Likelihood to Recommend In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Read full review Working with many employees at the same time would be the perfect scenario to let us test all the potential that the Breezy HR platform has to offer, since its organizational capacity is large enough to be able to organize and coordinate the attendance and absence information of many workers without losing track of the job. Reviewing documents where data is needed about each employee's behavior, including their daily attendance hours, tracking of all the absences they have taken since starting at the company, and comments about their potential, which would be excellent for reporting during promotional seasons. The management of many employee lists through database services, which thanks to the platform's adaptation to cover external service software operations such as Microsoft Excel, means that it is possible to import employee databases when moving information from a storage platform.
Read full review Pros Easy to use software. I have had several new HR employees comment on how easy the system is to learn! Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims! User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day! Read full review Organization. It provided an incredible way to streamline applicants and their place in the process. With a strong search capability, you can find anyone no matter where they are in the process. And you can see if they've applied elsewhere in your company. User friendliness. Not everyone understands technology. Even more so when web programs are involved. I am well versed in programs like these, and did a lot of vetting before making our purchase, so training came easy. It also - to our happiness - came easily to people who've never seen these programs. Breezy was there to help with the issues we had understanding; however, we didn't need them much because the interface was just that easy. Options. They have third party integrations, and are willing to open to more. They want to make their program useful in more than one way. Breezy crew worked with us to link to our HRIS system. They also have a great many integrations that are relevant to any small business (we are not small, but this would be a great choice for a small company just starting out and seeking to understand what they need). Read full review Cons Updating the system so it is one platform and not two. Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes. Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas. When something is broken, quicker turn time on fixing the issue. System needs updates to support AAP reporting. Read full review Their calendar functionality is pretty clunky. For example, I am able to use the platform to easily propose times to multiple candidates, but it doesn't mark the option as unavailable once the candidate has booked the time. This has led me to be double-booked on multiple occasions. (We now just use a Calendly link). You're able to create a careers web page that automatically lists open jobs through Breezy, which is nice, but the customization is incredibly limited. While you can manage your whole hiring funnel from Breezy, it lacks the automation and other functions of some of the high dollar platforms. Breezy doesn't offer any templates or suggestions with how to build your funnel, so I can imagine that many customers miss out on functionality that could help streamline their workflow. I think they could really benefit from some 'getting started' suggestions and guides. Read full review Likelihood to Renew This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Read full review It's no fuss and does what we need at a very reasonable price, so I can't imagine why I'd switch.
Read full review Usability I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Read full review It's very difficult to navigate. Most systems have a job management side and a candidate management side. Breezy only has a candidate management side. It never pulls our jobs to Indeed. The user interface is so challenging to navigate. It will remove vital parts of the screen if you expand a menu. It freezes constantly. It's a great idea, but it has so many software bugs. There is something wrong with this platform and nobody wants to find the bugs.
Read full review Reliability and Availability They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Read full review Performance Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Read full review Support Rating Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Read full review The customer support team is always very responsive, and they are genuinely interested in helping you solve your issue. If the issue is something they cannot solve or guide you through, they always send it to their tech team to fix from the back end. They are also very receptive when you send along ideas or suggestions.
Read full review In-Person Training First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Read full review Online Training Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Read full review Implementation Rating It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Read full review It was really easy to get up and running, and the few questions I did have were answered nearly immediately via the in-app chat.
Read full review Alternatives Considered Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Read full review I liked that Breezy HR had an option to try it out before we committed. I also preferred the User interface of Breezy HR to other options we looked into. The pricing was very attractive as well. Plus it included more features than most competitors we demo-ed did
Read full review Scalability Large acquisition would be very complicated, seems more appropriate for companies under 100
Read full review Return on Investment HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested! Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time! Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time! Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc. Read full review Breezy HR has cut our recruitment work load by about 30%. Breezy HR automates a lot of the process and cuts out a ton of manual work. This has allowed our recruiters to focus on the more important parts of the process thus resulting in higher quality hires. Read full review ScreenShots Ascentis (discontinued) Screenshots