What users are saying about
323 Ratings
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Score 7.8 out of 100
3 Ratings
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Score 9 out of 100

Feature Set Ratings

  • BizMerlin ranks higher in 10 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS

Human Resource Management

7.5

Ascentis (discontinued)

75%
10.0

BizMerlin

100%
BizMerlin ranks higher in 5/7 features

Employee demographic data

7.6
76%
137 Ratings
10.0
100%
2 Ratings

Employment history

7.8
78%
140 Ratings
10.0
100%
2 Ratings

Job profiles and administration

7.6
76%
128 Ratings
10.0
100%
2 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.4
74%
126 Ratings
N/A
0 Ratings

Organizational charting

6.3
63%
90 Ratings
10.0
100%
2 Ratings

Organization and location management

7.9
79%
109 Ratings
10.0
100%
2 Ratings

Compliance data (COBRA, OSHA, etc.)

7.8
78%
102 Ratings
N/A
0 Ratings

Payroll Management

8.3

Ascentis (discontinued)

83%
10.0

BizMerlin

100%
Ascentis (discontinued) ranks higher in 5/7 features

Pay calculation

8.3
83%
115 Ratings
N/A
0 Ratings

Support for external payroll vendors

7.2
72%
62 Ratings
10.0
100%
1 Rating

Off-cycle/On-Demand payment

8.2
82%
28 Ratings
N/A
0 Ratings

Benefit plan administration

7.7
77%
108 Ratings
10.0
100%
1 Rating

Direct deposit files

9.2
92%
100 Ratings
N/A
0 Ratings

Salary revision and increment management

8.5
85%
92 Ratings
N/A
0 Ratings

Reimbursement management

8.8
88%
51 Ratings
N/A
0 Ratings

Leave and Attendance Management

8.1

Ascentis (discontinued)

81%
10.0

BizMerlin

100%
BizMerlin ranks higher in 2/3 features

Approval workflow

8.5
85%
99 Ratings
N/A
0 Ratings

Balance details

7.8
78%
99 Ratings
10.0
100%
2 Ratings

Annual carry-forward and encashment

8.0
80%
84 Ratings
10.0
100%
2 Ratings

Employee Self Service

7.9

Ascentis (discontinued)

79%
9.6

BizMerlin

96%
BizMerlin ranks higher in 5/5 features

View and generate pay and benefit information

8.2
82%
138 Ratings
9.0
90%
2 Ratings

Update personal information

8.8
88%
151 Ratings
10.0
100%
2 Ratings

View company policy documentation

6.9
69%
110 Ratings
10.0
100%
2 Ratings

Employee recognition

7.1
71%
61 Ratings
9.0
90%
2 Ratings

View job history

8.5
85%
108 Ratings
10.0
100%
2 Ratings

Asset Management

6.0

Ascentis (discontinued)

60%

BizMerlin

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 1/1 features

Tracking of all physical assets

6.0
60%
33 Ratings
N/A
0 Ratings

HR Reporting

6.6

Ascentis (discontinued)

66%
10.0

BizMerlin

100%
BizMerlin ranks higher in 3/3 features

Report builder

6.5
65%
144 Ratings
10.0
100%
2 Ratings

Pre-built reports

7.3
73%
142 Ratings
10.0
100%
2 Ratings

Ability to combine HR data with external data

6.0
60%
73 Ratings
10.0
100%
1 Rating

Onboarding

6.3

Ascentis (discontinued)

63%
10.0

BizMerlin

100%
BizMerlin ranks higher in 2/2 features

New hire portal

6.5
65%
98 Ratings
10.0
100%
1 Rating

Manager tracking tools

6.1
61%
76 Ratings
10.0
100%
1 Rating

Performance and Goals

7.0

Ascentis (discontinued)

70%
9.8

BizMerlin

98%
BizMerlin ranks higher in 4/4 features

Corporate goal setting

6.5
65%
43 Ratings
10.0
100%
2 Ratings

Individual goal setting

7.5
75%
53 Ratings
10.0
100%
2 Ratings

Line-of sight-visibility

7.1
71%
38 Ratings
9.0
90%
2 Ratings

Performance tracking

7.0
70%
50 Ratings
10.0
100%
2 Ratings

Performance Management

6.4

Ascentis (discontinued)

64%
9.4

BizMerlin

94%
BizMerlin ranks higher in 5/5 features

Performance plans

6.2
62%
59 Ratings
9.0
90%
2 Ratings

Performance improvement plans

6.3
63%
50 Ratings
9.0
90%
2 Ratings

Review status tracking

6.7
67%
57 Ratings
9.0
90%
2 Ratings

Review reminders

7.0
70%
55 Ratings
10.0
100%
2 Ratings

Multiple review frequency

5.9
59%
50 Ratings
10.0
100%
1 Rating

Succession Planning

6.0

Ascentis (discontinued)

