What users are saying about
45 Ratings
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Score 8 out of 101
45 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

Acronis Backup Cloud

Great solution for small to medium size businesses. The cost per server instance can prohibit large growth or expansion as companies grow. This solution is great for a business that wants to back up a small number of devices including potential offsite storage via Acronis Cloud option. Would recommend but need to investigate all options in regards to number of endpoints.
Derek Schroeder profile photo

Carbonite

Carbonite is a good solution for a stand-alone PC, a home PC or a laptop that leaves the office and has data on it. Definitely not an enterprise solution, even though they do provide higher-end packages, I would not recommend it to a client. I also question to call this a disaster recovery solution as it's retention is only 30 days.
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Pros

  • Quick Virtualization. Acronis can virtualize most systems and get you back up in 15-30 minutes.
  • Encryption of Backups. You own the encryption key, and Acronis doesn't - so not even Acronis employees can get into your cloud data. Encryption meets all HIPAA requirements for data protection.
  • Easy to resell. You can create accounts for individuals outside of the company to allow them access to their backup console. It's very easy to set up, and clients are happy with how easy it is to use.
Dan Gospe profile photo
  • Easy to use
  • Peace of mind
  • Easy setup
Nathanial Holt profile photo

Cons

  • The fact Acronis is an OS client base backup, which leads to more backup failures. Although most issues can be corrected with restarting services.
  • Recovering backups from the cloud(internet) is a lot slower then acessing local backups.
  • The backup error reports are not detailed enough to help administrators fix issues.
Michael O'Riley profile photo
  • Speed. Carbonite is slow at backup and retrieve. It would be nice to backup files without having to wait for days.
  • Better user interface for their desktop application and web based.
  • Integrating with third party applications like Microsoft Office 360.
Mahmoud Dahy profile photo

Likelihood to Renew

Acronis Backup Cloud9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe profile photo
Carbonite1.0
Based on 1 answer
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
Nathan Venno profile photo

Alternatives Considered

I believe Acronis has the easiest interface to control backups and restores. The backup solution that didn't work the best for us was Symantec Backup. The other backup solutions (Unitrends, Barracuda,and Veeam) have similar backup features as Acronis and are recommended. Uniterends backup is more advanced and can be complicated not for organizations without IT staff.
Michael O'Riley profile photo
I think this solution is decent, and works well enough for most businesses. I find their lack of alerts to be very troublesome - finding out you can't restore a file because the back did not run for two days is not a conversation I ever need to have again with the owner of the company. This program works well but I would recommend keeping an eye on it if you use it.
Nathan Venno profile photo

Return on Investment

  • It's been a great investment especially knowing our data is protected.
  • We no longer worry about upgrade storage hardware or devices.
Michael O'Riley profile photo
  • It saved a lot of our files.
  • It saved years of data and expensive data recovery solutions.
  • It provides peace of mind.
Mahmoud Dahy profile photo

Pricing Details

Acronis Backup Cloud

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Carbonite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details