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Great tool for project management
Updated December 14, 2022

Great tool for project management

Corina Manea | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

At Leadtail, we use Wrike for the entire company. It helps us keep track of every task we do for clients, as well as each team member's workload. It also helps us with project management.
  • Organize daily tasks - easy to use it as your own to do list
  • Project management - easy to keep track of every task under a project as well as the resources used
  • Overall an easy to use app and user friendly
  • I would like a more accurate search functionality overall, but also inside one particular project or Wrike ticket.
  • Wrike tickets - the ability to assign tasks to team members and follow up on them
  • Email notifications with status for each task
  • Wrike helps us keep track of client work as well as team's work load.
  • It keep us organized
Ease of use and user-friendly interface as well as complexity of the platform for future use.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

[Wrike is] very good for project management whether at a company level (keep track of your employee's workload) and also for managing client work as well as projects.

Wrike Feature Ratings

Project Management
9.0
Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
9
Team Collaboration
9
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
7
Email integration
9
Mobile Access
7
Timesheet Tracking
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Wrike Implementation

  • Implemented in-house
Yes - First, we implemented Wrike for our most urgent processes. Once we got that down we started "playing" with other functionalities.
Change management was a big part of the implementation and was well-handled
  • I wouldn't call them issues, it was part of learning the platform and how to adapt it to our internal processes and client work.

Using Wrike

30 - From account management to back office (writing, design, etc.)
30 - The entire organization is using Wrike for all our tasks and projects.
  • Project management
  • Editorial calendars
  • Client service
  • Building editorial calendars for our clients
  • Using Wrike forms for requests from clients
  • Dive deep into more functions from Wrike and adapting them to our organization
Wrike it's an easy to use platform, it's versatile and makes team and project management easy.

Wrike Support

I like the fast responsive rate and the fact that there weren't many times we had to reach out to support.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Did not. Wasn't needed. Every issue we had (and there weren't many) got solved pretty quickly.