6sense vs Outreach

6sense

6sense is well suited in areas such as creating a campaign for our site. For example, "grill season". It makes it easy to create a campaign to advertise all our grills, best selling [grills] and create certain price updates/categories. It is not as useful on the product campaign, coupon and sales level, but still more useful than platforms we have used in the past.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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Outreach

Great for outbound efforts as well as for reaching out to existing clients to remain top of mind.Because OutReach pulls info from Salesforce, sometimes it becomes difficult to address messages to specific people.

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Andrea Kamp

Sales Manager

OfficiteInternet, 51-200 employees

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Pros

Quality data
Timing for updates
Excellent support

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Laurie Wheeler

Partner Executive

PGiTelecommunications, 1001-5000 employees

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Email automation to scale. Enabling multiple contacts with clients in a short period of time.
Customization of Templates/Messaging. How/When/Where emails get sent.
Creates a method of accountability to make sure you aren't letting contacts fall through the cracks.

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Carson Christensen

International Business Development Manager

PluralsightComputer Software, 501-1000 employees

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Cons

Some of the terms used are a learning process for our team, but the site is easy to navigate.
Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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In some ways, Outreach is the 'Apple' of sales engagement platforms. It's stupid simple to use, yet the functionality is vast and intuitive. That said, if you're looking for a complicated, nuanced solution with infinite functionality, Outreach would not be for you.
If you leverage multiple Outreach instances, there's no easy way to aggregate reporting across instances. Most people leverage only 1 instance of Outreach, so this is a problem more specific to my organization.
I wish Outreach had more integrations with other software. However, they have had most of the integrations we've needed, and have helped us to identify solutions where integrations don't exist.

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Emily Muhoberac

Chief Operations Officer

Sapper Consulting, LLCMarketing and Advertising, 51-200 employees

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Likelihood to Renew

No score

No answers yet

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Outreach9.1

Based on 4 answers

Outreach has become the main platform for our SDRs. I haven't found a better alternative yet.

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Kiyoshi Kidd

Head of Sales Operations

Inside Sales TeamInformation Technology and Services, 51-200 employees

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Usability

No score

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Outreach8.0

Based on 134 answers

The Outreach UI is excellent, intuitive, and they are consistently releasing new features and updates. We have seen feedback we've given implemented into the platform, and any questions have been very quickly resolved. Outreach can be used by a tech-savvy hipster millennial and the the person that still uses a typewriter

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Emily Muhoberac

Chief Operations Officer

Sapper Consulting, LLCMarketing and Advertising, 51-200 employees

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Support

No score

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Outreach9.4

Based on 2 answers

I have yet to have a negative experience with support. They are friendly, act like human beings, are smart, well trained, know where to find the answers, and are overall the most pleasing support team I have ever had the pleasure of working with.

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Kiyoshi Kidd

Head of Sales Operations

Inside Sales TeamInformation Technology and Services, 51-200 employees

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Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.

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Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

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The Outreach UI is more intuitive than any that we evaluated
Outreach structure is significantly more automated than competitors -- We have used Pardot, and their structuring of email sequences is difficult to do at scale
We have been working to build internal infrastructure off the Outreach API, and their tech teams have been so accommodating. With competitors, it was hard to get access to their technical teams, let alone further assistance.
Outreach specialized in cold prospecting & text-based, personalized emails. Many of their competitors offer emails that are primarily formal HTML.

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Emily Muhoberac

Chief Operations Officer

Sapper Consulting, LLCMarketing and Advertising, 51-200 employees

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