What users are saying about

Amazon Chime

14 Ratings

Chatter

42 Ratings

Amazon Chime

14 Ratings
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Score 7 out of 101

Chatter

42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Add comparison

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Chatter

If you are using Salesforce then Chatter increases the benefits of Salesforce. It leads to improved communication between team members. It is also useful for understanding the background of customers and business for new employees. Users can also get regular updates on Opportunities or Accounts or Cases they are interested in without logging into Salesforce. As an example, if you are heading Sales in California, you can get updates on opportunities in your region in your inbox at the beginning of your day.
Naveen Gabrani profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.3
Chatter
High quality audio
Amazon Chime
9.0
Chatter
High quality video
Amazon Chime
8.7
Chatter
Low bandwidth requirements
Amazon Chime
5.0
Chatter
Mobile support
Amazon Chime
6.5
Chatter

Screen Sharing

Amazon Chime
6.0
Chatter
Desktop sharing
Amazon Chime
6.0
Chatter

Online Meetings / Events

Amazon Chime
7.7
Chatter
Calendar integration
Amazon Chime
6.0
Chatter
Meeting initiation
Amazon Chime
8.3
Chatter
Record meetings / events
Amazon Chime
8.5
Chatter
Slideshows
Amazon Chime
8.0
Chatter

Online Events Collaboration

Amazon Chime
8.5
Chatter
Live chat
Amazon Chime
9.0
Chatter
Q&A
Amazon Chime
8.0
Chatter

Online Events Security

Amazon Chime
9.0
Chatter
Participant roles & permissions
Amazon Chime
9.0
Chatter

Project Management

Amazon Chime
Chatter
7.6
Task Management
Amazon Chime
Chatter
5.7
Gantt Charts
Amazon Chime
Chatter
7.5
Scheduling
Amazon Chime
Chatter
8.8
Workflow Automation
Amazon Chime
Chatter
8.3
Mobile Access
Amazon Chime
Chatter
8.2
Search
Amazon Chime
Chatter
7.0
Visual planning tools
Amazon Chime
Chatter
7.6

Communication

Amazon Chime
Chatter
8.7
Chat
Amazon Chime
Chatter
8.7
Notifications
Amazon Chime
Chatter
8.8
Discussions
Amazon Chime
Chatter
8.8
Surveys
Amazon Chime
Chatter
8.3
Internal knowledgebase
Amazon Chime
Chatter
9.6
Integrates with GoToMeeting
Amazon Chime
Chatter
8.4
Integrates with Gmail and Google Hangouts
Amazon Chime
Chatter
8.8
Integrates with Outlook
Amazon Chime
Chatter
8.0

File Sharing & Management

Amazon Chime
Chatter
8.1
Versioning
Amazon Chime
Chatter
8.9
Video files
Amazon Chime
Chatter
6.9
Audio files
Amazon Chime
Chatter
8.0
Document collaboration
Amazon Chime
Chatter
7.6
Access control
Amazon Chime
Chatter
8.7
Advanced security features
Amazon Chime
Chatter
7.1
Integrates with Google Drive
Amazon Chime
Chatter
9.2
Device sync
Amazon Chime
Chatter
8.1

Pros

  • Connecting via the computer - this easy and so simple, just a couple of clicks.
  • Using multiple technologies - Amazon Chime also allows you to use a phone for dial-in audio. I enjoy this as my computer microphone and speakers are not the best sometimes.
  • Scheduling meetings - this is such an easy function for one time meetings or recurring.
Perry Hahn profile photo
  • Chatter is very easy to use, especially if one is already familiar with social media. It works very much in the same way as Facebook as far as how posts are displayed and comments can be added.
  • Groups can be public or private, and ownership can easily be edited as needed. Those added to a group can leave easily if they feel the information does not pertain to them.
  • I enjoy a regular e-mail digest of what I may have missed in Chatter. I also like the e-mail notifications I get when someone tags me by name in a post or comment.
No photo available

Cons

  • Amazon Chime can be invasive as it pops up on your computer one minute or so before your meeting time.
  • Screen sharing - this isn't a real con as the screen sharing is great, it's at times just really small and hard to view when there are a handful of people on the call.
  • Log in - this can sometimes be a challenge but [it's] not too bad.
Perry Hahn profile photo
  • Engagement process. An auto tutorial would be good for beginners.
  • A better filter for status updates from most relevant to least relevant depending on department. Or at least a way to highlight same-department updates, many of the posts are irrelevant to my specific job, but I don't want to miss the ones that are relevant. The status updates can become tiresome to wade through to get to the information you know is essential not to miss.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Chatter8.1
Based on 2 answers
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
Joseph C. Chang profile photo

Alternatives Considered

Chime and Biba are interchangeable to me, both accomplish the same task. We have transitioned to Chime as it was created by Amazon and we support Amazon, so it was an easy decision for us. I do enjoy Chime more as it just seems to work effortlessly. I would recommend it to all.
Perry Hahn profile photo
We've used both and they are pretty similar.
No photo available

Return on Investment

  • Positive - easy communication with the chat room feature for all teams (15+) throughout our campus.
  • Positive - user-friendly and easy to navigate so we weren't hindered with the transition.
  • Positive - Amazon Chime allows you to call in via the phone if a computer is not available. We are always on the go and phones are all that are available.
Perry Hahn profile photo
  • Less time spent emailing back and forth
Heather Fontaine Wagner profile photo

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Chatter

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details