What users are saying about
Top Rated
92 Ratings
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Top Rated
638 Ratings
Top Rated
92 Ratings
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Score 8.7 out of 100

SolarWinds Server & Application Monitor

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Top Rated
638 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Application Performance Management

    Atera

    Feature Set Not Supported
    N/A
    8.8

    SolarWinds Server & Application Monitor

    88%
    SolarWinds Server & Application Monitor ranks higher in 12/12 features

    Application monitoring

    N/A
    0 Ratings
    9.1
    91%
    270 Ratings

    Database monitoring

    N/A
    0 Ratings
    8.6
    86%
    234 Ratings

    Threshold alerts

    N/A
    0 Ratings
    9.2
    92%
    275 Ratings

    Predictive capabilities

    N/A
    0 Ratings
    8.3
    83%
    219 Ratings

    Application performance management console

    N/A
    0 Ratings
    8.3
    83%
    243 Ratings

    Collaboration tools

    N/A
    0 Ratings
    8.0
    80%
    150 Ratings

    Out-of-the box templates to monitor applications

    N/A
    0 Ratings
    8.4
    84%
    260 Ratings

    Application dependency mapping and thresholding

    N/A
    0 Ratings
    8.9
    89%
    220 Ratings

    Virtualization monitoring

    N/A
    0 Ratings
    9.3
    93%
    238 Ratings

    Server availability and performance monitoring

    N/A
    0 Ratings
    9.6
    96%
    273 Ratings

    Server usage monitoring and capacity forecasting

    N/A
    0 Ratings
    9.0
    90%
    254 Ratings

    IT Asset Discovery

    N/A
    0 Ratings
    8.7
    87%
    202 Ratings

    Attribute Ratings

    • Atera is rated higher in 2 areas: Likelihood to Renew, Support Rating
    • SolarWinds Server & Application Monitor is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Atera

    90%
    54 Ratings
    9.1

    SolarWinds Server & Application Monitor

    91%
    282 Ratings

    Likelihood to Renew

    9.1

    Atera

    91%
    1 Rating
    8.8

    SolarWinds Server & Application Monitor

    88%
    10 Ratings

    Usability

    Atera

    N/A
    0 Ratings
    8.7

    SolarWinds Server & Application Monitor

    87%
    30 Ratings

    Availability

    Atera

    N/A
    0 Ratings
    9.3

    SolarWinds Server & Application Monitor

    93%
    4 Ratings

    Performance

    Atera

    N/A
    0 Ratings
    5.8

    SolarWinds Server & Application Monitor

    58%
    4 Ratings

    Support Rating

    9.0

    Atera

    90%
    7 Ratings
    8.9

    SolarWinds Server & Application Monitor

    89%
    31 Ratings

    Online Training

    Atera

    N/A
    0 Ratings
    4.5

    SolarWinds Server & Application Monitor

    45%
    1 Rating

    Implementation Rating

    Atera

    N/A
    0 Ratings
    4.5

    SolarWinds Server & Application Monitor

    45%
    5 Ratings

    Configurability

    Atera

    N/A
    0 Ratings
    1.0

    SolarWinds Server & Application Monitor

    10%
    2 Ratings

    Ease of integration

    Atera

    N/A
    0 Ratings
    4.5

    SolarWinds Server & Application Monitor

    45%
    2 Ratings

    Product Scalability

    Atera

    N/A
    0 Ratings
    9.3

    SolarWinds Server & Application Monitor

    93%
    3 Ratings

    Vendor post-sale

    Atera

    N/A
    0 Ratings
    4.5

    SolarWinds Server & Application Monitor

    45%
    2 Ratings

    Vendor pre-sale

    Atera

    N/A
    0 Ratings
    4.5

    SolarWinds Server & Application Monitor

    45%
    2 Ratings

    Likelihood to Recommend

    Atera

    For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.
    Read full review

    SolarWinds

    For monitoring applications that run on Windows hosts on VMware or HyperV virtualization, SolarWindows offers a nice, vertical view of both the loads and the resources. In such an environment, this makes life really good! But if you have something else -- for example, Linux hosts -- you're on your own to some extent. That is, the things it does well, it does very well -- but everything else is much less polished.
    Read full review

