What users are saying about
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Top Rated
92 Ratings
117 Ratings

Chartbeat

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Top Rated
92 Ratings
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Score 9.1 out of 100
117 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Security

    Chartbeat

    Feature Set Not Supported
    N/A
    9.0

    Tealium iQ

    90%
    Tealium iQ Tag Management System ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    9.0
    90%
    12 Ratings

    Tag Management

    Chartbeat

    Feature Set Not Supported
    N/A
    7.6

    Tealium iQ

    76%
    Tealium iQ Tag Management System ranks higher in 8/8 features

    Tag library

    N/A
    0 Ratings
    8.5
    85%
    12 Ratings

    Tag variable mapping

    N/A
    0 Ratings
    8.5
    85%
    12 Ratings

    Ease of writing custom tags

    N/A
    0 Ratings
    7.5
    75%
    12 Ratings

    Rules-driven tag execution

    N/A
    0 Ratings
    9.2
    92%
    12 Ratings

    Tag performance monitoring

    N/A
    0 Ratings
    4.8
    48%
    11 Ratings

    Improved page load times

    N/A
    0 Ratings
    6.2
    62%
    11 Ratings

    Mobile app tagging

    N/A
    0 Ratings
    7.5
    75%
    5 Ratings

    Library of JavaScript extensions

    N/A
    0 Ratings
    8.5
    85%
    11 Ratings

    Data Management & Integrity

    Chartbeat

    Feature Set Not Supported
    N/A
    8.5

    Tealium iQ

    85%
    Tealium iQ Tag Management System ranks higher in 5/5 features

    Event tracking

    N/A
    0 Ratings
    8.7
    87%
    12 Ratings

    Mobile event tracking

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Data distribution management

    N/A
    0 Ratings
    9.2
    92%
    9 Ratings

    Universal data layer

    N/A
    0 Ratings
    9.5
    95%
    12 Ratings

    Automated error checking

    N/A
    0 Ratings
    6.0
    60%
    7 Ratings

    Attribute Ratings

    • Chartbeat is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    9.1

    Chartbeat

    91%
    54 Ratings
    8.7

    Tealium iQ

    87%
    48 Ratings

    Likelihood to Renew

    10.0

    Chartbeat

    100%
    5 Ratings
    9.6

    Tealium iQ

    96%
    14 Ratings

    Usability

    8.7

    Chartbeat

    87%
    45 Ratings
    8.5

    Tealium iQ

    85%
    9 Ratings

    Performance

    Chartbeat

    N/A
    0 Ratings
    9.0

    Tealium iQ

    90%
    4 Ratings

    Support Rating

    8.0

    Chartbeat

    80%
    11 Ratings
    6.7

    Tealium iQ

    67%
    6 Ratings

    Implementation Rating

    Chartbeat

    N/A
    0 Ratings
    7.0

    Tealium iQ

    70%
    2 Ratings

    Likelihood to Recommend

    Chartbeat

    If you are looking for a tool that tracks traffic, content performance, author performance, and reader retention with a relatively simple interface and gleaming graphics then this is for you. Trickier things like report generation are made much more seamless now, and except for some friction in the sidebar navigation –– I find it to be a pretty flawless tool that I would recommend to friends or others in the media field. It's just a basic necessity to understand content these days, so Chartbeat is a great tool at that!
    Kaley Roshitsh | TrustRadius Reviewer

    Tealium iQ

    Tealium iQ Tag Management System should be used on websites and apps that have several different tags. Tealium iQ Tag Management System can act very well as a content layer. It is easy to manage different tags and control them centrally. It should not be used if only one Vendor is in use. If many vendors are used for apps, a combination of Tealium iQ Tag Management System and Tealium EventStream should be considered.
    Anonymous | TrustRadius Reviewer

    Pros

    Chartbeat

    • Provides easy at-a-glance look at what people are reading right now
    • Heads-up Display allows you to make sure the homepage is showing the content people want to read
    • Headline testing tool provides fascinating insight into what makes people read a story and improves headline-writing ability
    Anonymous | TrustRadius Reviewer

    Tealium iQ

    • Allows us to stay nimble and focus on limited developer resources to other more critical development tasks.
    • By have the flexibility to add, but also to remove tags easily, you can ensure your site speed doesn't suffer from forgotten tags still on the site.
    Kelly Saux | TrustRadius Reviewer

    Cons

    Chartbeat

    • Source of traffic needs improvement. Search and social make sense, but "internal" and "links" is a grey area. It would be helpful to define those with an organization and provide an information icon so users can easily remember what each of those buckets is tracking.
    • More ways to customize the real-time board. For example, with video content, that's great that I can see a user has started a video, but what is the completion rate, was that only on O&O or can that track Facebook, too?
    • Would like to see demo (age) information included as a way to slice the data so I can see what's working with my older and younger demo.
    Anonymous | TrustRadius Reviewer

