What users are saying about
16 Ratings
57 Ratings
16 Ratings
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Score 7 out of 101
57 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Chatter

Chatter is very well suited for internal conversations around specific news topics and articles. It may however attract unnecessary conversation as some may treat it like Facebook. Chatter could possibly have a filter or something that reads what someone is about to post and then ask the user if this is a work related conversation.
Glen Tylee profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.9
Chatter
High quality audio
Amazon Chime
8.6
Chatter
High quality video
Amazon Chime
8.5
Chatter
Low bandwidth requirements
Amazon Chime
7.0
Chatter
Mobile support
Amazon Chime
7.6
Chatter

Screen Sharing

Amazon Chime
7.6
Chatter
Desktop sharing
Amazon Chime
7.6
Chatter
Whiteboards
Amazon Chime
7.5
Chatter

Online Meetings / Events

Amazon Chime
7.6
Chatter
Calendar integration
Amazon Chime
7.0
Chatter
Meeting initiation
Amazon Chime
7.8
Chatter
Integrates with social media
Amazon Chime
7.5
Chatter
Record meetings / events
Amazon Chime
8.0
Chatter
Slideshows
Amazon Chime
7.7
Chatter

Online Events Collaboration

Amazon Chime
7.1
Chatter
Live chat
Amazon Chime
8.0
Chatter
Audience polling
Amazon Chime
6.5
Chatter
Q&A
Amazon Chime
7.0
Chatter

Online Events Security

Amazon Chime
7.2
Chatter
User authentication
Amazon Chime
7.5
Chatter
Participant roles & permissions
Amazon Chime
7.7
Chatter
Confidential attendee list
Amazon Chime
6.5
Chatter

Project Management

Amazon Chime
Chatter
7.7
Task Management
Amazon Chime
Chatter
7.1
Gantt Charts
Amazon Chime
Chatter
7.6
Scheduling
Amazon Chime
Chatter
8.5
Workflow Automation
Amazon Chime
Chatter
7.4
Mobile Access
Amazon Chime
Chatter
8.5
Search
Amazon Chime
Chatter
7.9
Visual planning tools
Amazon Chime
Chatter
7.0

Communication

Amazon Chime
Chatter
8.6
Chat
Amazon Chime
Chatter
8.4
Notifications
Amazon Chime
Chatter
8.5
Discussions
Amazon Chime
Chatter
8.5
Surveys
Amazon Chime
Chatter
7.9
Internal knowledgebase
Amazon Chime
Chatter
9.5
Integrates with GoToMeeting
Amazon Chime
Chatter
8.7
Integrates with Gmail and Google Hangouts
Amazon Chime
Chatter
8.5
Integrates with Outlook
Amazon Chime
Chatter
8.8

File Sharing & Management

Amazon Chime
Chatter
8.1
Versioning
Amazon Chime
Chatter
7.0
Video files
Amazon Chime
Chatter
7.2
Audio files
Amazon Chime
Chatter
8.3
Document collaboration
Amazon Chime
Chatter
7.8
Access control
Amazon Chime
Chatter
8.1
Advanced security features
Amazon Chime
Chatter
8.0
Integrates with Google Drive
Amazon Chime
Chatter
9.4
Device sync
Amazon Chime
Chatter
8.8

Pros

Amazon Chime

  • Great call quality! The conference line is crystal clear.
  • Strong video quality. We've never had problems with the video conference feed cutting out.
  • The app is pretty user friendly and easy to use.
  • Easy to send invites and to give teammates the ability to schedule calls/video conferences on behalf of another account.
Emma McCarthy profile photo

Chatter

  • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
  • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
  • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
Glen Tylee profile photo

Cons

Amazon Chime

  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Emma McCarthy profile photo

Chatter

  • Possibly could go with a change of layout, a slight redesign to make it look and feel more user friendly. It's not terrible but for someone who hasn't used Twitter before, they may find it a bit hard to navigate.
  • Possibly to have certain people prioritized within a company's Chatter feed. So if the CEO has posted something, this appears first as a priority post for all to see, and then can be sent further down your feed once read.
  • Could possibly do with a feature to create an incentive for people to contribute more. There's still a lot of conversations that happens outside of Chatter that would be better suited for Chatter. There is an 'Influencer' feature but there is little known about this and has minimal meaning or purpose to most people.
Glen Tylee profile photo

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Chatter

Chatter 8.1
Based on 2 answers
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
Joseph C. Chang profile photo

Alternatives Considered

Amazon Chime

AWS Chime is very comparable to Zoom meeting. Monthly costs are usually cheaper but are variable and can fluctuate. Reporting on AWS Chime is great but needs some additional back-end set-up that could be cumbersome. Overall... ease, quality, look and set-up is very easy. Equipment required, quality and cost is what makes this a great product.
No photo available

Chatter

Chatter is superior to IBM Connections because it has private messaging, a cleaner UI, and polls. Also, the nomenclature of Chatter is easier to understand than that of IBM Connections, which is too "techy" for the layman.Chatter is on par with Microsoft Yammer as they are nearly identical in content and functionality. Chatter is slightly behind Jive and MS SharePoint in terms of functionality. Jive has Spaces and Groups with granular access controls. For example, Jive allows for authentication via SSO and e-mail, password. MS SharePoint exists within the Microsoft Office 365 ecosystem so it can leverage other applications like OneDrive for Business, Office Online, Delve, Sway, etc. MS SharePoint is a big player in a much bigger universe.
Joseph C. Chang profile photo

Return on Investment

Amazon Chime

  • Amazon Chime has negatively impacted our ability to perform demos and calls. Some prospects are late to calls because Chime isn't working, or they give up and don't join the call at all.
  • Amazon Chime also makes us look unprofessional when we have to ask them to download a conferencing software for screenshare meeting, when many other alternatives are web-based.
Shane Finnegan profile photo

Chatter

  • Chatter has helped our varying admin areas communicate more effectively with Sales teams throughout the life-cycle of an account.
  • Chatter helps to keep the necessary documents within the Salesforce platform. Furthermore, it is easy enough to transfer documents to other areas on the platform.
  • Chatter has helped us decrease dependency/need on other social business collaboration platforms.
Joshua Melder profile photo

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Chatter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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