6sense vs Outreach

6sense

6sense is well suited in areas such as creating a campaign for our site. For example, "grill season". It makes it easy to create a campaign to advertise all our grills, best selling [grills] and create certain price updates/categories. It is not as useful on the product campaign, coupon and sales level, but still more useful than platforms we have used in the past.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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Outreach

For the number of prospects, I am required to target to increase my success rate, Outreach is an awesome tool that allows me to easily manage a pipeline of 250 targeted touches a week. While email campaigns are extremely customizable, true organic email communication is still best in a separate email client where you have full control over the message.

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Vladimir Dichter

Sales Development Representative

SnackNationFood & Beverages, 51-200 employees

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Pros

Stores and organizes information by product, department, etc., to make it easier for our website to function.
Help us track the buyer journey, making it a more enjoyable buying process for them on our website.
Help us drive revenue against competitors such as Amazon and Wal-Mart.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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Call tracking - You can view your entire sales team's call activity very easily
Email tracking - You can view your entire sales team's email activity
Email sequencing - Create custom sequences to ensure your sales process is consistent

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Erik Pyykonen

Director of Ngage

Ngage Live ChatInternet, 51-200 employees

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Cons

Some of the terms used are a learning process for our team, but the site is easy to navigate.
Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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Outreach.io has a very interesting reporting tool that works well. It allows you to dig into different users, sequences, templates, send times ect. The only issue is that it is not dynamic or flexible right now, and therefore the options are limited to what they allow you to report on.

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Nichole Ekkert-Vine

Business Development Representative

SurveyMonkeyInternet, 501-1000 employees

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Likelihood to Renew

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Outreach9.1

Based on 4 answers

Outreach has become the main platform for our SDRs. I haven't found a better alternative yet.

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Kiyoshi Kidd

Head of Sales Operations

Inside Sales TeamInformation Technology and Services, 51-200 employees

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Usability

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Outreach7.7

Based on 133 answers

Outreach is extremely user-friendly. The UI is modern and easy to understand. During onboarding, we had several different training sessions where we learned everything we needed to learn to use the platform. Outreach was very different than the product we were using prior, but it didn't take us long to pick up and understand how to use Outreach.

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Paige Peters

Sales Operations Manager

ExamSoftComputer Software, 51-200 employees

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Support

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Outreach9.5

Based on 2 answers

I have yet to have a negative experience with support. They are friendly, act like human beings, are smart, well trained, know where to find the answers, and are overall the most pleasing support team I have ever had the pleasure of working with.

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Kiyoshi Kidd

Head of Sales Operations

Inside Sales TeamInformation Technology and Services, 51-200 employees

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Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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Compared to ToutApp, I prefer Outreach. In my experience at the time, Tout lacked functionality and UI to compete with Outreach. Their support team has been incredibly responsive

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Rand Sargent

Account Executive

PluralsightInformation Technology and Services, 501-1000 employees

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Return on Investment

It is easier to monitor our ROI on certain campaigns, departments, subclasses, within our sites.
We have less issues with launching campaigns correctly and the site crashing on us while processing and developing these campaigns.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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The ROI on Outreach is through the roof. It's a sales tool. If spending ~$100/month/rep isn't resulting in AT LEAST $100 in sales, there is something seriously wrong with how you're using Outreach or what you're selling.
The main reason I always come back to Outreach is because of its efficiency. They have thought of everything. I just set my universal settings, drop someone in a sequence, and I KNOW the sequence will continue and do what I want it to do. Being able to dump in 1000 prospects and say "throttle 100 new prospects a day" + "Resume OOO replies after 5 days" = never having to check Outreach to monitor it. So much better than alternatives.
Their customer service is fast, and they work hard to get you the right answers. While sometimes they can just be confused or lost as to how to help, I do appreciate that I always get a fast response same day.

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Scott Entwistle

Founder

Predictable HireHuman Resources, 1-10 employees

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