What users are saying about
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Top Rated
1257 Ratings

Webex Meetings

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Top Rated
1257 Ratings
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Score 8.2 out of 100
40 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Webex Meetings

Webex Meetings is more focused on organizations and users with needs above the average: HD video and audio, possibility of participating from any device, by desktop, mobile, video conference equipment or browser, share screen, documents or record and edit meetings , among other features, all safely and up to 1000 participants in each meeting. If a more basic collaborative solution is required, the advice is to use another provider.
Leonardo Gonzalez | TrustRadius Reviewer

Highfive, by Dialpad

HighFive is great if you fit their use case, which is basically a Mac or Windows user that wants to conference 2-3 locations together and have a lot of bandwidth. If you don't fit that exactly, HighFive is much less ideal. For example, if you have any Linux users, HighFive won't work at all for them. Also, if you want more capabilities beyond the basics, HighFive doesn't give you much.
Jesse Bye | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
8.1
Highfive, by Dialpad
7.9
High quality audio
Webex Meetings
8.4
Highfive, by Dialpad
8.5
High quality video
Webex Meetings
8.3
Highfive, by Dialpad
8.7
Low bandwidth requirements
Webex Meetings
7.6
Highfive, by Dialpad
6.3
Mobile support
Webex Meetings
8.1
Highfive, by Dialpad
8.0

Screen Sharing

Webex Meetings
8.5
Highfive, by Dialpad
8.5
Desktop sharing
Webex Meetings
8.8
Highfive, by Dialpad
9.0
Whiteboards
Webex Meetings
8.2
Highfive, by Dialpad
8.0

Online Meetings / Events

Webex Meetings
8.4
Highfive, by Dialpad
7.7
Calendar integration
Webex Meetings
8.6
Highfive, by Dialpad
7.4
Meeting initiation
Webex Meetings
8.5
Highfive, by Dialpad
6.7
Integrates with social media
Webex Meetings
7.6
Highfive, by Dialpad
8.0
Record meetings / events
Webex Meetings
8.7
Highfive, by Dialpad
7.7
Slideshows
Webex Meetings
8.6
Highfive, by Dialpad
9.0

Online Events Collaboration

Webex Meetings
8.4
Highfive, by Dialpad
7.5
Live chat
Webex Meetings
8.4
Highfive, by Dialpad
7.6
Audience polling
Webex Meetings
8.5
Highfive, by Dialpad
6.0
Q&A
Webex Meetings
8.4
Highfive, by Dialpad
9.0

Online Events Security

Webex Meetings
8.4
Highfive, by Dialpad
5.9
User authentication
Webex Meetings
8.5
Highfive, by Dialpad
6.0
Participant roles & permissions
Webex Meetings
8.5
Highfive, by Dialpad
6.0
Confidential attendee list
Webex Meetings
8.1
Highfive, by Dialpad
5.6

Pros

Webex Meetings

  • it is very robust and Stable
  • Security is one important strength
  • it is easy to use, and even when shared to arrange meetings with customer that are more familiar in using other Meeting Tools, they find it easy to use and better than the tools they have been using.
  • It is curious how they like the way they could change the Virtual Background and how better it looks than others
Mike Martinez | TrustRadius Reviewer

Highfive, by Dialpad

  • Highfive makes it easy to invite others, both inside and outside the org, to meet and talk.
  • Highfive has great audio quality for small groups.
  • Highfive hardware provides an all-in-one solution without needing to connect a dedicated conferencing computer with attendant mic and camera hardware.
Adam McCracken | TrustRadius Reviewer

Cons

Webex Meetings

  • Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
  • Needs a bigger marketplace similar to Zoom
  • Virtual backgrounds needs improvement and should include motion backgrounds
  • Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
  • Allow fullscreen video of presenter video on secondary monitor
Anonymous | TrustRadius Reviewer

Highfive, by Dialpad

  • Getting Rick-Rolled by your co-workers...
  • Highfive can at times lag, or run slowly if you or one of the participants in the meeting has slow internet.
  • Setting up Highfive correctly can be a bit complicated for those who are tech challenged.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Highfive, by Dialpad

No score
No answers yet
No answers on this topic

Usability

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Highfive, by Dialpad

No score
No answers yet
No answers on this topic

Reliability and Availability

Webex Meetings

Webex Meetings 9.0
Based on 130 answers
Has always been very reliable with only a couple of issues in the past year. Video and audio quality is always very good, however the platform does struggle with many people on video and audio (could also have something to do with computer bandwidth). We had over 50 people on a video call and found the platform to crash repeatedly, however for something like this I would recommend leveraging Webex events
Anonymous | TrustRadius Reviewer

Highfive, by Dialpad

No score
No answers yet
No answers on this topic

Performance

Webex Meetings

Webex Meetings 8.7
Based on 109 answers
Overall performance of loading the application is fast. On occasions, the meeting can take time to load in the browser version. The app usually loads faster both on desktop and mobile. Integration with MS Outlook is available. While I have not noticed [...] reduced performance within Cisco Webex Meetings because of this integration, I have seen delays in MS Outlook when adding the meeting link to calendars
Brijesh Shirodkar | TrustRadius Reviewer

