6sense vs Outreach | TrustRadius

Likelihood to Recommend

If your company wants to identify buying intent before the prospect starts talks with a competitor, or before the prospect even concretely defines their needs, 6sense is the answer.

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Parker O'Very

ABM & Marketing Operations Manager

Impartner SoftwareComputer Software, 51-200 employees

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It is best for people who send a lot of outbound emails and need reporting and feedback as to the success of their campaigns and/or emails. It is great for teams or people who are client or prospect facing. When I am sending an email to a client regarding on-boarding and I need to schedule a call with them, it's super helpful to know if they actually received my email and if they then read it. After that, it's more of a puzzle of trying to figure out how I can get them to respond to my email and trying to master what works the best for my emails whether that be a subject line, etc...

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Jordan Chen

Client Relations Manager

PathmaticsOnline Media, 11-50 employees

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Pros

Stores and organizes information by product, department, etc., to make it easier for our website to function.
Help us track the buyer journey, making it a more enjoyable buying process for them on our website.
Help us drive revenue against competitors such as Amazon and Wal-Mart.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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Outreach integrates well with Domo, which allows us to put together comprehensive reports pulling data from both Salesforce and Outreach.
Outreach does a great job of supporting you, by offering a responsive CSM and support team to troubleshoot issues.
It doesn't take too much time to onboard new users in the basic functionality of the tool.

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Arick Christopher

Sales Operations Analyst

VitalSmartsProfessional Training, 51-200 employees

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Cons

A bit difficult to navigate at times, so watch all the training videos and ask for help
Not as intuitive but very powerful once you know how to use it
Sometimes there are glitches but they have great support to help and fix it and never a repeat issue

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Rob Morris

Director of Inside Sales

SimplusMarketing & Advertising, 51-200 employees

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I would love a small pop-up window to show when emails are opened.
It would be awesome to be able to grab open time slots from the calendar & incorporate them into a sequence for prospects to choose & auto update the calendar.

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Andrea Kamp

Sales Manager

OfficiteInternet, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Outreach 9.1

Based on 4 answers

Outreach has become the main platform for our SDRs. I haven't found a better alternative yet.

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Kiyoshi Kidd

Head of Sales Operations

Inside Sales TeamInformation Technology and Services, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

Outreach 9.0

Based on 134 answers

Outreach is a tool that users need to be hands-on with Day 1, a simple coaching session can be effective to get started. However, in my personal experiences my effectiveness has increased tremendously the more digging I do on my own. The Outreach support team is easy to reach and often gets back to you the same day, so learning on your own is fairly easy.

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Vladimir Dichter

Sales Development Representative

SnackNationFood & Beverages, 51-200 employees

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Support Rating

No score

No answers yet

No answers on this topic

Outreach 9.2

Based on 2 answers

I feel like Outreach support reps provide better support about Salesforce than Salesforce does itself - we may have a better support package for Outreach than we do Salesforce, though. The support team at Outreach is also extremely available and conscious of our interests and use cases. We also still have regular Skype calls set up with Outreach and it is more personable than simply speaking on the phone - although we have texted our support reps at Outreach before for immediate responses!

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Alexandra Gold

Manager of Business Systems

ZeroFOXComputer & Network Security, 51-200 employees

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Alternatives Considered

6sense is the most innovative, accurate, and forward-thinking software in the space

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Parker O'Very

ABM & Marketing Operations Manager

Impartner SoftwareComputer Software, 51-200 employees

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Outreach has so many more features than I was ever able to find when using Yesware. The support team is an even keel and I was able to do similar things but with less automation. Storing and creating templates and snippets in Yesware was easier and it integrated more thoroughly with Gmail

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Kristin Garrett

Mid Market Account Executive

AdRollOnline Media, 501-1000 employees

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Return on Investment

Revenue growth
More productive employees

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Laurie Wheeler

Partner Executive

PGiTelecommunications, 1001-5000 employees

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Our organization has seen a great ROI from this tool due most in part of the visibility it gives our leaders to view the number of outputs (e.g. Calls, Emails, etc.).
There is a fast ramping period with Outreach, so new users are able to get up and going right away and start utilizing it.
Some onboarding videos from Outreach to walk a new user through the ins-and-outs of the tool if they haven't used them would be really nice because management in a high growth company isn't always available for little questions throughout a day.

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Carson Christensen

International Business Development Manager

PluralsightComputer Software, 501-1000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

6sense

Outreach

Likelihood to Recommend

6sense

Outreach

Pros

6sense

Outreach

Cons

6sense

Outreach

Likelihood to Renew

6sense

Outreach

Usability

6sense

Outreach

Support Rating

6sense

Outreach

Alternatives Considered

6sense

Outreach

Return on Investment

6sense

Outreach

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

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