Best Business Process Management (BPM) Tools73Business process management (BPM) is a systematic approach to managing and optimizing a company's business processes, with the goal of improving corporate performance. BPM usually involves designing, modeling, implementing and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. BPM is often a juncture between IT and business departments at a company. BPM software supports the activity of BPM with capabilities such as case management, application development, workflow design and modeling, business rules engine, and reporting and alerting.ADONIS1https://media.trustradius.com/vendor-logos/x9/BP/ZPB4G2U01OFH-180x180.PNGAxway ProcessManager2https://media.trustradius.com/vendor-logos/rU/DK/MTD0JWN0H50I-180x180.JPEGinubit3https://media.trustradius.com/vendor-logos/8n/jY/0ZSUAB2C4ML6-180x180.JPEGAWD4https://media.trustradius.com/product-logos/gt/bn/VM3ID1MVB44P-180x180.PNGMID Innovator5https://media.trustradius.com/product-logos/Sd/DA/ILCQAS99HOKE.jpegLiving Systems Process Suite6https://media.trustradius.com/vendor-logos/l8/2Y/LQGMN6U2TN2H.pngPNMsoft Sequence7Mphasis8https://media.trustradius.com/vendor-logos/ZV/Uu/67XPKRIMX4N9-180x180.PNGALTO Produce9https://media.trustradius.com/vendor-logos/Lw/WI/2CW1C06NXE5N-180x180.JPEGConstellation Payments10https://media.trustradius.com/vendor-logos/dQ/pH/GMCXRDAQKMGE-180x180.JPEGeFit Financial11https://media.trustradius.com/vendor-logos/6L/Z8/G811X0QMATUM-180x180.PNGSkyforge12https://media.trustradius.com/product-logos/iD/Rw/3RKTEG9RN7JM-180x180.PNGAppit13https://media.trustradius.com/vendor-logos/0e/Ih/FDBGSFPRGA4V-180x180.JPEGDatapolis Workbox 201014https://media.trustradius.com/vendor-logos/Pt/D0/TDS4OHU61E8V-180x180.PNGAxon.Ivy BPM Suite15https://media.trustradius.com/vendor-logos/Sf/7i/V1W610CIBSW3-180x180.PNGEccentex16https://media.trustradius.com/vendor-logos/Ej/UQ/L5TRKBWNSN03-180x180.JPEGHydrous17https://media.trustradius.com/vendor-logos/5F/Wc/NBJ8QS5S2FQN-180x180.JPEGELMA BPM18https://media.trustradius.com/product-logos/Qn/6B/K9RT24SLOCAJ-180x180.PNGSignavio Process Manager19https://media.trustradius.com/product-logos/q3/Sx/Z1SKJDCES2EJ-180x180.PNGmPower Business Process Automation20https://media.trustradius.com/vendor-logos/aR/9M/M9VCPRXCAWOK-180x180.PNGEnterprise Explorer21https://media.trustradius.com/product-logos/9C/8H/9U0X4PQWTAJG-180x180.PNGZenoti22https://media.trustradius.com/product-logos/Cq/a3/7UH501PIM2K2-180x180.PNGWorkflowGen23https://media.trustradius.com/product-logos/Tn/he/73JONT8IHIS8-180x180.JPEGfrevvo24https://media.trustradius.com/product-logos/0y/kY/NL05T0LAGNK0-180x180.PNGPMG Digital Business Platform25https://media.trustradius.com/product-logos/S2/hs/4D2QKT0XE7OQ-180x180.PNG

Business Process Management (BPM) Tools

Best Business Process Management (BPM) Tools

TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Business Process Management (BPM) Tools Overview

What are BPM Tools?

Business process management (BPM) tools have an end goal of improving corporate performance. They provide a systematic approach to managing and optimizing a company's business processes. BPM tools usually facilitate designing, modeling, implementing, and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. The goal might be to reduce inefficiencies, human error, or miscommunications.


BPM is often a juncture between IT and business departments at a company.

