What users are saying about

Ascentis HR<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

175 Ratings

Ceridian Dayforce HCM<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
514 Ratings

Ascentis HR<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

175 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.6 out of 101

Ceridian Dayforce HCM<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
514 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Ascentis HR

I would recommend the HR system over the Payroll system 10x over. The payroll system has many more glitches and workarounds; however, if you are like our organization you want an integrated product. If you are a smaller organization and have the time to reverify the report information, I would recommend the HR piece. The ESS system is a strong positive for us!
No photo available

Ceridian Dayforce HCM

When you don't need to customize, I can see where Dayforce would be great for most businesses. Unfortunately, our company is very large, has several combined legacy systems, and therefore we require a lot of customization to make things match/work as needed. We also are simply not able to report on everything we see in the system, which we need to be able to do to ensure things like taxes and earning codes are set up as needed, and to satisfy our users and auditors. Dayforce is a powerful database, but because it is also large it can be hard to use. Some of our less computer-savvy field users simply get overwhelmed by the user interface.
Sherri Carras profile photo

Feature Rating Comparison

Human Resource Management

Ascentis HR
7.2
Ceridian Dayforce HCM
7.6
Employee demographic data
Ascentis HR
7.9
Ceridian Dayforce HCM
8.3
Employment history
Ascentis HR
7.7
Ceridian Dayforce HCM
7.9
Job profiles and administration
Ascentis HR
7.4
Ceridian Dayforce HCM
7.9
Workflow for transfers, promotions, pay raises, etc.
Ascentis HR
7.1
Ceridian Dayforce HCM
7.7
Organizational charting
Ascentis HR
5.8
Ceridian Dayforce HCM
6.8
Organization and location management
Ascentis HR
7.1
Ceridian Dayforce HCM
7.4
Compliance data (COBRA, OSHA, etc.)
Ascentis HR
7.1
Ceridian Dayforce HCM
7.3

Payroll Management

Ascentis HR
7.4
Ceridian Dayforce HCM
8.2
Pay calculation
Ascentis HR
7.8
Ceridian Dayforce HCM
8.7
Support for external payroll vendors
Ascentis HR
7.2
Ceridian Dayforce HCM
7.7
Benefit plan administration
Ascentis HR
7.2
Ceridian Dayforce HCM
7.9
Direct deposit files
Ascentis HR
8.2
Ceridian Dayforce HCM
8.8
Salary revision and increment management
Ascentis HR
7.5
Ceridian Dayforce HCM
8.0
Reimbursement management
Ascentis HR
6.2
Ceridian Dayforce HCM
8.1

Leave and Attendance Management

Ascentis HR
7.5
Ceridian Dayforce HCM
8.1
Approval workflow
Ascentis HR
7.5
Ceridian Dayforce HCM
8.4
Balance details
Ascentis HR
7.3
Ceridian Dayforce HCM
7.9
Annual carry-forward and encashment
Ascentis HR
7.5
Ceridian Dayforce HCM
8.0

Employee Self Service

Ascentis HR
7.6
Ceridian Dayforce HCM
8.2
View and generate pay and benefit information
Ascentis HR
8.0
Ceridian Dayforce HCM
8.7
Update personal information
Ascentis HR
8.3
Ceridian Dayforce HCM
8.6
View company policy documentation
Ascentis HR
7.4
Ceridian Dayforce HCM
8.1
Employee recognition
Ascentis HR
7.0
Ceridian Dayforce HCM
7.5
View job history
Ascentis HR
7.3
Ceridian Dayforce HCM
7.9

Asset Management

Ascentis HR
7.0
Ceridian Dayforce HCM
7.7
Tracking of all physical assets
Ascentis HR
7.0
Ceridian Dayforce HCM
7.7

HR Reporting

Ascentis HR
6.2
Ceridian Dayforce HCM
6.9
Report builder
Ascentis HR
6.7
Ceridian Dayforce HCM
6.9
Pre-built reports
Ascentis HR
6.4
Ceridian Dayforce HCM
7.1
Ability to combine HR data with external data
Ascentis HR
5.5
Ceridian Dayforce HCM
6.6

Onboarding

Ascentis HR
6.6
Ceridian Dayforce HCM
8.0
New hire portal
Ascentis HR
6.9
Ceridian Dayforce HCM
8.1
Manager tracking tools
Ascentis HR
6.3
Ceridian Dayforce HCM
7.9

