Bitrix24 vs. Dubsado

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitrix24
Score 8.1 out of 10
N/A
Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.
$49
per month 5 Users
Dubsado
Score 8.5 out of 10
N/A
Dubsado, from the company of the same name Burbank, is a small business technology management solution, providing contact and contract management, invoicing, and calendaring, in an all-in-one solution.
$35
Per Month [3 Users]
Pricing
Bitrix24Dubsado
Editions & Modules
BASIC
$49.00
per month 5 Users
STANDARD
$99.00
per month 50 Users
PROFESSIONAL
$199.00
per month 100 Users
Enterprise
$399.00
per month 250 Users
Enterprise 250
$399.00
per month 250 Users
Enterprise 500
$639.00
per month 500 Users
Enterprise 1000
$799.00
per month 1000 Users
Monthly Plan
$35.00
Per Month [3 Users]
Yearly Plan
$350.00
Per Year [3 Users]
Offerings
Pricing Offerings
Bitrix24Dubsado
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrice per month when paying for 1 year.For Additional Users: 4-10 users $25.00 per month; 11-20 users $45.00 per month; 21-30 users $60.00 per month
More Pricing Information
Features
Bitrix24Dubsado
Project Management
Comparison of Project Management features of Product A and Product B
Bitrix24
7.4
21 Ratings
6% below category average
Dubsado
-
Ratings
Task Management7.021 Ratings00 Ratings
Gantt Charts8.017 Ratings00 Ratings
Scheduling8.618 Ratings00 Ratings
Workflow Automation6.918 Ratings00 Ratings
Mobile Access5.120 Ratings00 Ratings
Search8.019 Ratings00 Ratings
Visual planning tools8.519 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Bitrix24
8.4
21 Ratings
5% above category average
Dubsado
-
Ratings
Chat9.020 Ratings00 Ratings
Notifications7.521 Ratings00 Ratings
Discussions8.520 Ratings00 Ratings
Surveys8.515 Ratings00 Ratings
Internal knowledgebase8.518 Ratings00 Ratings
Integrates with GoToMeeting8.38 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.012 Ratings00 Ratings
Integrates with Outlook8.011 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Bitrix24
7.4
22 Ratings
9% below category average
Dubsado
-
Ratings
Versioning7.518 Ratings00 Ratings
Video files7.416 Ratings00 Ratings
Audio files7.915 Ratings00 Ratings
Document collaboration7.022 Ratings00 Ratings
Access control8.520 Ratings00 Ratings
Advanced security features7.518 Ratings00 Ratings
Integrates with Google Drive7.016 Ratings00 Ratings
Device sync6.518 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bitrix24
-
Ratings
Dubsado
9.0
9 Ratings
16% above category average
Customer data management / contact management00 Ratings8.88 Ratings
Workflow management00 Ratings9.49 Ratings
Opportunity management00 Ratings8.95 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.17 Ratings
Contract management00 Ratings9.69 Ratings
Quote & order management00 Ratings8.87 Ratings
Interaction tracking00 Ratings9.17 Ratings
Channel / partner relationship management00 Ratings8.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bitrix24
-
Ratings
Dubsado
8.2
3 Ratings
9% above category average
Case management00 Ratings7.23 Ratings
Call center management00 Ratings10.01 Ratings
Help desk management00 Ratings7.32 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bitrix24
-
Ratings
Dubsado
8.1
6 Ratings
7% above category average
Lead management00 Ratings8.16 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bitrix24
-
Ratings
Dubsado
7.6
9 Ratings
0% above category average
Task management00 Ratings6.78 Ratings
Billing and invoicing management00 Ratings8.49 Ratings
Reporting00 Ratings7.77 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bitrix24
-
Ratings
Dubsado
8.3
6 Ratings
9% above category average
Forecasting00 Ratings8.93 Ratings
Pipeline visualization00 Ratings8.46 Ratings
Customizable reports00 Ratings7.66 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bitrix24
-
Ratings
Dubsado
8.8
9 Ratings
15% above category average
Custom fields00 Ratings8.39 Ratings
Custom objects00 Ratings8.46 Ratings
Scripting environment00 Ratings9.92 Ratings
API for custom integration00 Ratings8.55 Ratings
Security
Comparison of Security features of Product A and Product B
Bitrix24
-
Ratings
Dubsado
7.9
6 Ratings
5% below category average
Single sign-on capability00 Ratings7.83 Ratings
Role-based user permissions00 Ratings8.05 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bitrix24
-
Ratings
Dubsado
6.9
2 Ratings
5% below category average
Social data00 Ratings6.92 Ratings
Social engagement00 Ratings6.92 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bitrix24
-
Ratings
Dubsado
4.7
3 Ratings
42% below category average
Marketing automation00 Ratings5.53 Ratings