BPM Tools Features & Capabilities

Business process modeling
  • BPM software includes a visual process design tool that allows relatively non-technical users to design and test processes and workflows. The processes can usually be designed using the standard BPMN (Business Process Model and Notation) and SOA (Service-Oriented Architecture) methodologies, and exported in an executable language format (such as XPDL or BPEL).
Business rules engine
  • Users can create complex sets of business rules and conditions as part of process design and execution.
Workflow management
  • Users can design, test, and execute complex workflows, coordinating the interactions between people, systems, and data.
Form generator
  • Users can build web-forms without programming or coding skills.
Collaboration
  • The software often supports things like discussion threads, decision management, and idea management.
Analytics
  • Users can define metrics and KPIs, and run standard and custom reports.
Integrations

How BPM Software Works

BPM software supports the activity of BPM by allowing users to design, model, execute, automate, and analyze process workflows. A process is usually defined as a set of activities or tasks that are linked together based on conditions. Processes might involve person-to-person interactions or system-to-system.


Examples of processes that might be designed and improved using BPM software include:

  • Employee onboarding
  • Expense reporting
  • Time off requests
  • Account management
  • Invoice management
  • Loan origination
  • Compliance management
  • Customer requests
  • Complaint management
  • Project management or development

Benefits of BPM

BPM suites are usually designed to help improve business processes. Below are some examples of the potential benefits of using BPM software:

  • Cutting costs

  • Ensuring regulatory compliance

  • Increasing accountability

  • Improving engagement with customers or customer satisfaction

  • Reducing inefficiencies

  • Driving competitive advantages

  • Simplifying operations

  • Improving business agility

BPM vs. Low-Code Development

Although many BPM platforms now have low-code development capabilities, BPM and low-code platforms are fundamentally different. This is largely because they have different aims. Business Process Management suites are targeted towards achieving operational excellence in enterprises. The underlying goal is to connect all processes and functions within the organization in the name of operational efficiency.

Low-code platforms, on the other hand, are designed to expedite the software development and delivery process. Low-code is about enabling "citizen developers" to build business applications by assembling building blocks, with a reduced need for coding by highly-skilled developers.

Cloud BPM

Most modern BPM products are cloud offerings, but there are still several fully on-premises offerings that appeal to buyers for a specific set of reasons. Additionally, several products offer both a cloud and an on-premises version. Potential reasons for purchasing an on-premise product include:


  • Preference for keeping critical systems in-house

  • Requirements for extensive integration with local data

  • Serve very large user communities

  • Regulatory constraints on handling and storing sensitive data, such as HIPAA.

  • High focus on data security and visibility

  • Operations in multiple countries, some of which may have low internet bandwidth or content censorship

Business Process Management Tools Comparison

There are two key factors to consider when on the market for a BPM tool:

1. On-premise vs Cloud: Decide whether you want to host your BPM software on-site or off-site by using a SaaS version of the tool. Some BPM software is available in both editions, whereas others aren't.

2. BPM framework: There are three different BPM frameworks from which to choose: full-service, horizontal, and vertical. Full-service frameworks include a comprehensive suite of BPM tools so you do not have to use more than one tool to meet your BPM needs. Horizontal frameworks deal only with the design and development phases of business processes across industries. Vertical frameworks focus on carrying out processes specific to your industry and are not one-size-fits-all, so choose wisely.

Start a Business Process Management (BPM) tool comparison

Pricing Information

BPM software is complex enterprise software and prices can vary quite widely depending on several factors such as requirements, customizations, backend coding, on-premise vs cloud software, etc. In general, enterprise cloud software is likely to be between $50 and $100 per user per month.

Business Process Management (BPM) Products

Listings (51-75 of 106)

We don't have enough ratings and reviews to provide an overall score.

The ADONIS BPM offering, available both through the cloud and as a browser-based platform, is a flexible, model-based BPM solution that can be built to fit a company's needs at different points in the business process lifecycle.

We don't have enough ratings and reviews to provide an overall score.

The inubit BPM offering from Bosch Software Innovations covers the full, end-to-end business process lifecycle with built-in functionalities such as service-oriented architecture, enterprise application integration, and electronic data interchange.

We don't have enough ratings and reviews to provide an overall score.

AWD is a business process management solution offered by DST Systems. Features and capabilities include enterprise content management, case management, mobile access, data capture from various sources, a visual design tool, process workflows, monitoring, and a collaboration portal.

We don't have enough ratings and reviews to provide an overall score.

Innovator is a versatile modeling, SOA governance, and business process management platform from German company MID.

We don't have enough ratings and reviews to provide an overall score.

