvals take a long time, and users are slow to respond to requests for approvals.
- Workers were resistant at first. It took time to get buy in.
Workfront has better integration into the tools we use, like Adobe Creative Suite, Outlook, Salesforce, and our CMS and DAM. We needed a solution that could work well with our MarCOMM Stack and didn't need a whole lot of support. Although we're a small shop (license-wise) Workfront has been very supportive and quick to respond to our needs.