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16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 7 out of 101
Based on 16 reviews and ratings
43 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 7.9 out of 101
Based on 43 reviews and ratings
Add comparison
Likelihood to Recommend
Amazon Chime
Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Enrollment and Eligibility Program Manager
MetrixIQInformation Technology and Services, 11-50 employees
Chatter
Well suited in a large or small company to share work related and/or fun news articles

Verified User
Project Manager in Marketing
Market Research Company, 11-50 employeesFeature Rating Comparison
Performance & Compatibility of Online Events Software
Amazon Chime
7.9
Chatter
—
High quality audio
Amazon Chime
8.7
Chatter
—
High quality video
Amazon Chime
8.5
Chatter
—
Low bandwidth requirements
Amazon Chime
6.8
Chatter
—
Mobile support
Amazon Chime
7.6
Chatter
—
Screen Sharing
Amazon Chime
7.6
Chatter
—
Desktop sharing
Amazon Chime
7.6
Chatter
—
Whiteboards
Amazon Chime
7.5
Chatter
—
Online Meetings / Events
Amazon Chime
7.6
Chatter
—
Calendar integration
Amazon Chime
6.8
Chatter
—
Meeting initiation
Amazon Chime
7.8
Chatter
—
Integrates with social media
Amazon Chime
7.5
Chatter
—
Record meetings / events
Amazon Chime
8.0
Chatter
—
Slideshows
Amazon Chime
7.7
Chatter
—
Online Events Collaboration
Amazon Chime
7.2
Chatter
—
Live chat
Amazon Chime
8.0
Chatter
—
Audience polling
Amazon Chime
6.5
Chatter
—
Q&A
Amazon Chime
7.0
Chatter
—
Online Events Security
Amazon Chime
7.2
Chatter
—
User authentication
Amazon Chime
7.5
Chatter
—
Participant roles & permissions
Amazon Chime
7.7
Chatter
—
Confidential attendee list
Amazon Chime
6.5
Chatter
—
Project Management
Amazon Chime
—
Chatter
7.6
Task Management
Amazon Chime
—
Chatter
5.8
Gantt Charts
Amazon Chime
—
Chatter
7.5
Scheduling
Amazon Chime
—
Chatter
8.8
Workflow Automation
Amazon Chime
—
Chatter
8.3
Mobile Access
Amazon Chime
—
Chatter
8.3
Search
Amazon Chime
—
Chatter
7.0
Visual planning tools
Amazon Chime
—
Chatter
7.6
Communication
Amazon Chime
—
Chatter
8.7
Chat
Amazon Chime
—
Chatter
8.9
Notifications
Amazon Chime
—
Chatter
8.9
Discussions
Amazon Chime
—
Chatter
8.8
Surveys
Amazon Chime
—
Chatter
8.3
Internal knowledgebase
Amazon Chime
—
Chatter
9.6
Integrates with GoToMeeting
Amazon Chime
—
Chatter
8.4
Integrates with Gmail and Google Hangouts
Amazon Chime
—
Chatter
8.8
Integrates with Outlook
Amazon Chime
—
Chatter
8.0
File Sharing & Management
Amazon Chime
—
Chatter
8.1
Versioning
Amazon Chime
—
Chatter
8.9
Video files
Amazon Chime
—
Chatter
7.0
Audio files
Amazon Chime
—
Chatter
8.0
Document collaboration
Amazon Chime
—
Chatter
7.6
Access control
Amazon Chime
—
Chatter
8.8
Advanced security features
Amazon Chime
—
Chatter
7.3
Integrates with Google Drive
Amazon Chime
—
Chatter
9.2
Device sync
Amazon Chime
—
Chatter
8.2
Pros
- Great call quality! The conference line is crystal clear.
- Strong video quality. We've never had problems with the video conference feed cutting out.
- The app is pretty user friendly and easy to use.
- Easy to send invites and to give teammates the ability to schedule calls/video conferences on behalf of another account.
Enrollment and Eligibility Program Manager
MetrixIQInformation Technology and Services, 11-50 employees
- Allows people to comment or like your post
- Allows you to chat with people one-on-one
- Allows you to share pictures/links with ease
- Shows notifications that pop up on your computer so you can stay updated

Verified User
Project Manager in Marketing
Market Research Company, 11-50 employeesCons
- More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
- You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
- The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
- No built-in screen sharing capabilities.
Enrollment and Eligibility Program Manager
MetrixIQInformation Technology and Services, 11-50 employees
- Allow the profile pictures to be clicked on to make them larger

Verified User
Project Manager in Marketing
Market Research Company, 11-50 employeesLikelihood to Renew
No score
No answers yet
No answers on this topic
Chatter8.1
Based on 2 answers
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
Senior IT Specialist
Prudential FinancialFinancial Services, 10,001+ employees
Alternatives Considered
Amazon Chime is great for call and video quality. It's pretty comparable to Zoom both in cost and capabilities. It's definitely superior to UberConference and Join.me, both of which are not particularly reliable. I have had call quality and the screen shares freeze up. Also, neither UberConference or Join.me have a video conferencing ability.
Enrollment and Eligibility Program Manager
MetrixIQInformation Technology and Services, 11-50 employees
We did not consider an alternative for Chatter. It's so embedded and does the job great, so there was no need to consider an alternative

Verified User
Program Manager in Customer Service
Computer Software Company, 10,001+ employeesReturn on Investment
- Amazon Chime has been an incredibly cost effective way to add video and conference line services (with screen sharing) to our day to day operations because we have an account for free for being Vonage customers.
- A pro account only costs $15 a month, and you only need one pro account for a small office. If others in your organization need to join, all you need is a basic account to join. You need a pro account in order to launch and administer meetings.
Enrollment and Eligibility Program Manager
MetrixIQInformation Technology and Services, 11-50 employees
- Because we already have SalesForce, Chatter was a no-brainer. It's streamlined and entirely integrated into SalesForce enterprise, which is something my organization uses every day.

Verified User
Analyst in Research & Development
Non-Profit Organization Management Company, 11-50 employeesPricing Details
Amazon Chime
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Additional Pricing Details
—Chatter
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No