Living Systems Process Suite (LSPS) is an intelligent business process management platform offered by Whitestein Technologies. It offers goal-driven process management, as well as process automation and self-adaptive process optimization. Features include the ability to set goals, model plans via dr…

We don't have enough ratings and reviews to provide an overall score.

PNMsoft Sequence is an intelligent Business Process Management platform offered by Genpact. The product includes an edition for SharePoint and for Microsoft Dynamics CRM, as well as mobile, social and cloud versions.

We don't have enough ratings and reviews to provide an overall score.

Mphasis is a business process management platform that focuses on service-oriented enterprise architecture and application integration to drive BPM.

We don't have enough ratings and reviews to provide an overall score.

ALTO Produce is a workflow management-themed business process management solution from the Innovation Centric Group. The strengths of ALTO Produce are its financial management and data management capabilities.

We don't have enough ratings and reviews to provide an overall score.

The eFit Financial business process management software is designed specifically to handle the management needs of gyms and/or health clubs. It includes capabilities like billing, customer relationship management, scheduling, and analytic reporting.

We don't have enough ratings and reviews to provide an overall score.

Skyforge is an ERP / MRP solution for digital manufacturing. This solution is designed to make it easy use and manage digital resources. It provides a unified workflow so that users can access 3D printers and rapid prototyping tools effectively.

We don't have enough ratings and reviews to provide an overall score.

Appit is a cloud-based tool for building Sharepoint workflow apps.

We don't have enough ratings and reviews to provide an overall score.

Datapolis Workbox 2010 is a business process management software designed specifically for Microsoft SharePoint Server 2010. Workbox places an emphasis on enterprise architecture and an intuitive user interface for workflows.

We don't have enough ratings and reviews to provide an overall score.

Axon.Ivy places an emphasis on process execution and workflow management to drive its business process management suite. From case management to security management to process support, Axon.Ivy uses multiple key functionalities to proved an effective business process automation and management soluti…

We don't have enough ratings and reviews to provide an overall score.

Eccentex is a business process management solution focused on case management, knowledge workers, and knowledge management. It implements a variety of tools, such as work order processing, contract management, and fraud investigation.

We don't have enough ratings and reviews to provide an overall score.

The business process management offering from Hydrous, a software company with headquarters in Atlanta, Georgia, is designed around directed decision workflows and a universal analytical model to increase scale and efficiency across different departments.

We don't have enough ratings and reviews to provide an overall score.

ELMA BPM is a business process management platform that automates business and enhances company performance. With ELMA, business and IT collaborate using a simple visual environment where business requirements are translated into executable processes.The solution includes a visual designer for proce…

We don't have enough ratings and reviews to provide an overall score.

Enterprise Explorer is designed to offer a simple and intuitive way for professional business process modeling on Microsoft platforms. Enterprise Explorer transforms an individual Visio® workplace into a powerful multi-user platform operating on a basis of centralized process repository, which opens…

We don't have enough ratings and reviews to provide an overall score.

Zenoti is an all-in-one, cloud software used by spas, salons, med spas, yoga and fitness studios to grow and manage their business. Zenoti is unique in that we are a true enterprise system, going beyond the basics of a scheduling and POS system. Our centralized platform integrates appointment schedu…

We don't have enough ratings and reviews to provide an overall score.

WorkflowGen is a process design and automation solution that is designed to enable companies to quickly optimize and implement business processes while providing powerful, cutting-edge integration features to meet the demands of digital transformation. With WorkflowGen, process designers create work…

We don't have enough ratings and reviews to provide an overall score.

frevvo is a point-and-click workflow automation platform. It automates online forms & approval workflows for a wide array of business verticals including HR, Finance, Higher Education, and K-12 Schools. According to the vendor, it transforms expensive, manual processes into fully automated, stre…

We don't have enough ratings and reviews to provide an overall score.

PMG empowers its customers to automate processes and share data across other systems and applications. The PMG low-code software platform orchestrates people, systems, and data to streamline operations and enhance user experience. The vendor claims any business process can be improved or operating c…

TrustRadius Top Rated for 2019

2019 Top Rated Business Process Management (BPM) Tools

There are plenty of options out there, but here's our shortlist of the best Business Process Management (BPM) Tools. These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. To qualify, a product must have 10 or more recent reviews and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. The products with the highest trScores appear first on the list. Read more about the Top Rated criteria.