Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…
$14.99
per month license
Wufoo
Score 7.5 out of 10
N/A
Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.
When we have a time-sensitive document that needs signing right away, we know we can count on Adobe Acrobat Sign to set up the document, mark where signatures are required and then send it securely on it's way for signing. We then receive a notification once signed along with a security certificate that lets us know the document was not tampered with and the time and date it was securely signed. Everything can be completed in a matter of minutes rather than hours if you had to book a client meeting, travel to their home, get their signatures, drive back
I have used different products in the past. I am most please with Wufoo because it is easy to use, has multiple ways for your form to be displayed on your website, and submissions can be sent multiple ways as well. We use WuFoo for support emails from our customers, for dispatcher applications, as well as people sending in emergency incident tip information. This is the perfect program for us.
Adobe Acrobat Sign tracks whether or not a signer has viewed a document
Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
Flexible, multiple entry forms: Wufoo allows users to create forms with multiple options or formats (radio, single choice, checkbox, text, paragraph text)
Conditional forms: Need to ask a question that only applies to a specific group? Then Wufoo is for you - it allows you to create conditional logic that allows you to reserve specific paths for specific entrants.
Integrations: Wufoo integrates with EVERYTHING via Zapier. You can sync it to Google sheets, email ESPs / CRMs, payment gateways... All kinds of applications for this software with its flexible uses & integrations, including embeddable HTML or direct integration to your website.
I've noticed if I am sent a link to sign through Adobe Acrobat Sign and I have several Acrobat windows open (especially if there is a prior sign window still open) the program freezes when it tries to open the new signature link (my firm uses Macs, so not sure how or if that is related to the glitch).
I have had times when one of the parties in the email string sent to gather signatures either encountered issues or are unable to sign and the integrated help menus don't seem to be sufficient to walk a novice through the process.
Wufoo has had a cap on the total number of fields you can use per form which has been a limiting factor for us when trying to build more complex forms.
Wufoo does not support tabular fields or repeating fields which is a drawback since it limits the types of questions you can ask.
Form organization in the admin interface is a little clunky and disorganized. It would be better if there were more customized options for organizing your library of forms.
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
I only give it this mid-range rating because, since the 2014 Super Bowl is history, our company will be closing in a couple months. I hope in my next employment opportunity that I will be able to use Wufoo again. I will probably use it to a limited extent in my personal life to communicate with friends and contacts in a unique manner. I am also working on a Certificate in Web Development and I definitely use Wufoo as embedded forms in websites I build.
I do think there could be improvements in the usability. If the document can be set up right the first time, things are a breeze. Even as an experienced user though, I find I am creating 2 or 3 versions of the documents and voiding them before I can fine the correct document parameters. It is difficult to go back on decisions you have made to a document, so it's better to void them and try again fresh. This takes quite a bit of time, though.
Wufoo's usability from the user to the client is simple. The forms are simple to construct and they are easy for our clients to fill out. I have yet to really hit something that is difficult to do and even when I do get a little stumped their excellent support team helps me through it.
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
Every time I try to use a different Form Builder - I constantly go back to Wufoo, especially compared to WordPress Plugin Form Builders. The biggest reason is the reliability of the form notifications getting sent and delivered are better than form builder that rely on the Wordpress Mail Send Feature. The only feature that I have found over the last 3 years that Wufoo is missing is the ability to customize the layout of the notification emails. But that is minor in the grand scope of its reliability.
It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
I will be completely honest - I have never needed to contact any specific support for Wufoo. This is because we've never had any problems with Wufoo that I'm aware of! It has proved to be a reliable and easy to use product, and therefore, we have not needed to reach out for any kind of support or assistance. I suppose this would speak to the exceptional quality of the product!
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
Implementing Wufoo was a seamless process. It was an instantaneous transition from the old pdf forms and webforms we were using to the easier to understand Wufoo forms. Employees learned it with ease and the clients response was instantaneously positive. Adding Wufoo to your workflow is not only easy it is necessary.
Adobe Sign is very even with the options evaluated in the top of tools for electronic signatures. One of the big things that set it apart is the previous implementation we had with other Adobe products. This greatly simplifies the implementation as well as the necessary configurations at a technical level. But in addition to this, it is important to emphasize that during the pandemic, users made use of this software because it came as a test element with great benefits by using Adobe Acrobat DC on a daily basis, for users it was transparent to use it and it would have represented great cultural changes. within the organization to change tools when they were already familiar with one.
In terms of building reports, Wufoo is very similar to Google Forms. Both have the capability to edit live forms and immediately share them. Wufoo offers a few more features than Google Forms does as well. Overall, our department has looked at both options and continues to use Wufoo because of the data management and ease of building forms.
At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
Provided an easy user and member/customer interface, which optimized the speed at which representatives were able to complete tasks.
Storage capacity was excellent, so the need for third-party software was no longer needed, which saved on costs.
The reliability of having internet and the Adobe service being up can sometimes be an issue, so when there were technical difficulties, the process was interrupted.
