What users are saying about
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Top Rated
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Score 8 out of 100

Slack

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Score 8.9 out of 100

Likelihood to Recommend

Communifire by Axero Solutions

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Wade Dixon | TrustRadius Reviewer

Slack

When there's a team that spans time zones and continents, Slack is the perfect tool for communication & collaboration. It houses a workplace directory, so any employee can be searched for by name. Sending a direct message to any individual in the company is as simple as finding their name, then typing a message & hitting send! Essentially, it's a hub for all communication -- individual, team, and company-wide announcements can be quickly & easily disseminated using Slack.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Communifire by Axero Solutions
Slack
7.9
Task Management
Communifire by Axero Solutions
Slack
7.8
Gantt Charts
Communifire by Axero Solutions
Slack
7.1
Scheduling
Communifire by Axero Solutions
Slack
7.8
Workflow Automation
Communifire by Axero Solutions
Slack
7.7
Mobile Access
Communifire by Axero Solutions
Slack
9.0
Search
Communifire by Axero Solutions
Slack
8.3
Visual planning tools
Communifire by Axero Solutions
Slack
7.8

Communication

Communifire by Axero Solutions
Slack
8.7
Chat
Communifire by Axero Solutions
Slack
9.7
Notifications
Communifire by Axero Solutions
Slack
9.0
Discussions
Communifire by Axero Solutions
Slack
9.1
Surveys
Communifire by Axero Solutions
Slack
7.9
Internal knowledgebase
Communifire by Axero Solutions
Slack
8.1
Integrates with GoToMeeting
Communifire by Axero Solutions
Slack
8.4
Integrates with Gmail and Google Hangouts
Communifire by Axero Solutions
Slack
8.7
Integrates with Outlook
Communifire by Axero Solutions
Slack
8.3

File Sharing & Management

Communifire by Axero Solutions
Slack
8.1
Versioning
Communifire by Axero Solutions
Slack
7.4
Video files
Communifire by Axero Solutions
Slack
8.3
Audio files
Communifire by Axero Solutions
Slack
8.2
Document collaboration
Communifire by Axero Solutions
Slack
7.8
Access control
Communifire by Axero Solutions
Slack
8.2
Advanced security features
Communifire by Axero Solutions
Slack
7.5
Integrates with Google Drive
Communifire by Axero Solutions
Slack
8.7
Device sync
Communifire by Axero Solutions
Slack
8.5

Pros

Communifire by Axero Solutions

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Anonymous | TrustRadius Reviewer

Slack

  • Slack is a solid chat tool that works across a variety of platforms, with a very low barrier for entry: new users can be invited via email, and can use web-based, desktop, or mobile versions of the application.
  • Slack has really captured the zeitgeist of digital culture, including strong support for customizing look and feel (including custom emojis), and a plethora of integrations with popular web-based tools, including Pivotal Tracker and GitHub on the productive side, and Giphy.com on the fun side.
  • Slack continues to refine and improve their product, with new features being rolled out just about every month.
  • Slack offers a great value in their free version of the app, with most of the tool's functionality available for no cost.
Benjamin Plotkin | TrustRadius Reviewer

Cons

Communifire by Axero Solutions

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Col Fink | TrustRadius Reviewer

Slack

  • The sorting of channels - it's a bit confusing, could be better sorted, it would make it easier to search and make it more agile.
  • Search - It could also improve, it is not bad, but in some cases (rare) it is difficult to find the term that you want.
  • Heavy performance in other operating systems - At least in Linux, Slack seems to do a little more machine performance than when it is used on a computer running Windows.
Marcio Vizoli | TrustRadius Reviewer

Likelihood to Renew

Communifire by Axero Solutions

Communifire by Axero Solutions 9.1
Based on 2 answers
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Chuck Vigeant | TrustRadius Reviewer

Slack

Slack 9.6
Based on 11 answers
We've been thoroughly impressed and hence will renew the application for sure as it's meeting and at times exceeding our exceptions in getting things done. A surely shot application that is recommended for a startup, a small company and also very large enterprise and also for multiple open source projects.
Given the points stated, it's a renew for us.
Harshit Bhattaram | TrustRadius Reviewer

Usability

Communifire by Axero Solutions

Communifire by Axero Solutions 8.2
Based on 1 answer
This rating has a caveat - there is always room for improvement, and this team gets it.You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research.Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want.The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Chuck Vigeant | TrustRadius Reviewer

Slack

Slack 9.0
Based on 26 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Reliability and Availability

Communifire by Axero Solutions

Communifire by Axero Solutions 9.1
Based on 2 answers
Never any problems. Quite impressed
Chuck Vigeant | TrustRadius Reviewer

Slack

No score
No answers yet
No answers on this topic

Performance

Communifire by Axero Solutions

Communifire by Axero Solutions 9.1
Based on 2 answers
Works in real time.
Chuck Vigeant | TrustRadius Reviewer

Slack

No score
No answers yet
No answers on this topic

Support Rating

Communifire by Axero Solutions

Communifire by Axero Solutions 9.0
Based on 4 answers
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Anonymous | TrustRadius Reviewer

Slack

Slack 8.4
Based on 75 answers
  • Slack's help page offers almost everything you need to know about using Slack.
  • It provides options like getting started, using Slack, profiles, preferences, administration and customization of workspace, and roles and rights of the users, a tutorial for the integration of tools into your Slack workspace.
  • Slack also gives an option to contact them where we can report bugs or ask questions by attaching a file and sending a query.
  • The customer support is quite good, whether you are a free user or paid customer, the responses from the support team are very quick and, of course, you get added attention if you are a paying customer.
Amod Shinde | TrustRadius Reviewer

Implementation Rating

Communifire by Axero Solutions

Communifire by Axero Solutions 9.1
Based on 4 answers
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Rebecca Verhoeff | TrustRadius Reviewer

Slack

Slack 10.0
Based on 3 answers
No answer on this topic is available.

Alternatives Considered

Communifire by Axero Solutions

We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Teresa Miller | TrustRadius Reviewer

Slack

Atlassian actually ended up shutting down HipChat and partnering with Slack, but these are areas in which I think Slack outperformed HipChat:
  • Better UX
  • Ability to edit messages once they've been sent
  • More functionalities and integrations with different tools
  • Ability to share channels with other organizations
  • Better mobile app
  • Dark mode
Raúl Galera Domínguez | TrustRadius Reviewer

Return on Investment

Communifire by Axero Solutions

  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
Art Aughey, FDN | TrustRadius Reviewer

Slack

  • I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work
  • Having an easy to use tool like this speeds up on boarding, as new team members can easily learn. They also will have access to all existing resources within the tool
  • We have been able to customize communication groups to include those appropriate, eliminating unnecessary noise regarding areas not relevant to particular team members.
Amy Sternin | TrustRadius Reviewer

Pricing Details

Communifire by Axero Solutions

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Communifire by Axero Solutions
9.0
Slack
9.0

Likelihood to Renew

Communifire by Axero Solutions
9.1
Slack
9.6

Usability

Communifire by Axero Solutions
8.2
Slack
9.0

Reliability and Availability

Communifire by Axero Solutions
9.1
Slack

Performance

Communifire by Axero Solutions
9.1
Slack

Support Rating

Communifire by Axero Solutions
9.0
Slack
8.4

Implementation Rating

Communifire by Axero Solutions
9.1
Slack
10.0

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