What users are saying about

Acuity Scheduling

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33 Ratings
1 Ratings

Acuity Scheduling

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33 Ratings
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Score 9.1 out of 101
1 Ratings
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Score 10 out of 101

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Likelihood to Recommend

Acuity Scheduling

It is free with Squarespace!
Josephine Stafford profile photo

Apptoto

Perfect when you rely on people showing up on time and at the correct location.
Dave Greenbaum profile photo

Pros

  • Appointment scheduling
  • Calendar sync
  • Online booking
  • Online payments
  • Recurring Appointments
Sean Pomory profile photo
  • Automated contact of client.
  • Once a client responds it won't send additional messages.
  • Outstanding support.
Dave Greenbaum profile photo

Cons

  • I would love the ability to create different shops in Acuity Scheduling, which is currently not an option, so as to be able to use the same account across different businesses we're running.
  • I would love a plan which considers not only the functionality of the tool, but how many times we use it per month, so as to offer discounts when we perhaps have only booked a few appointments during a certain month.
  • I would love the option to have people booking an appointment fill in a form, and send it back, before being given the access to the scheduling page. Otherwise they can still book and appointment and not send back the information we need.
Audrey Sourroubille Arnold profile photo
  • Lack of integration with Zapier or IFTTT.
  • Sometimes clients get confused about what to do.
  • No mobile app.
Dave Greenbaum profile photo

Likelihood to Renew

Acuity Scheduling9.3
Based on 3 answers
We like it so far but haven't had customers schedule yet so it needs to be proven in real time.
Michele Moore profile photo
No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling10.0
Based on 2 answers
It's a pretty simple tool. You view a calendar. You determine if you can make an appointment or not. You schedule it. You show up. They do a good job making the application easy to use for both the user and the client. I can't really go much deeper other than that
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Support

Acuity Scheduling7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

When I was first looking for a booking system, I tried many such as Satori, the Coaches Console, Calendly and several other free and paid services, but none were as easy to use, as full of fabulous features or offered as fantastic customer service support as Acuity. It's hand's down my favourite.
Allyson Woodrooffe, MA, CPCC profile photo
No answers on this topic

Return on Investment

  • Acuity Scheduling has allowed me to save time to book appointments with clients so that there is no need for back and forth emails, and all is automated.
  • Acuity Scheduling has allowed me to create new packages of sessions, and have the different offers all nicely lined up in my Acuity Scheduling shop.
  • Acuity Scheduling has allowed me to streamline my booking process, and include functionalities such as forms to fill in and submit before a call, email reminders, files attachments.
Audrey Sourroubille Arnold profile photo
  • Reduced our no shows dramatically.
  • Reminds clients of our email and phone numbers.
Dave Greenbaum profile photo

Pricing Details

Acuity Scheduling

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Apptoto

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details