    Pros

    Atera

    • Easy to deploy, both in general or to a specific customer.
    • Remote management tools that are in line with every other major solution out there.
    • Real-time alerts that allow for easy monitoring of vital systems.
    • Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.
    Read full review

    SolarWinds

    • Monitor Azure Cloud Severs- We use SolarWinds SAM to monitor Active Directory and DNS on Several DCs published on Azure Cloud.
    • Monitor Hyper V and VMware - SolarWinds SAM monitors applications on both Hyper V and VMware, while also monitoring the physical host machines.
    • It also helps us monitor Warranty expiration for physical servers.
    Read full review

    Cons

    Atera

    • Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
    • Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
    • Integration with other remote access tools would be helpful.
    Read full review

    SolarWinds

    • Provides basic monitoring/visibility. Visibility into detailed/fine-grained issues best suited for more specialized/expensive solutions.
    • Licensing per monitored application rapidly uses up purchased license count.
    • More out-of-the-box templates or easier setup of monitoring less-common applications would make the solution more appealing given the target audience of the product.
    Read full review

    Pricing Details

    Atera

    Starting Price

    $99 per month

    Editions & Modules

    Atera editions and modules pricing
    EditionModules
    Pro$991
    Growth$1292
    Power$1693

    Footnotes

    1. Per Technician
    2. Per Technician
    3. Per Technician

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Unlimited devices & agents. No hidden fees. No contracts.

    Pricing Info

    SolarWinds Server & Application Monitor

    Starting Price

    Editions & Modules

    SolarWinds Server & Application Monitor editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      SAM pricing starts at $2,995.

      Pricing Info

      Likelihood to Renew

      Atera

      As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
      Read full review

      SolarWinds

      We are heavily invested in Solarwinds products for a reason. They are generally easy to setup and run with, requiring only some interfacing with support or help articles on rare occasions. They do what we bought them to do and we can't ask for more.
      Read full review

      Usability

      Atera

      No answers on this topic

      SolarWinds

      SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.
      Read full review

      Reliability and Availability

      Atera

      No answers on this topic

      SolarWinds

      The tool works and monitors items 24x7, it only requires maintenance a little more frequently due to security fixes in the Windows operating system.
      Read full review

      Performance

      Atera

      No answers on this topic

      SolarWinds

      The graphical interface and the performance of the database leave a little to be desired, they could be better explored.Some functionality and screens do not work well depending on the browser used. The integrations never had any problems or caused crashes in other systems.
      Read full review

      Support Rating

      Atera

      Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
      Read full review

      SolarWinds

      I think there was only a couple times I had to open a support case for SAM and one time they got multiple engineers on the phone to get a better idea what I was trying to monitor and was able to point me in the best direction to monitor that system.
      Read full review

      Online Training

      Atera

      No answers on this topic

      SolarWinds

      It was sufficient to read their documentation and watch videos.
      Read full review

      Implementation Rating

      Atera

      No answers on this topic

      SolarWinds

      Make sure SNMP and WMI are configured ahead of time
      Read full review

      Alternatives Considered

      Atera

      We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.
      Read full review

      SolarWinds

      It has been a while since we first purchased SolarWinds, but I looked over several other products that I can't remember now. Many other products tried to scan the network to find computers but given that our computers are located in various places across campus with other computers in our buildings that are not ours that type of network scanning was not what we needed. Other services have extra services that we had no need of and I liked the ability to add custom fields in SolarWinds so we can track the information on each computer that we need to know.
      Read full review

      Scalability

      Atera

      No answers on this topic

      SolarWinds

      It is hard to find the recommended SQL setup and convince others that is the way you should configure the server when you set it up
      Read full review

      Return on Investment

      Atera

      • The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.
      Read full review

      SolarWinds

      • Less time spent investigating causes of issues. We are alerted straight away and can find the root cause of the issue in less time.
      • We have been able to ditch all our previous individual monitoring solutions, none of which integrated with each other for a single solution which fully integrates with each of the different modules to provide a single portal for monitoring and alerting.
      Read full review

      Screenshots

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