Performance and Goals

Ascentis HR
6.1
Ceridian Dayforce HCM
7.6
Corporate goal setting
Ascentis HR
6.2
Ceridian Dayforce HCM
7.6
Individual goal setting
Ascentis HR
6.4
Ceridian Dayforce HCM
7.7
Line-of sight-visibility
Ascentis HR
5.9
Ceridian Dayforce HCM
7.4
Performance tracking
Ascentis HR
6.0
Ceridian Dayforce HCM
7.6

Performance Management

Ascentis HR
6.0
Ceridian Dayforce HCM
7.3
Performance plans
Ascentis HR
6.0
Ceridian Dayforce HCM
7.5
Performance improvement plans
Ascentis HR
5.9
Ceridian Dayforce HCM
7.4
Review status tracking
Ascentis HR
6.3
Ceridian Dayforce HCM
7.4
Review reminders
Ascentis HR
6.1
Ceridian Dayforce HCM
7.3
Multiple review frequency
Ascentis HR
5.4
Ceridian Dayforce HCM
7.1

Succession Planning

Ascentis HR
5.4
Ceridian Dayforce HCM
7.9
Create succession plans/pools
Ascentis HR
5.2
Ceridian Dayforce HCM
8.0
Candidate ranking
Ascentis HR
5.5
Ceridian Dayforce HCM
8.1
Candidate search
Ascentis HR
5.6
Ceridian Dayforce HCM
8.3
Candidate development
Ascentis HR
5.3
Ceridian Dayforce HCM
7.0

Recruiting / ATS

Ascentis HR
6.8
Ceridian Dayforce HCM
7.7
Job Requisition Management
Ascentis HR
6.8
Ceridian Dayforce HCM
8.0
Company Website Posting
Ascentis HR
7.1
Ceridian Dayforce HCM
7.8
Publish to Social Media
Ascentis HR
7.0
Ceridian Dayforce HCM
7.8
Job Search Site Posting
Ascentis HR
6.7
Ceridian Dayforce HCM
7.6
Duplicate Candidate Prevention
Ascentis HR
6.6
Ceridian Dayforce HCM
7.3
Applicant Tracking
Ascentis HR
7.0
Ceridian Dayforce HCM
7.8
Notifications and Alerts
Ascentis HR
6.4
Ceridian Dayforce HCM
7.5

Pros

  • Implementation - You work one on one with a specialist to help build and customize each module. They are patient, supportive, and very helpful.
  • Customization - There were few (if any) things I asked for that couldn't be customized. They really do work with you to make the system work for you.
  • Support - If/when an issue arises, you are met with immediate response and rectification. Their dedication to customer service is great.
No photo available
  • It offers a lot of solutions "out of the box". If your company has no specialized/customized needs this would be excellent.
  • For the most part, customer service is responsive, aside from the busiest times of the year.
  • Documentation is extensive on all parts of the system. The DIG (Dayforce Implementation Guide) in particular, is very helpful.
Sherri Carras profile photo

Cons

  • There were some minor "nice to haves" that Ascentis could incorporate into their system for users. Most of these suggestions are being included in their upcoming release of Ascentis Payroll. (So minor, I can't even remember what we suggested.)
  • We ran into only one unique multiple garnishment scenario that required us manually review the one employee. (Very minor, compared to prior vendor system calculations.)
Dottie Abston, CPP profile photo
  • The customer support is lacking. If needs are highly urgent, then the customer support will respond timely. Other needs that are reported aren’t responded to timely and you don’t have much support to get things addressed.
  • The implementation process of their system is so difficult and cumbersome. So much of the burden of implementation falls on the customer, rather than Ceridian as I expected, and the timeline is rushed, so we were forced to go live without feeling like things were truly ready to go. Having additional communication and better implementation support, along with more time to implement, would have saved us months of headaches down the road.
  • We are a mid-sized business, and Ceridian is focused on enterprise-level customers. While we’re thrilled with the functionality the system has, the support for companies our size is pretty minimal. We felt that we weren’t as important of a client.
Amy Hudson, PHR, SHRM-CP profile photo

Likelihood to Renew

Ascentis HR5.3
Based on 8 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR profile photo
Ceridian Dayforce HCM7.7
Based on 30 answers
We are still new to Dayforce as being live for only 6 months. At this point in time I see no reason that we would not renew when the time comes
Brenda Lebo profile photo