60%
10.0

BizMerlin

100%
BizMerlin ranks higher in 3/4 features

Create succession plans/pools

6.4
64%
21 Ratings
10.0
100%
1 Rating

Candidate ranking

6.4
64%
21 Ratings
10.0
100%
1 Rating

Candidate search

5.4
54%
27 Ratings
N/A
0 Ratings

Candidate development

6.0
60%
23 Ratings
10.0
100%
1 Rating

Recruiting / ATS

6.4

Ascentis (discontinued)

64%
10.0

BizMerlin

100%
BizMerlin ranks higher in 7/7 features

Job Requisition Management

6.7
67%
85 Ratings
10.0
100%
2 Ratings

Company Website Posting

6.5
65%
79 Ratings
10.0
100%
2 Ratings

Publish to Social Media

6.5
65%
59 Ratings
10.0
100%
2 Ratings

Job Search Site Posting

6.5
65%
71 Ratings
10.0
100%
2 Ratings

Duplicate Candidate Prevention

6.5
65%
57 Ratings
10.0
100%
1 Rating

Applicant Tracking

6.4
64%
83 Ratings
10.0
100%
2 Ratings

Notifications and Alerts

5.6
56%
69 Ratings
10.0
100%
2 Ratings

Attribute Ratings

  • BizMerlin is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.6

Ascentis (discontinued)

76%
164 Ratings
8.0

BizMerlin

80%
2 Ratings

Likelihood to Renew

6.3

Ascentis (discontinued)

63%
12 Ratings

BizMerlin

N/A
0 Ratings

Usability

7.5

Ascentis (discontinued)

75%
44 Ratings

BizMerlin

N/A
0 Ratings

Availability

6.5

Ascentis (discontinued)

65%
7 Ratings

BizMerlin

N/A
0 Ratings

Performance

6.9

Ascentis (discontinued)

69%
5 Ratings

BizMerlin

N/A
0 Ratings

Support Rating

8.1

Ascentis (discontinued)

81%
252 Ratings

BizMerlin

N/A
0 Ratings

In-Person Training

8.0

Ascentis (discontinued)

80%
1 Rating

BizMerlin

N/A
0 Ratings

Online Training

8.2

Ascentis (discontinued)

82%
4 Ratings

BizMerlin

N/A
0 Ratings

Implementation Rating

8.2

Ascentis (discontinued)

82%
8 Ratings

BizMerlin

N/A
0 Ratings

Product Scalability

6.4

Ascentis (discontinued)

64%
4 Ratings

BizMerlin

N/A
0 Ratings

Likelihood to Recommend

Ascentis (discontinued)

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

BizMerlin

We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing
Mamta Rana | TrustRadius Reviewer

Pros

Ascentis (discontinued)

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

BizMerlin

  • This software is highly configurable. Very easy to use. Lots of out of box integration.
  • It's got a mobile app and is also cloud based.
  • The goals module is our biggest used module. It also has great features like instant feedback, applicant tracking and onboarding.
Mohit Sareen | TrustRadius Reviewer

Cons

Ascentis (discontinued)

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

BizMerlin

  • Could be improved by adding more advanced HR practices
  • We wish there was more flexibility for integration
Mamta Rana | TrustRadius Reviewer

Pricing Details

Ascentis (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

BizMerlin

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Ascentis (discontinued)

Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

BizMerlin

No score
No answers yet
No answers on this topic

Usability

Ascentis (discontinued)

Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

BizMerlin

No score
No answers yet
No answers on this topic

Reliability and Availability

Ascentis (discontinued)

Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

BizMerlin

No score
No answers yet
No answers on this topic

Performance

Ascentis (discontinued)

Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

BizMerlin

No score
No answers yet
No answers on this topic

Support Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

BizMerlin

No score
No answers yet
No answers on this topic

In-Person Training

Ascentis (discontinued)

Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

BizMerlin

No score
No answers yet
No answers on this topic

Online Training

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

BizMerlin

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

BizMerlin

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis (discontinued)

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

BizMerlin

We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing. Also, they really mean when they say "No setup fees" - because they helped us move all of our legacy data into the new system at no extra charge and helped us integrate with QuickBooks online. They definitely provide the best value of money when comparing the same set of features.
We have been using BizMerlinHR since 2018, and both our HR managers and users are very happy.
Mamta Rana | TrustRadius Reviewer

Scalability

Ascentis (discontinued)

Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

BizMerlin

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis (discontinued)

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

BizMerlin

  • It's saving us about 40% of what we are spending
Mohit Sareen | TrustRadius Reviewer

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