What users are saying about
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Top Rated
320 Ratings
32 Ratings

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100
32 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Justworks

Justworks makes the life of a human resources manager easier, mostly due to the fact that it can automate all report scheduling actions based on certain dates, which makes it useful for storing information under an activity history. Since it gives the possibility to deal with applicants in groups and individually, it can be very well used in the generation of strategies that involve working with many applicants at the same time, thus saving as much as possible of this time. Justworks is a very attractive software because it adapts to any kind of workforce without losing performance. With this software, either through its desktop version or being deployed from its website, it is easy to organize the work in situations where it is not possible to work with some kind of deployment.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
Justworks
Employee demographic data
Ascentis
8.0
Justworks
Employment history
Ascentis
7.9
Justworks
Job profiles and administration
Ascentis
7.7
Justworks
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
Justworks
Organizational charting
Ascentis
6.5
Justworks
Organization and location management
Ascentis
7.6
Justworks
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
Justworks

Payroll Management

Ascentis
8.3
Justworks
9.4
Pay calculation
Ascentis
8.5
Justworks
9.7
Support for external payroll vendors
Ascentis
7.7
Justworks
9.2
Off-cycle/On-Demand payment
Ascentis
8.3
Justworks
9.5
Benefit plan administration
Ascentis
7.7
Justworks
9.6
Direct deposit files
Ascentis
9.0
Justworks
9.3
Salary revision and increment management
Ascentis
8.1
Justworks
9.6
Reimbursement management
Ascentis
8.4
Justworks
9.1

Leave and Attendance Management

Ascentis
8.0
Justworks
Approval workflow
Ascentis
8.4
Justworks
Balance details
Ascentis
7.9
Justworks
Annual carry-forward and encashment
Ascentis
7.7
Justworks

Employee Self Service

Ascentis
8.2
Justworks
View and generate pay and benefit information
Ascentis
8.2
Justworks
Update personal information
Ascentis
8.6
Justworks
View company policy documentation
Ascentis
7.7
Justworks
Employee recognition
Ascentis
7.7
Justworks
View job history
Ascentis
8.6
Justworks

Asset Management

Ascentis
6.1
Justworks
Tracking of all physical assets
Ascentis
6.1
Justworks

HR Reporting

Ascentis
6.5
Justworks
Report builder
Ascentis
6.2
Justworks
Pre-built reports
Ascentis
7.0
Justworks
Ability to combine HR data with external data
Ascentis
6.4
Justworks

Onboarding

Ascentis
6.6
Justworks
New hire portal
Ascentis
6.8
Justworks
Manager tracking tools
Ascentis
6.4
Justworks

Performance and Goals

Ascentis
7.1
Justworks
Corporate goal setting
Ascentis
6.6
Justworks
Individual goal setting
Ascentis
7.4
Justworks
Line-of sight-visibility
Ascentis
7.3
Justworks
Performance tracking
Ascentis
6.9
Justworks

Performance Management

Ascentis
6.6
Justworks
Performance plans
Ascentis
6.6
Justworks
Performance improvement plans
Ascentis
6.7
Justworks
Review status tracking
Ascentis
7.1
Justworks
Review reminders
Ascentis
6.9
Justworks
Multiple review frequency
Ascentis
5.7
Justworks

Succession Planning

Ascentis
6.3
Justworks
Create succession plans/pools
Ascentis
6.3
Justworks
Candidate ranking
Ascentis
6.5
Justworks
Candidate search
Ascentis
6.1
Justworks
Candidate development
Ascentis
6.4
Justworks

Recruiting / ATS

Ascentis
6.7
Justworks
Job Requisition Management
Ascentis
7.0
Justworks
Company Website Posting
Ascentis
7.0
Justworks
Publish to Social Media
Ascentis
6.9
Justworks
Job Search Site Posting
Ascentis
6.6
Justworks
Duplicate Candidate Prevention
Ascentis
6.7
Justworks
Applicant Tracking
Ascentis
6.5
Justworks
Notifications and Alerts
Ascentis
5.8
Justworks

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Justworks

  • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
  • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
  • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
Anonymous | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Justworks

  • JustWorks couldn't accurately track our PTO. We use an accrual system that maxes out at 88 hours. We incentivise our employees with additional PTO hours based off of goals met. The JustWorks platform allowed our employees to accrue far more PTO than what was offered. They didn't have a feature that offered a Cap and accrual.
  • When using the JustWorks reports for 401K, if not using their integrated 401K provider, the reports give you every employee regardless of whether or not they contribute. This makes it difficult when adding the contributions in separately.
  • JustWorks tracks historical data for employees. Whenever there is a salary change made, it keeps track. However, it shows a salary adjustment made on the day they are entered into JustWorks which can be very confusing. We switched from another PEO mid year and it looked like I made salary changes on the beginning date. This made it difficult to differentiate an actual salary adjustment.
Jessica Oliver, PHR | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Justworks

No score
No answers yet
No answers on this topic

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Justworks

No score
No answers yet
No answers on this topic

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Justworks

No score
No answers yet
No answers on this topic

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Justworks

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Justworks

Justworks 9.7
Based on 16 answers
Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
Christina Caruso | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Justworks

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Justworks

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Justworks

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Justworks

Our review of alternatives concluded that ADP TotalSource is too expensive, too complex and lacks transparency, even for large companies. TriNet was much better, but post-acquisition it too has become less agile. Paychex isn't as comprehensive. There are literally dozens of others and you can spend a year just reviewing them all.
Jackie Bassett | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Justworks

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Justworks

  • Positive Positive Positive! For the price point, it achieves many goals we need.
  • Because it allows us to leverage minimal resources to get a lot done, its ROI has been great.
  • Justworks has also allowed our company to concentrate energy in areas other than Human Resources which is also a benefit to its ROI.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ascentis Editions & Modules

Additional Pricing Details

Justworks

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Justworks Editions & Modules

Edition
Basic (Under 25 Employees)$491
Plus (Under 25 Employees)$991
Basic (25-99 Employees)$441
Plus (25-99 Employees)$891
Basic (100-174 Employees)$391
Plus (100-174 Employees)$791
Basic (175+ Employees)Contact for quote
Plus (175+ Employees)Contact for quote
  1. per employee/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Ascentis
7.5
Justworks
9.2

Likelihood to Renew

Ascentis
6.3
Justworks

Usability

Ascentis
7.5
Justworks

Reliability and Availability

Ascentis
6.3
Justworks

Performance

Ascentis
6.7
Justworks

Support Rating

Ascentis
8.0
Justworks
9.7

In-Person Training

Ascentis
8.0
Justworks

Online Training

Ascentis
8.0
Justworks

Implementation Rating

Ascentis
8.0
Justworks

Scalability

Ascentis
6.0
Justworks

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