Usability

Ascentis HR7.0
Based on 7 answers
As a user of the software for less than a year, we still have much to learn. There are many areas of the software that we are just not completely comfortable with yet. Still much to learn. Several of our employees will be attending the Ascentis training in May, and we are really looking forward to learning more.
Jennifer Lee, CSP profile photo
Ceridian Dayforce HCM7.6
Based on 20 answers
IT is one of the easier payroll systems to use.
Cassandra McGann profile photo

Reliability and Availability

Ascentis HR8.0
Based on 2 answers
No answer on this topic is available.
Ceridian Dayforce HCM8.2
Based on 7 answers
It's always available.
Dr. Anita Martin profile photo

Performance

Ascentis HR8.0
Based on 1 answer
No answer on this topic is available.
Ceridian Dayforce HCM8.0
Based on 8 answers
All in one cloud solution that is reliable and current for today's technology. Fits all HR, payroll, finance needs at a cost that is sustainable.
Susan Babiuk profile photo

Support

Ascentis HR7.3
Based on 85 answers
With most issues, Ascentis support is very responsive and helpful, however when the issue is one that requires technical review and/or support, there is rarely any follow-up or response. The issues with the electronic transmittal of benefit information to carriers was one that after 1.5 years has yet to be resolved and follow-up from Ascentis on the status has been minimal. I have only receive information after repeated complaints were filed and escalated to top management.
Kelly C. Neill, SPHR profile photo
Ceridian Dayforce HCM6.5
Based on 17 answers
They are always willing to help.
Cassandra McGann profile photo

In-Person Training

Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo
Ceridian Dayforce HCM8.6
Based on 6 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin profile photo

Online Training

Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo
Ceridian Dayforce HCM8.0
Based on 11 answers
I think it is a good start, but I don't think the content delves very deep into the covered topics.
Amy Neill, CPP profile photo

Implementation

Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo
Ceridian Dayforce HCM7.8
Based on 13 answers
Take your time and make sure to delegate enough resources in the testing phase prior to going live. Test every scenario you can think of, because it will come up after your in production.
Dr. Anita Martin profile photo

Alternatives Considered

We previously used SAP which while much less intuitive to use, it was a far more robust system. Before selecting Ascentis we look at ADP and Paychex. Ascentis is all in one and the support and account managers are genuine people. The ESS portal and ease of use were big selling features.
Kathi Groth profile photo
It’s been very helpful to our organization to have all over our HR components housed in one application, rather than piecemeal in various other systems. Those separate systems sometimes break the communication bridge that binds the two and disables our ability to do our job efficiently. This single application helps us to ensure all data is available to us at all times. It also assists us to be most efficient in that we don’t have to reenter data in various applications.
Amy Hudson, PHR, SHRM-CP profile photo

Scalability

Ascentis HR5.0
Based on 1 answer
No answer on this topic is available.
Ceridian Dayforce HCM8.4
Based on 11 answers
We have had a couple of times the system was down. It took sever hours before they communicated there weee system issues.
Dr. Anita Martin profile photo

Return on Investment

  • By consolidating recruiting, onboarding, and HR functions to one system we have been able to save money and time.
  • One of our business objectives is to concentrate on being on the leading edge of technology. Ascentis does this.
  • Ascentis has allowed us to avoid hiring one more person for HR.
Peter Plambeck profile photo
  • Without being in the director's chair it is more difficult to comment on ROI and cost savings. However, I can say that linking time, HR data, and payroll (and soon attendance) has lead to increased efficiency for reasons stated in prior answers and this has resulted in myself and my colleagues to complete payroll sooner and enabled us to work on other projects with more time and energy.
  • Continuous calculation has increased efficiency and productivity for the same reasons as stated/referenced above.
  • Cross-function linkage has also reduced errors and thus decreases time spent correcting and increased internal employee satisfaction.
  • Complementary features such as job mapping for workers comp and year end tax filing also smoothen many monthly, quarterly and yearly processes and enables users to spend time on other year end or monthly/quarterly responsibilities.
Amedeo Vidaic profile photo

Screenshots

Pricing Details

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ascentis HR More Information

Ceridian Dayforce HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ceridian Dayforce HCM More Information