6sense vs Outreach | TrustRadius

What users are saying about

Score 8.1 out of 10

Based on 71 reviews and ratings

Score 8.6 out of 10

Based on 441 reviews and ratings

Pros

Identifies engagement through the marketing funnel, aligned with strength to the ideal customer profile.
Provides real time visibility to every account executive and their leaders on engagement with buying committee for every opportunity.
Provides insight into digital spend vs pipeline creation and closed won.

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SVP Marketing and Communications

OneSource VirtualOutsourcing/Offshoring, 501-1000 employees

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Outreach integrates well with Domo, which allows us to put together comprehensive reports pulling data from both Salesforce and Outreach.
Outreach does a great job of supporting you, by offering a responsive CSM and support team to troubleshoot issues.
It doesn't take too much time to onboard new users in the basic functionality of the tool.

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Arick Christopher

Sales Operations Analyst

VitalSmartsProfessional Training, 51-200 employees

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Cons

Similar level of insights available in the international space outside North America (international space coverage) & better visibility on data partners in each geo
Provide a 6sense wiki/guide explaining 6sense terms used in 6sense iframe, in 6sense alerts, and 6sense ABM platform (explicit definitions and relations between these terms)

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Monika Redlichova

Core Sales Programs Manager

PTCComputer Software, 5001-10,000 employees

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I would love a small pop-up window to show when emails are opened.
It would be awesome to be able to grab open time slots from the calendar & incorporate them into a sequence for prospects to choose & auto update the calendar.

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Sales Manager

OfficiteInternet, 51-200 employees

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Likelihood to Renew

6sense 1.0

Based on 1 answer

product is buggy and I have lost all confidence and support is terrible.

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Verified User

Director in Sales

Marketing & Advertising Company, 51-200 employees

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Outreach 9.1

Based on 4 answers

Outreach has become the main platform for our SDRs. I haven't found a better alternative yet.

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Head of Sales Operations

Inside Sales TeamInformation Technology and Services, 51-200 employees

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Usability

6sense 7.7

Based on 25 answers

The platform is pretty straightforward as far as creating new segments and what's available to do so. The launch of digital advertising has greatly improved in recent months which has been great for our digital team. Adding or removing users and updating integration points is pretty easy as well. Reporting has also been recently updated which makes reporting on usage and ROI much easier too.

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Director, Marketing Operations

XactlyInformation Technology & Services, 501-1000 employees

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Outreach 9.2

Based on 134 answers

Outreach is a tool that users need to be hands-on with Day 1, a simple coaching session can be effective to get started. However, in my personal experiences my effectiveness has increased tremendously the more digging I do on my own. The Outreach support team is easy to reach and often gets back to you the same day, so learning on your own is fairly easy.

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Vladimir Dichter

Sales Development Representative

SnackNationFood & Beverages, 51-200 employees

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Support Rating

6sense 7.9

Based on 26 answers

Above and beyond! I personally meet with our customer success manager sometimes multiple times a week to build a strong ABM strategy, look at new capabilities, etc. I also join the user groups as much as possible to hear from the product team which has been amazing. Next up I am looking forward to their 2-day virtual event as I am sure the content will be extremely educational.

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Stephanie Pennell

Field Marketing Manager, North America

NexthinkInformation Technology & Services, 501-1000 employees

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Outreach 9.2

Based on 2 answers

I feel like Outreach support reps provide better support about Salesforce than Salesforce does itself - we may have a better support package for Outreach than we do Salesforce, though. The support team at Outreach is also extremely available and conscious of our interests and use cases. We also still have regular Skype calls set up with Outreach and it is more personable than simply speaking on the phone - although we have texted our support reps at Outreach before for immediate responses!

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Manager of Business Systems

ZeroFOXComputer & Network Security, 51-200 employees

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Implementation Rating

6sense 1.0

Based on 1 answer

dont implement it

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Verified User

Director in Sales

Marketing & Advertising Company, 51-200 employees

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Outreach 9.1

Based on 1 answer

No answer on this topic is available.

Alternatives Considered

It was a very close call to Triblio. Ultimately, I made the decision to go with 6sense for 2 reasons. 1. When it came time to negotiate price, 6sense told me that they wouldn't remove customer service and support from the packaging because they felt that was key to client success. 2. I felt that the sales team could start to identify accounts that were already in decision/purchase stages so as we were getting ramped up and onboarded they didn't have to wait for marketing.

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Jessica Gondolfo

Sr. Marketing Manager, Growth

SynupInformation Technology & Services, 51-200 employees

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Outreach has so many more features than I was ever able to find when using Yesware. The support team is an even keel and I was able to do similar things but with less automation. Storing and creating templates and snippets in Yesware was easier and it integrated more thoroughly with Gmail

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Kristin Garrett

Mid Market Account Executive

AdRollOnline Media, 501-1000 employees

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Return on Investment

After just 2 months in production we can track generated pipeline specifically to 6sense.
We are anticipating driving more marketing generated opportunities at a faster pace. We already know we win deals at a 2x rate when marketing generated vs sales generated.

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SVP Marketing and Communications

OneSource VirtualOutsourcing/Offshoring, 501-1000 employees

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Our organization has seen a great ROI from this tool due most in part of the visibility it gives our leaders to view the number of outputs (e.g. Calls, Emails, etc.).
There is a fast ramping period with Outreach, so new users are able to get up and going right away and start utilizing it.
Some onboarding videos from Outreach to walk a new user through the ins-and-outs of the tool if they haven't used them would be really nice because management in a high growth company isn't always available for little questions throughout a day.

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Carson Christensen

International Business Development Manager

PluralsightComputer Software, 501-1000 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

No

6sense Editions & Modules

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Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Outreach Editions & Modules

Edition

Starting Price	$100.00¹

Per Month

Additional Pricing Details

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