30 Ratings
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Score 9.2 out of 100
83 Ratings
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Score 7.3 out of 100

Attribute Ratings

  • Citrix Endpoint Management is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.1

Citrix Endpoint Management

91%
8 Ratings
7.9

Workspace ONE Unified Endpoint Management (UEM

79%
21 Ratings

Likelihood to Renew

Citrix Endpoint Management

N/A
0 Ratings
7.0

Workspace ONE Unified Endpoint Management (UEM

70%
1 Rating

Usability

10.0

Citrix Endpoint Management

100%
1 Rating
8.0

Workspace ONE Unified Endpoint Management (UEM

80%
1 Rating

Availability

Citrix Endpoint Management

N/A
0 Ratings
5.0

Workspace ONE Unified Endpoint Management (UEM

50%
2 Ratings

Performance

Citrix Endpoint Management

N/A
0 Ratings
5.0

Workspace ONE Unified Endpoint Management (UEM

50%
2 Ratings

Support Rating

9.6

Citrix Endpoint Management

96%
4 Ratings
8.0

Workspace ONE Unified Endpoint Management (UEM

80%
4 Ratings

Implementation Rating

Citrix Endpoint Management

N/A
0 Ratings
7.9

Workspace ONE Unified Endpoint Management (UEM

79%
4 Ratings

Product Scalability

Citrix Endpoint Management

N/A
0 Ratings
10.0

Workspace ONE Unified Endpoint Management (UEM

100%
1 Rating

Likelihood to Recommend

Citrix Endpoint Management

This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
Jerry Robinson | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM

AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company.I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.
Jed Tauber | TrustRadius Reviewer

Pros

Citrix Endpoint Management

  • It has efficient security control system. Easy to use and administer.
  • It is very easy to install, it connects well with with other apps.
  • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
  • It connects very well with other apps.
Prathamesh Muzumdar | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM

  • Enterprise application management - basically we can deploy the application under app catalog and end users can access these applications through their mobile devices after enrollment.
  • Content locker feature is one of the best features which I came across and it is widely used by any organization in order to manage all organization level content in it. It has many more features which we can explore and manage policies accordingly.
  • Admin Console, reporting services, accessing the public app through enterprise store, compliance policies, remote device wipe, passcode management these are major features which we can focus on and explore accordingly
  • Separate Inbox, contacts and calendar application for different OS. Boxer is their new application launch for emails on the device.
Abhijeet Pawar | TrustRadius Reviewer

Cons

Citrix Endpoint Management

  • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
  • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
  • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
David Reese | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM

  • The MDM space is moving fast and growth is challenging for growing technology companies. Airwatch is no different in some of their support challenges. However investing in a TAM has proven to be well worth the investment. Having a point person to facilitate through support has been critical to our successful implementation of Airwatch in our environment.
Ken Austin | TrustRadius Reviewer

Pricing Details

Citrix Endpoint Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Citrix Endpoint Management Editions & Modules

Additional Pricing Details

Workspace ONE Unified Endpoint Management (UEM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$6 per device/per month

Workspace ONE Unified Endpoint Management (UEM Editions & Modules

Edition
Standard3.781
Advanced$61
Enterprise$101
Enterprise for VDI$201
  1. per device/per month
Additional Pricing Details

Likelihood to Renew

Citrix Endpoint Management

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM

Workspace ONE Unified Endpoint Management (UEM 7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson | TrustRadius Reviewer

Usability

Citrix Endpoint Management

Citrix Endpoint Management 10.0
Based on 1 answer
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
Jamaal Dickerson | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM

Workspace ONE Unified Endpoint Management (UEM 8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson | TrustRadius Reviewer

Reliability and Availability

Citrix Endpoint Management

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM

Workspace ONE Unified Endpoint Management (UEM 5.0
Based on 2 answers
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader | TrustRadius Reviewer

Performance

Citrix Endpoint Management

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM

Workspace ONE Unified Endpoint Management (UEM 5.0
Based on 2 answers
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader | TrustRadius Reviewer

Support Rating

Citrix Endpoint Management

Citrix Endpoint Management 9.6
Based on 4 answers
Citrix has great support and in case of problems, the technicians respond in a timely manner and are a great help
Anonymous | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM

Workspace ONE Unified Endpoint Management (UEM 8.0
Based on 4 answers
There is a separate portal for Workspace One + Chat function. The support is fast but sometime you need a little but luck that the right person is supporting your case. Case escalation is not really working.
Anonymous | TrustRadius Reviewer

Implementation Rating

Citrix Endpoint Management

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM

Workspace ONE Unified Endpoint Management (UEM 7.9
Based on 4 answers
AirWatch support was included and helped with every step of the implementation. They have their "university" with helpful documents and phone support 24x7.
Traci Centofanti | TrustRadius Reviewer

Alternatives Considered

Citrix Endpoint Management

With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
Jossue Reyes | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM

AirWatch allows for more functionality and better management. The GUI is intuitive and easy to manage. Very simple to enroll a device once the user is created. AirWatch allowed us to create group administrators. This is a nice function that the others don't seem to have. We can create an administrator for different groups. This way they don't have full admin access over everybody, just the people that they supervise.The features are easy to access and it took very little time to enroll our company devices. All the competition seems to be missing one or two features whereas AirWatch has all of the ones that we need.
Anonymous | TrustRadius Reviewer

Scalability

Citrix Endpoint Management

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM

Workspace ONE Unified Endpoint Management (UEM 10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader | TrustRadius Reviewer

Return on Investment

Citrix Endpoint Management

  • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
  • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
  • Easy access to internal resources - no need for separate vpn, etc...
Anonymous | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM

  • Visibility of all support team, their location, apps installed on devices and security level, which guarantees information is secure.
  • Users don't have the time to be spending their telecom plans on apps that are not accepted for corporate use. So, this plans can be controlled and money saved.
  • Cost happens to be an OpEx one, and even though it is not visible in ROI, when you calculate how much money represents data leak, information lost, users not arriving to attend customers, and more. The cost is giving you a return on customer satisfaction and continuity.
Alejandra Paola Fernandez Castro | TrustRadius Reviewer

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