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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP SmartCompliance

    Score8.2 out of 10
    N/AADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.N/A

    Tipalti

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

    $129

    per month

    Pricing
    ADP SmartComplianceTipalti
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP SmartComplianceTipalti
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredRequired
    Additional DetailsPricing varies based upon modules deployed and features enabled.Pricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
    More Pricing Information
    Community Pulse
    ADP SmartComplianceTipalti
    Considered Both Products
    ADP
    No answer on this topic
    Tipalti
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    120 Answers
    98%
    Would buy again
    94 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    99 Answers
    100%
    Delivers good value for the price
    85 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    123 Answers
    98%
    Happy with the feature set
    94 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    49 Answers
    98%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    62 Answers
    96%
    Implementation went as expected
    68 Answers
    Features
    ADP SmartComplianceTipalti
    Type of tax
    Comparison of Type of tax features of ADP SmartCompliance and Tipalti
    Feature
    ADP SmartCompliance
    7.4
    29 Ratings
    3% below category average
    Tipalti
    -
    Ratings
    Sales and Use Taxes7.219 Ratings00 Ratings
    Cross-border Taxes7.521 Ratings00 Ratings
    VAT / GST Taxes7.74 Ratings00 Ratings
    Energy and Fuel Taxes7.34 Ratings00 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of ADP SmartCompliance and Tipalti
    Feature
    ADP SmartCompliance
    7.9
    96 Ratings
    1% above category average
    Tipalti
    -
    Ratings
    Geolocation for Tax Assessment8.235 Ratings00 Ratings
    3rd-Party Software Integrations7.458 Ratings00 Ratings
    Tax Data Reporting8.193 Ratings00 Ratings
    Compliance Administration Management8.384 Ratings00 Ratings
    Tax Exemption Processing8.640 Ratings00 Ratings
    Tax Document Management7.883 Ratings00 Ratings
    Complex Tax Scenario Management7.263 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of ADP SmartCompliance and Tipalti
    Feature
    ADP SmartCompliance
    -
    Ratings
    Tipalti
    9.1
    64 Ratings
    17% above category average
    Customizable Approval Policies00 Ratings8.952 Ratings
    Financial Document Management00 Ratings8.849 Ratings
    Payment Status Tracking00 Ratings9.461 Ratings
    Payment Audit Trail00 Ratings9.355 Ratings
    Duplicate Bill Detection00 Ratings9.454 Ratings
    Advanced OCR00 Ratings8.346 Ratings
    Electronic Funds Transfer00 Ratings9.650 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of ADP SmartCompliance and Tipalti
    Feature
    ADP SmartCompliance
    -
    Ratings
    Tipalti
    8.7
    56 Ratings
    19% above category average
    Automated Accounts Payable Processes00 Ratings8.953 Ratings
    Vendor Management00 Ratings9.153 Ratings
    Tax Form Preparation00 Ratings7.933 Ratings
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    ADP SmartComplianceTipalti
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    Intuit Lacerte
    Score9.4 out of 10
    BILL
    Score8.3 out of 10
    Medium-sized Companies
    Lappa
    Score8.7 out of 10
    Stampli
    Score8.3 out of 10
    Enterprises
    Vertex
    Score8.8 out of 10
    Yooz
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP SmartComplianceTipalti
    Likelihood to Recommend
    8.4
    (199 ratings)
    9.1
    (103 ratings)
    Likelihood to Renew
    7.9
    (40 ratings)
    9.1
    (4 ratings)
    Usability
    7.3
    (47 ratings)
    9.2
    (79 ratings)
    Availability
    8.1
    (17 ratings)
    9.1
    (1 ratings)
    Performance
    7.1
    (16 ratings)
    8.2
    (1 ratings)
    Support Rating
    7.7
    (45 ratings)
    7.3
    (14 ratings)
    In-Person Training
    8.8
    (6 ratings)
    -
    (0 ratings)
    Online Training
    7.6
    (13 ratings)
    7.3
    (2 ratings)
    Implementation Rating
    6.9
    (32 ratings)
    7.3
    (3 ratings)
    Configurability
    7.7
    (15 ratings)
    7.3
    (2 ratings)
    Ease of integration
    6.7
    (12 ratings)
    6.4
    (1 ratings)
    Product Scalability
    4.1
    (16 ratings)
    6.4
    (1 ratings)
    Vendor post-sale
    7.8
    (13 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    8.7
    (10 ratings)
    8.2
    (1 ratings)
    User Testimonials
    ADP SmartComplianceTipalti
    Likelihood to Recommend
    ADP
