6sense vs Outreach

Likelihood to Recommend

6sense is well suited in areas such as creating a campaign for our site. For example, "grill season". It makes it easy to create a campaign to advertise all our grills, best selling [grills] and create certain price updates/categories. It is not as useful on the product campaign, coupon and sales level, but still more useful than platforms we have used in the past.

Read full review

Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

View all 3 answers on this topic

In my department, business development, it is very well suited for us to do our role efficiently so that we can reach the large number of interesting prospects that we have data to support a reason for reaching out. One thing we have to be careful of is that adding a prospect into an automated sequence is very easy and you want to make sure that your messaging is customized enough so that it doesn't come across as an "automated/spam email".

Read full review

Carson Christensen

International Business Development Manager

PluralsightComputer Software, 501-1000 employees

View all 158 answers on this topic

Pros

Quality data
Timing for updates
Excellent support

Read full review

Laurie Wheeler

Partner Executive

PGiTelecommunications, 1001-5000 employees

View all 3 answers on this topic

Email automation to scale. Enabling multiple contacts with clients in a short period of time.
Customization of Templates/Messaging. How/When/Where emails get sent.
Creates a method of accountability to make sure you aren't letting contacts fall through the cracks.

Read full review

Carson Christensen

International Business Development Manager

PluralsightComputer Software, 501-1000 employees

View all 158 answers on this topic

Cons

Some of the terms used are a learning process for our team, but the site is easy to navigate.
Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.

Read full review

Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

View all 3 answers on this topic

More training available on the functionality of available tools within Outreach (e.g. Tags, Prospecting Schedules, etc.).
Examples of Templates/Snippets/Sequences.
Enabling easier collaboration with Team Mates for sharing and viewing details of conversion on sequences and specific messaging (if shared between team members).

Read full review

Carson Christensen

International Business Development Manager

PluralsightComputer Software, 501-1000 employees

View all 158 answers on this topic

Likelihood to Renew

No score

No answers yet

No answers on this topic

Ask the community to sound off

Outreach 9.1

Based on 4 answers

Outreach has become the main platform for our SDRs. I haven't found a better alternative yet.

Read full review

Kiyoshi Kidd

Head of Sales Operations

Inside Sales TeamInformation Technology and Services, 51-200 employees

View all 4 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Ask the community to sound off

Outreach 8.1

Based on 134 answers

If you have someone managing the backend and have proper training with Outreach, then it is an AMAZING platform. The CSMs are great for getting for getting you started and the online resources and training has greatly improved in the past few months. There is a bit of a learning curve but learning the platform is definitely worth the payoff in the end.

Read full review

Kiyoshi Kidd

Head of Sales Operations

Inside Sales TeamInformation Technology and Services, 51-200 employees

View all 134 answers on this topic

Support

No score

No answers yet

No answers on this topic

Ask the community to sound off

Outreach 9.3

Based on 2 answers

I have yet to have a negative experience with support. They are friendly, act like human beings, are smart, well trained, know where to find the answers, and are overall the most pleasing support team I have ever had the pleasure of working with.

Read full review

Kiyoshi Kidd

Head of Sales Operations

Inside Sales TeamInformation Technology and Services, 51-200 employees

View all 2 answers on this topic

Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.

Read full review

Verified User

Analyst in Marketing

Retail Company, 10,001+ employees

View all 3 answers on this topic

I have used ToutApp before using Outreach at a different company. The UI for Outreach is more complex but is also more full of features so that makes sense. Integrations are really what makes the difference in my mind, the Gmail and Salesforce integrations are so useful to me. I would pick Outreach every time just for those two features.

Read full review