Highfive, by Dialpad

No score
No answers yet
No answers on this topic

Support Rating

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Highfive, by Dialpad

Highfive, by Dialpad 6.6
Based on 10 answers
I've only on a few occasions had to reach out to support at high five and in each case, it was to find out it was a feature that didn't exist and would let me know if it gets added. They never added the feature and never followed up. Not even to check in and see how the issue was.
Jon Walka | TrustRadius Reviewer

In-Person Training

Webex Meetings

Webex Meetings 6.4
Based on 1 answer
It is very good to have an in-person training at times as they can show you in in person how to configure an operating system.
Anonymous | TrustRadius Reviewer

Highfive, by Dialpad

No score
No answers yet
No answers on this topic

Online Training

Webex Meetings

Webex Meetings 7.8
Based on 2 answers
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Anonymous | TrustRadius Reviewer

Highfive, by Dialpad

No score
No answers yet
No answers on this topic

Implementation Rating

Webex Meetings

Webex Meetings 9.0
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Highfive, by Dialpad

No score
No answers yet
No answers on this topic

Alternatives Considered

Webex Meetings

I find Cisco Webex Meetings to be the easiest to use from the following standpoints:- Google Hangouts can have firewall issues for my customers; Cisco Webex Meetings doesn't- Our company finds it hard at times to take presenter rights in Teams, and we often need to present- Skype can be difficult to log into; Cisco Webex Meetings isn't- Some of my accounts weren't allowed by their internal IT teams to use Zoom when Zoom had security issues; Cisco Webex Meetings was always considered an acceptable option
Anonymous | TrustRadius Reviewer

Highfive, by Dialpad

Highfive has thus far proved to be a better system for having video conferencing. Don't get me wrong, I like Zoom, but Highfive is cleaner and easier to use. Video recording is a game changer with Highfive and I'm so glad they added it! I use Highfive just about everyday, while I find myself using Zoom less and less.
Taylor Hansen | TrustRadius Reviewer

Scalability

Webex Meetings

Webex Meetings 8.9
Based on 110 answers
  • Pay as you grow [the] solution. Only add license[s] when more user need it
  • License include[s] Cisco Webex Meetings and Webex Teams. Can be shared for entire departments and sites as needed
  • Using cloud storage, so meeting and presentation can be store on cloud. No need to provide on-premise server
  • For remote/branch user they can seamlessly join meeting from their endpoint device
  • License assignment is very simple using cloud console
Budi Ezeddin | TrustRadius Reviewer

Highfive, by Dialpad

No score
No answers yet
No answers on this topic

Return on Investment

Webex Meetings

  • Webex Meetings has made it a seamless experience with meeting with customers during the pandemic.
  • Some customers are moving away from Webex Meetings to MS Teams due to costs which need to be reduced to compete.
  • Having face to face meetings via Webex Meetings has reduced travel costs when an in-person meeting is not necessary.
(Brian) Keith Klevenski | TrustRadius Reviewer

Highfive, by Dialpad

  • It's been great to have one universal platform for every employee to use to call in, even while Slack and Google Hangouts are options.
  • We can't rely on HighFive because of the poor quality, and since it's our default platform, it can be delay meetings with poor quality or cofusion as to which platform is best to use.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Free$0.001
Starter$13.501
Plus$17.951
Business$26.951
  1. per month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Highfive, by Dialpad

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Highfive, by Dialpad Editions & Modules

Edition
Starter (minimum 10 users)$9.991
Advanced$13.991
Premier$16.991
Video Conferencing - Select$1,1882
Video Conferencing - Plus$1,7882
Video Conferencing - Premium$4,1882
  1. per user/per month
  2. per room
Additional Pricing Details
Affordability that allows you to enable all of your employees and meeting rooms with video conferencing. Highfive's web conferencing software starts at $9.99 per user/month. Plus, extend your Highfive experience into your meeting rooms with hardware and software meeting room plans. Choose your software plan and mix with any of the meeting room plans.

Rating Summary

Likelihood to Recommend

Webex Meetings
8.5
Highfive, by Dialpad
7.4

Likelihood to Renew

Webex Meetings
7.6
Highfive, by Dialpad

Usability

Webex Meetings
8.9
Highfive, by Dialpad

Reliability and Availability

Webex Meetings
9.0
Highfive, by Dialpad

Performance

Webex Meetings
8.7
Highfive, by Dialpad

Support Rating

Webex Meetings
8.3
Highfive, by Dialpad
6.6

In-Person Training

Webex Meetings
6.4
Highfive, by Dialpad

Online Training

Webex Meetings
7.8
Highfive, by Dialpad

Implementation Rating

Webex Meetings
9.0
Highfive, by Dialpad

Scalability

Webex Meetings
8.9
Highfive, by Dialpad

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