    If you fit "inside the box" of most standard companies with few special circumstances, Employment Tax might be for you. I am under the impression that most companies trust ADP and do not validate to the extent we have, so there might be a fit for companies with large numbers of jurisdictions and FEINs who can write off problems or discrepancies that can't be easily found. They can handle well IRS forms 941, 943, 945, 1099-R, 1099-NEC, and I believe 1099-MISC, but the output is only as good as what you send them, because once it is sent, you can't change it except through an amendment, which won't happen for a few weeks after the original is sent. They handle W-2's and W-2c's quite well and we really like their W-2c Manager portal. W-2s are uploaded to ADP SmartCompliance's portal for employees to download and employees can usually connect their tax preparation software to ADP SmartCompliance directly and simply. Employment Verification likely can assist most companies and their situations. On the other hand, if you have special circumstances with your organization that are outside the box or are treated unusually for tax purposes that require manual review before sending, it may not fit your needs.
    Incentivized
    Read full review
    Tipalti
    I would tell them that it manually syncs to ERPS. Additionally I would include the fact that you can pay multiple entities in one pay run allowing to be very efficient. I would also include that they can add rules to bill approvals or set up auto payments for certain vendors. Lastly, there are many reports you can run providing you will very informational data in seconds.
    Incentivized
    Read full review
    Pros
    ADP
    • Wisely pay card management - it's so easy to view status by employee and keep track of funding.
    • Wage garnishments - easy to see all in one place and ADP pretty much handles all the rest!
    • Taxes - very easy to upload agency notices, setup new jurisdictions, and download the actual filings.
    Incentivized
    Read full review
    Tipalti
    • Tipalti has a very user friendly interface, clearly laid out and easy to navigate
    • The audit trail feature is hugely helpful to track an invoice's progress through the system
    • Being able to schedule invoices to be paid exactly on their due date ensures we pay on time but not earlier than necessary
    • We were able to put in strong controls around changes to vendor data
    Read full review
    Cons
    ADP
    • Invoicing is so cumbersome. There are several interim invoices listed without an easily identifiable status. The invoice amounts don't always match the amounts debited from our bank account. It's extremely hard to get answers related to the discrepancies. Our service rep has never fully explained an out-of-balance. When this happens, the variance is usually corrected on one or two subsequent debits. Our finance team is frustrated because we can't explain the variances.
    • Employment tax amendments are never timely. It has taken up to six months to correct errors the ADP tax team made. Tax agencies always charge us misfiling or late fees. Our bank account was garnished once due to an ADP error. When we finally filed the amendment three months later, the agency refunded part of the garnishment. However, this incident cost us $4,000+.
    • Why aren't all of the net payments available in Payment Solutions? We've had many times when we tried to check the status of a check or direct deposit and got a "can't find" error message.
    • If the garnishment is straightforward, then the service is great. However, if the garnishment or order requires even a minor review, the process is delayed or handled incorrectly.
    • It is ridiculously difficult to find a specific employment tax amendment. There should be easier ways to search than using the amendment number or scrolling through and hoping you've found the exact filing date.
    Incentivized
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    Tipalti
    • The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.
    Read full review
    Likelihood to Renew
    ADP
    ADP displays value continuously by automating compliance processes, reducing risk, and saving time. It ensures that tax filings are accurate, efficient notice management, and seamless integration with payroll systems, which minimizes penalties and manual work. The platforms reliability and strong support make it essential for maintaining compliance within our company and department
    Incentivized
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    Tipalti
    Solid system performance. Suits our needs and solution provider very inclined to accept feedback and involve users in developing the solution to serve both the provider and the ultimate user. Tipalti has streamlined our process that was previously very manual and prone to error. Now there is transparency of information and role.
    Incentivized
    Read full review
    Usability
    ADP
    For the most part, one can get in and learn how to navigate the system by just clicking on one of the suject areas. If you have a good clientrepresentative, they will inform you of new features/functionality and give you a quick demo. This is helpful for one to go back in and navigate to learn how it works and usefulness.
    Read full review
    Tipalti
    Two-time Tipalti selector, implementor, and user. The payment features in the app saves many steps in the payment process. No longer do you have to set-up or upload payment information to your bank and then go back to your accounting system and mark items as paid. Tipalti does all of this with a click of a mouse. The payment feature is the stand out feature. Many vendors can process your invoices. Look at how at the payment process of others.....you will see.
