What users are saying about
8 Ratings

Outreach

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298 Ratings
8 Ratings
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Score 8.5 out of 101

Outreach

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298 Ratings
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Score 8.7 out of 101

Add comparison

Likelihood to Recommend

6sense

6sense is well suited in areas such as creating a campaign for our site. For example, "grill season". It makes it easy to create a campaign to advertise all our grills, best selling [grills] and create certain price updates/categories. It is not as useful on the product campaign, coupon and sales level, but still more useful than platforms we have used in the past.
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Outreach

Great for outbound efforts as well as for reaching out to existing clients to remain top of mind.Because OutReach pulls info from Salesforce, sometimes it becomes difficult to address messages to specific people.
Andrea Kamp profile photo

Pros

  • Quality data
  • Timing for updates
  • Excellent support
Laurie Wheeler profile photo
  • Email automation to scale. Enabling multiple contacts with clients in a short period of time.
  • Customization of Templates/Messaging. How/When/Where emails get sent.
  • Creates a method of accountability to make sure you aren't letting contacts fall through the cracks.
Carson Christensen profile photo

Cons

  • Some of the terms used are a learning process for our team, but the site is easy to navigate.
  • Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.
No photo available
  • In some ways, Outreach is the 'Apple' of sales engagement platforms. It's stupid simple to use, yet the functionality is vast and intuitive. That said, if you're looking for a complicated, nuanced solution with infinite functionality, Outreach would not be for you.
  • If you leverage multiple Outreach instances, there's no easy way to aggregate reporting across instances. Most people leverage only 1 instance of Outreach, so this is a problem more specific to my organization.
  • I wish Outreach had more integrations with other software. However, they have had most of the integrations we've needed, and have helped us to identify solutions where integrations don't exist.
Emily Muhoberac profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Outreach9.1
Based on 4 answers
Outreach has become the main platform for our SDRs. I haven't found a better alternative yet.
Kiyoshi Kidd profile photo

Usability

No score
No answers yet
No answers on this topic
Outreach8.0
Based on 134 answers
The Outreach UI is excellent, intuitive, and they are consistently releasing new features and updates. We have seen feedback we've given implemented into the platform, and any questions have been very quickly resolved. Outreach can be used by a tech-savvy hipster millennial and the the person that still uses a typewriter
Emily Muhoberac profile photo

Support

No score
No answers yet
No answers on this topic
Outreach9.4
Based on 2 answers
I have yet to have a negative experience with support. They are friendly, act like human beings, are smart, well trained, know where to find the answers, and are overall the most pleasing support team I have ever had the pleasure of working with.
Kiyoshi Kidd profile photo

Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.
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  • The Outreach UI is more intuitive than any that we evaluated
  • Outreach structure is significantly more automated than competitors -- We have used Pardot, and their structuring of email sequences is difficult to do at scale
  • We have been working to build internal infrastructure off the Outreach API, and their tech teams have been so accommodating. With competitors, it was hard to get access to their technical teams, let alone further assistance.
  • Outreach specialized in cold prospecting & text-based, personalized emails. Many of their competitors offer emails that are primarily formal HTML.
Emily Muhoberac profile photo

Return on Investment

  • Revenue growth
  • More productive employees
Laurie Wheeler profile photo
  • It has caused me to lose thousands of dollars in business
  • It has caused anger, frustration and confusion
  • It makes me wish we had literally any other service
Eric Avissar profile photo

Pricing Details

6sense

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

6sense More Information

Outreach

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Outreach More Information