Compensation management00 Ratings4.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bitrix24
-
Ratings
Dubsado
6.9
2 Ratings
8% below category average
Mobile access00 Ratings6.92 Ratings
Best Alternatives
Bitrix24Dubsado
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Stackby
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Salesmate
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Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bitrix24Dubsado
Likelihood to Recommend
8.1
(22 ratings)
9.4
(9 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
8.5
(9 ratings)
8.9
(5 ratings)
Support Rating
9.0
(9 ratings)
9.2
(5 ratings)
User Testimonials
Bitrix24Dubsado
Likelihood to Recommend
Bitrix24
Bitrix24 is highly beneficial for teams that are geographically dispersed or working remotely. Its real-time communication tools, including instant messaging and video conferencing, enable seamless collaboration regardless of physical location. The centralized document management feature ensures that team members can easily access and collaborate on shared documents from anywhere, facilitating efficient teamwork in a remote or distributed environment.
Read full review
Dubsado
If you are a small service-based business owner looking for a CRM to automate your customer journey then this is for you. This platform is very customizable and can be really powerful once you set it up fully. This is like putting puzzle pieces together. First you need to setup all the pieces like scheduler, lead capture form, proposal, packages, invoices, contract and then setup the workflow automation. It will be helpful if you map your process in a mind-mapping tool first so it’s easy to see on high level what you need accomplished. This platform is not suitable for big companies or SaaS industry because the tagging system is not robust.
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Pros
Bitrix24
  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
Read full review
Dubsado
  • Invoicing & expense reporting all in one place! I don't have to spend hours poring over my bank account transactions to find my biz expenses anymore!
  • The built-in call scheduler is awesome! I can create various appointment schedulers with multiple availabilities, and collect payments right up front, too!
  • Dubsado also has a sweet Client Portal where my clients can login and see all their activity with me at a glance.
Read full review
Cons
Bitrix24
  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Read full review
Dubsado
  • the task list feature is very basic
  • the UI is a little clunky
  • more integrations with other software such as Clickup
Read full review
Likelihood to Renew
Bitrix24
No answers on this topic
Dubsado
There are some similar programs out there that are offering ambassador accounts.
Read full review
Usability
Bitrix24
It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
Read full review
Dubsado
There is a learning curve to Dubsado, however, you can create a basic setup easily using the training videos provided by the platform
Read full review
Support Rating
Bitrix24
The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
Read full review
Dubsado
The support with Dubsado is outstanding! Always so helpful, prompt to answer and always understands the issue. It always feels like I have talking to an actual person behind the scenes
Read full review
Alternatives Considered
Bitrix24
In fact, I use both, but in different ways, monday to control the internal agenda, Bitrix for all other parts within the company, such as task control, chat with employees and with calendar also for control in two systems. Bitrix is ​​more complete and has many more features, but its purpose is also different from monday.
Read full review
Dubsado
Dubsado is more customizable and with robust features. Also, the user interface is visually pleasing but definitely has steep learning curve. Once you get the hang of it, it’s very easy especially with other developers helping users create beautiful form, proposals with ease without needing to know how to code. HoneyBook is not available for people outside USA & Canada. I haven’t used 17hats for a very long time but the user interface is pretty much the same
Read full review
Return on Investment
Bitrix24
  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
Read full review
Dubsado
  • Clients are excited to hire me because my onboarding process is so professional
  • Easy of use makes collecting payment from clients easy
  • Streamlined process allows me to charge more for my services
Read full review
ScreenShots

Bitrix24 Screenshots

Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Screenshot of