What users are saying about

ADP SmartCompliance

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93 Ratings

ADP SmartCompliance

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93 Ratings
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Score 7.5 out of 101
2 Ratings
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Score 9 out of 101

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Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is great at making sure that all the necessary information is where it needs to be.
Leticia Alvarez, CPP profile photo

Viventium Software

Love Viventium, can't say enough positive things about our experience. Of course, this is really in comparison to our old vendor. It was easy to implement, has been easy to maintain on a daily basis. There is some functionality that I think could be changed, however, it is minor. Processing payroll, which was our one main pain in the past has become very easy to do, errors are non-existent. While our main payroll person was out, the substitute didn't submit payroll, the error wasn't noticed until 9 am on the day of payroll. The Viventium customer service staff saw to it that everyone was paid that day by 5 pm. Win! Functionality moving around in Viventium has been great, it is easy to move from one employee to the next, or even one screen type between employees. Customization is easy and wonderful.I would say that Viventium is great for a company that wants hands-on customer service in the implementation process. Budget wise, paying per employee per month was a much better pricing model for us, it has saved me in the long run. I am able to run extra checks in the year without having to worry about the expense.
Sabrina Fedorowich profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.7
Viventium Software
Pay calculation
ADP SmartCompliance
8.8
Viventium Software
Support for external payroll vendors
ADP SmartCompliance
8.7
Viventium Software
Benefit plan administration
ADP SmartCompliance
8.3
Viventium Software
Direct deposit files
ADP SmartCompliance
9.1
Viventium Software
Salary revision and increment management
ADP SmartCompliance
8.7
Viventium Software
Reimbursement management
ADP SmartCompliance
8.8
Viventium Software

Pros

  • It is easy to pull tax ID reports and quarterly and annual reports.
  • It is user-friendly and easy to track each tax notice that is uploaded.
  • You can have multiple users set up on SmartCompliance and can assign users different tasks.
No photo available
  • User-friendly, easy to navigate around the system. Employees love it.
  • Payroll is very fast and quick, logical steps.
  • Customer support is great.
Sabrina Fedorowich profile photo

Cons

  • Depending on the time, it's hard to reach a representative when I call in for assistance.
  • I've received several different answers for the same notice when I call in.
  • It doesn't work well on all browsers.
No photo available
  • More items that employees can change (address/withholding)
  • HR having the ability to cancel leave (vacation/PTO/sick) instead of just the manager
  • Ability to show when deductions dropped/started
Sabrina Fedorowich profile photo

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
Viventium Software9.0
Based on 1 answer
No answer on this topic is available.

Usability

ADP SmartCompliance7.9
Based on 3 answers
very good but not perfect
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance7.4
Based on 3 answers
Overall most issues are handled quickly and accurately - there is some sloppiness with the Tax notice department in labeling and handling some cases
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
We used Paylocity previously to Viventium. I would say hands down, Paylocity has better functionality and more power. What they are lacking is customer service and accuracy. When it comes to payroll, those are the two things that are critical. Viventium has the backing of a long history of a payroll company, it all depends on what you are looking for. An HRIS, or a payroll company. I wanted a mix of both. I also wanted to move away from the per transaction pricing structure, with Paylocity, we were charged for every little thing. It got to be a hunt for the over charges
Sabrina Fedorowich profile photo

Return on Investment

  • We were able to reduce the amount of administrative work for our Finance team by having the ADP tax team look into our unresolved tax items.
  • ADP SmartCompliance sends notifications of required state updates, so as a company we save time updating it manually.
  • ADP SmartCompliance allows our company to work more efficiently and reduces errors in our work.
No photo available
  • Dropped payroll budget
  • Saves time in payroll processing
  • Reporting is easy/quick better functionality
  • Employees love it
Sabrina Fedorowich profile photo

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Viventium Software

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Additional Pricing Details