    Tealium iQ

    • Really the only thing I can think of is that the js templates for custom containers are hard to find. The casual marketing user would probably never find it unless they researched it. But then again, our marketing department usually isn't changing these. Just one of those things that as a developer, you have to remember how to do or make a note of.
    • This one is minor and based on the perception of certain individuals on our marketing team and didn't apply to me. After the launch of Tealium iQ Tag Management on our site, there was some confusion over a poorly performing third party tag. It was thought (wrongfully) that the Tealium servers were causing the performance problems with data not being sent to said third party. However, this was not the case at all. The Tealium servers were managing and delivering the JavaScript for the tag just fine. It was the final delivery of the data to the third party servers (via a pixel tag) that was causing the issue. So maybe the weakness here was that there was a broader misunderstanding of how Tealium iQ Tag Management actually worked.
    David Gailey | TrustRadius Reviewer

    Pricing Details

    Chartbeat

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Tealium iQ

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Chartbeat

    Chartbeat 10.0
    Based on 5 answers
    I gave Chartbeat a 5 for a renewal rating, because, while it delivers clear and understandable content, Google Analytics also provides many of the same features for free. For a small to medium website, I believe it would be more cost effective to use Google Analytics. A website with a high amount of traffic, however, could merit spending the money on Chartbeat to maximize their potential.
    Anonymous | TrustRadius Reviewer

    Tealium iQ

    Tealium iQ 9.6
    Based on 14 answers
    Tealium continues to impress us with their focus on innovation and continuous improvement. Their support team makes use feel as though we are their one and only client. They exceed our expectations from both a product and people perspective, so we have no reason to look elsewhere!
    Anonymous | TrustRadius Reviewer

    Usability

    Chartbeat

    Chartbeat 8.7
    Based on 45 answers
    It's easy to use and understand, which can't be said for all data-tracking sites that I've used in the past. It's easy for me to navigate and I didn't need to Google anything in order to find what I needed
    Anonymous | TrustRadius Reviewer

    Tealium iQ

    Tealium iQ 8.5
    Based on 9 answers
    Compared to Google Tag Manager, which is designed to be a "DIY" type of product making it very easy to use or at least self-service, Tealium has a little more of a learning curve. However, you also have dedicated support to help you through.
    Anonymous | TrustRadius Reviewer

    Performance

    Chartbeat

    No score
    No answers yet
    No answers on this topic

    Tealium iQ

    Tealium iQ 9.0
    Based on 4 answers
    Great user interface. Easy to use. Very responsive.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Chartbeat

    Chartbeat 8.0
    Based on 11 answers
    I have had limited experience of support for Chartbeat but whenever I have needed help it has been there. Recently there was an issue of seeing different forms of data in real time - app and otherwise effectively, and the issue was being clearly dealt with and communicated back to us.
    Graeme Brown | TrustRadius Reviewer

    Tealium iQ

    Tealium iQ 6.7
    Based on 6 answers
    On the one hand, Tealium iQ Tag Management System offers a well-maintained ticket system in which tickets can be answered in different languages. On the other hand, Tealium offers a large community and an extensive learning system. If consent is given, Tealium iQ Tag Management System can also independently make adjustments to the customer's profiles. The contact persons are always friendly and competent.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Chartbeat

    No score
    No answers yet
    No answers on this topic

    Tealium iQ

    Tealium iQ 7.0
    Based on 2 answers
    Implementation had some bumps in the road and it was new for all of us, but for the most part, it was easier than many other implementations we've done with other technologies.
    Jeremy Myers | TrustRadius Reviewer

    Alternatives Considered

    Chartbeat

    Chartbeat really remains the gold standard in the tracking, measurement and display of realtime engagement metrics. If your site has sufficient audience benefit from immediate changes in content programming, display and design, it's a great tool with a highly refined and intuitive user experience. Plus, it's API allows for broad integration.
    Kurt Gessler | TrustRadius Reviewer

    Tealium iQ

    Tealium is the only tag management system I've personally used, but it's way better than our websites' former tagging systems (autotagging or WebTrends) because it gives us the flexibility to rename key/value pairs so our data is intuitive and easily understandable for an end user.
    Courtney Craig | TrustRadius Reviewer

    Return on Investment

    Chartbeat

    • I do not have access to the financial arrangements in place, but I would view Chartbeat as a key tool for the company with significant advantages over other analytical software.
    • Continued enhancement of the product, for instance picture previewer, would provide additional value to the service.
    Anonymous | TrustRadius Reviewer

    Tealium iQ

    • We haven't recognized all of the benefits yet, since we're still working on implementation, but our last set of tags deployed (Quantcast, Criteo) were quite painful to implement. Once we get our Tealium data layer properly implemented, we're looking forward to the day where we can deploy a new tag for a display vendor with a few clicks.
    • Just having a paid option is a nice improvement over Google's free product, which means support is non-existent. Our business is at the point where paying for support is preferable to free product.
    Anonymous | TrustRadius Reviewer

    Screenshots

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