    Incentivized
    Read full review
    Reliability and Availability
    ADP
    Availability is good, with only one or two instances of not being able to access the system at all which were quickly fixed. Some features do not work correctly from time to time, such as the "Help" function or the "Sync" function.
    Incentivized
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    Tipalti
    Tipalti has always been responsive to our questions and concerns.
    Read full review
    Performance
    ADP
    If ADP is having issues, they communicate the problem within the solution once you log in. They also communicate that the issue will be fixed promptly. Reports run efficiently and in a reasonable amount of time. Also, the reports allow for various reporting types to be produced like a PDF or a Microsoft Excel file.
    Read full review
    Tipalti
    No issues here. Generally has been pretty fast.
    Read full review
    Support Rating
    ADP
    As mentioned in the last comment, everyone and everything has been great. However sometimes you get one person that I feel can bring a score down and the current dedicated tax representative I have I do not feel is very supportive.
    Incentivized
    Read full review
    Tipalti
    Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
    Incentivized
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    In-Person Training
    ADP
    Exceptional Training Services Received during and after our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
    Incentivized
    Read full review
    Tipalti
    No answers on this topic
    Online Training
    ADP
    Online training give us more flexible on timing. We always have a pack schedule and not able to attend training in person. Online training with recording is a good source for us especially we can review it again and again. The down side is we are unable ask question in person
    Incentivized
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    Tipalti
    Tipalti provides great How to online guide
    Read full review
    Implementation Rating
    ADP
    I wasn't too hands on with integration portion of this product so I can't completely give an honest answer to that. I have been told that the training improves alot for each individual as they go through the process and it improves success. These individuals are able to do alot more than me in regards to implementation.
    Incentivized
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    Tipalti
    The salesperson involved was involved in implementation which I found very helpful.
    Incentivized
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    Alternatives Considered
    ADP
    I believe it was price that drove us to ADP SmartCompliance. But, as stated before, ADP SmartCompliance sweeps our system and gathers information needed. We do not have to log into a separate entity and inform the company that payroll has been settled. Garnishments have been especially time-saving. With OSV we had to submit each garnishment in it's own ticket. This meant separating bulk mail into 50 different garnishments. ADP SmartCompliance allows us to submit them all at once using a page separator. This saves our team a lot of time.
    Incentivized
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    Tipalti
    From initial implementation through to user experience, Tipalti has been able to exceed our expectations in terms of its functionality and useability. We have found with other systems implemented in the past they did not match our expectations which resulted in us terminating these services.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ADP
    No answers on this topic
    Tipalti
    I did not make the decision to purchase this product.
    Read full review
    Scalability
    ADP
    ADP has the ability to scale across departments. This was found to be true when we rolled out the wage payment solution. ADP users are able to view their pay stubs on their phones and/or computers. This wage payment portal offers W2 storage and paystub storage for access at any time by an employee.
    Read full review
    Tipalti
    We were given the option of only one integration.
    Read full review
    Return on Investment
    ADP
    • ADP SmartCompliance has drastically improved the time it takes to setup new jurisdictions
    • ADP SmartCompliance has reduced the amount of time I need to spend tracking down documentation for our tax filings
    • I know that when I have a tax issue, I can send to ADP SmartCompliance and have a representative reach out saving me time
    Incentivized
    Read full review
    Tipalti
    • Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form.
    • Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner.
    • AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication.
    Incentivized
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    ScreenShots

    ADP SmartCompliance Screenshots

    Product screenshot

    Tipalti Screenshots

    Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal