Canvas vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Canvas
Score 8.6 out of 10
N/A
Instructure is an educational software company based in Sandy, Utah. It is the developer of the Canvas learning management system, which is a comprehensive software package that competes with such systems as Blackboard Learning System, SumTotal and Saba.N/A
TeamViewer
Score 8.6 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$299
per year
Pricing
CanvasTeamViewer
Editions & Modules
No answers on this topic
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
CanvasTeamViewer
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsMust contact vendor for pricing information.
More Pricing Information
Community Pulse
CanvasTeamViewer
Features
CanvasTeamViewer
Learning Management
Comparison of Learning Management features of Product A and Product B
Canvas
9.8
41 Ratings
18% above category average
TeamViewer
-
Ratings
Course authoring9.941 Ratings00 Ratings
Course catalog or library9.738 Ratings00 Ratings
Player/Portal9.832 Ratings00 Ratings
Learning content9.834 Ratings00 Ratings
Mobile friendly9.940 Ratings00 Ratings
Progress tracking & certifications9.837 Ratings00 Ratings
Assignments9.941 Ratings00 Ratings
Compliance management9.732 Ratings00 Ratings
Learning administration9.836 Ratings00 Ratings
Learning reporting & analytics9.838 Ratings00 Ratings
Social learning9.833 Ratings00 Ratings
Gamification9.52 Ratings00 Ratings
Single Sign On (SSO) Enabled Learning9.72 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Canvas
-
Ratings
TeamViewer
8.6
53 Ratings
2% above category average
Role-based user permissions00 Ratings8.653 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Canvas
-
Ratings
TeamViewer
8.5
539 Ratings
2% above category average
File transfer00 Ratings8.8507 Ratings
Instant message00 Ratings8.6467 Ratings
Access to sleeping/powered-off computers00 Ratings7.3358 Ratings
Session record00 Ratings8.3366 Ratings
Annotations00 Ratings7.9131 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Canvas
-
Ratings
TeamViewer
8.0
39 Ratings
2% above category average
Third-party software integrations00 Ratings8.039 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Canvas
-
Ratings
TeamViewer
8.3
64 Ratings
6% above category average
Attended device access00 Ratings9.163 Ratings
Unattended device access00 Ratings8.459 Ratings
Mobile device access00 Ratings7.756 Ratings
Virtual device access00 Ratings8.353 Ratings
Multiple-display support00 Ratings8.354 Ratings
Multiple concurrent sessions00 Ratings8.353 Ratings
Best Alternatives
CanvasTeamViewer
Small Businesses
iSpring LMS
iSpring LMS
Score 9.5 out of 10
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Medium-sized Companies
Schoology Learning
Schoology Learning
Score 8.0 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
Schoology Learning
Schoology Learning
Score 8.0 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
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User Ratings
CanvasTeamViewer
Likelihood to Recommend
9.3
(83 ratings)
8.7
(557 ratings)
Likelihood to Renew
9.3
(5 ratings)
10.0
(64 ratings)
Usability
10.0
(9 ratings)
9.1
(57 ratings)
Availability
-
(0 ratings)
9.1
(5 ratings)
Performance
-
(0 ratings)
9.1
(5 ratings)
Support Rating
9.0
(11 ratings)
9.6
(50 ratings)
In-Person Training
10.0
(1 ratings)
9.1
(2 ratings)
Online Training
8.0
(1 ratings)
9.1
(4 ratings)
Implementation Rating
8.5
(2 ratings)
8.9
(119 ratings)
Configurability
-
(0 ratings)
9.1
(4 ratings)
Ease of integration
-
(0 ratings)
9.1
(5 ratings)
Product Scalability
8.0
(1 ratings)
9.1
(5 ratings)
Vendor post-sale
-
(0 ratings)
8.5
(5 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(5 ratings)
User Testimonials
CanvasTeamViewer
Likelihood to Recommend
Instructure
It is really well suited for school situations like knowing what [assignments] need to be done when, getting feedback, getting points, finding the slides that the teacher used for explaining an [assignment] or theory. I think It would be less suited in business situations because it's [primarily] made to be a [one-way] communication tool for schools. Businesses need more control on individual levels I think[.]
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TeamViewer
I think it works well for IT management and help desk support of end users. I find it very useful to help users and send files to their desktop. Remote Workers still run into some problems with MFA and updates, both to the TV Host app and OS updates. However, it does give us secure direct access without the need of a VPN.
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Pros
Instructure
  • Creativity options for teachers to create a virtual space that still has fun graphics and accessibility options.
  • Canvas has versatility in viewing options for assignment due dates such as the calendar built in feature as well as the dashboard options to display upcoming and due assignments.
  • Allowing teachers to create community with each other and collaborate in each-other's space.
  • Discussion platforms within classrooms for students to communicate with each-other and with their teachers.
  • Easy messaging portal within each virtual classroom.
Read full review
TeamViewer
  • It is secure and eliminates the need for VPN for remote users.
  • It offers a 2FA to insure that security is strong for our system.
  • Can save time with file transfer syncs for labels, batches and other files.
  • It supports multi device and cross platform usage within our warehouse.
Read full review
Cons
Instructure
  • Their integration with Big Blue Button was a bust for distance learning. Would be great to see them collaborate with Zoom or Google Meets.
  • Their "feature request" process is slow and cumbersome at times because it relies on user "up votes" to get ideas addressed by the developers.
  • They seem to have a lot of turn-over with their staff. We get a new Customer Success Manager far more frequently than with other vendors.
Read full review
TeamViewer
  • With an iPad, you can't take control of the device, so you have to tell someone what to do. Which can be a challenge because the end user doesn't know what to do
  • With the free version of TeamViewer you cant enter Admin credentials because TeamViewer blocks the windows to fill in the credentials
  • The free version can be really limited which can be putting off people because they don't see the full potential of TeamViewer
Read full review
Likelihood to Renew
Instructure
The other LMS tools have fallen behind. One reason is they are not able to update their systems, features, toolsets in a timely manner. While other LMS providers release bug fixes and new features several times a year, schools struggle to install and implement them in a timely manner. It is not uncommon for a school to take 6 months to a year to fully install and implement new releases on other LMS platforms. With Canvas, those features are released every 3 weeks, and there is nothing for a school to do other than choose to turn them on once released. This has allowed Instructure to innovate faster, and get new features and tools to customers quicker. Other factors include great pricing, customer support, and the innovative way in which LTI is implemented in the tool.
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TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
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Usability
Instructure
The functions in Canvas are well integrated and consistent across the application, and mostly intuitive. Overall navigation and setup is streamlined through integrated features and navigation. The feedback we've gotten from our program participants is that it is easy to learn to use. It also integrates well with third party software like Google Docs and Blackboard Collaborate web conferencing software
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TeamViewer
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
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Reliability and Availability
Instructure
No answers on this topic
TeamViewer
Always available if setup correctly.
Read full review
Performance
Instructure
No answers on this topic
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
Instructure
I do not personally use Canvas support since we have a central office that helps us. However, our central office always has the answers we need and are always able to solve our issues - so I would assume that get great support from the Canvas team on their end. They also offer great training, which uses materials directly from Canvas
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TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
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In-Person Training
Instructure
The training sessions were broken down into several days as well as different levels depending upon the knowledge of the user
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TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
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Online Training
Instructure
The online tutorials and videos are very clear and addressed the issues/questions that I had about using the system.
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TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
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Implementation Rating
Instructure
Once you purchase and sign the contract there is nothing to install or hardware to buy. You can almost immediately start using it and have courses up and going within weeks. We signed in December and had pilot courses online ready to go for the start of school in January
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TeamViewer
TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
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Alternatives Considered
Instructure
Canvas is more secure, has a cleaner design, and has more features. For the features, they have in common canvas still stacks up against [Smart school] by going for the extra mile. Besidfor e that, [the] canvas looks a lot more [professional] than [Smart school]. I didn't make the decision myself to get canvas instead of [Smart school] but I'm happy they did.
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TeamViewer
TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
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Scalability
Instructure
No answers on this topic
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Return on Investment
Instructure
  • Canvas has helped us provide a more robust online component to our courses.
  • Canvas has helped us better adapt to a rapidly changing educational landscape.
  • Canvas has reduced the time that we have to spend training faculty on how to use our learning management system.
Read full review
TeamViewer
It took about 3 months.
  • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
  • Remotely accessing devices in our office allows employees to stay productive while working from home.
  • TeamViewer helps us to collaborate with other firms for projects we're doing.
Read full review
ScreenShots

TeamViewer Screenshots

Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.