What users are saying about
Top Rated
45 Ratings
Top Rated
174 Ratings
Top Rated
45 Ratings
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Score 7.4 out of 100
Top Rated
174 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller | TrustRadius Reviewer

SAP Business One

In our case, SAP worked great for handling our unique business needs. We were able to construct, deconstruct, and reassemble our products to meet consumer demand. SAP is great for companies that are looking for a centralized place to store their data, and provide reliable, audit-able, transaction data. For a small business with a simple selling structure, or with no inventory, SAP may offer too much for them to fully utilize it.
Jose Arreola | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Coupa
SAP Business One
8.4
Pay calculation
Coupa
SAP Business One
8.5
Benefit plan administration
Coupa
SAP Business One
8.2
Direct deposit files
Coupa
SAP Business One
8.1
Salary revision and increment management
Coupa
SAP Business One
9.0
Reimbursement management
Coupa
SAP Business One
8.5

Customization

Coupa
SAP Business One
8.1
API for custom integration
Coupa
SAP Business One
7.9
Plug-ins
Coupa
SAP Business One
8.2

Security

Coupa
SAP Business One
8.3
Single sign-on capability
Coupa
SAP Business One
8.5
Role-based user permissions
Coupa
SAP Business One
8.0

Reporting & Analytics

Coupa
SAP Business One
8.0
Dashboards
Coupa
SAP Business One
7.8
Standard reports
Coupa
SAP Business One
7.7
Custom reports
Coupa
SAP Business One
8.5

General Ledger and Configurable Accounting

Coupa
SAP Business One
6.2
Accounts payable
Coupa
SAP Business One
8.4
Accounts receivable
Coupa
SAP Business One
8.5
Global Financial Support
Coupa
SAP Business One
7.8
Primary and Secondary Ledgers
Coupa
SAP Business One
7.5
Intercompany Accounting
Coupa
SAP Business One
7.8
Localizations
Coupa
SAP Business One
8.0
Journals and Reconciliations
Coupa
SAP Business One
7.9
Enterprise Accounting
Coupa
SAP Business One
8.4
Configurable Accounting
Coupa
SAP Business One
7.6
Centralized Rules Framework
Coupa
SAP Business One
7.9
Standardized Processes
Coupa
SAP Business One
8.7

Inventory Management

Coupa
SAP Business One
8.1
Inventory tracking
Coupa
SAP Business One
8.4
Automatic reordering
Coupa
SAP Business One
7.9
Location management
Coupa
SAP Business One
8.2
Manufacturing module
Coupa
SAP Business One
7.7

Order Management

Coupa
SAP Business One
8.1
Pricing
Coupa
SAP Business One
8.3
Order entry
Coupa
SAP Business One
8.4
Credit card processing
Coupa
SAP Business One
8.1
Cost of goods sold
Coupa
SAP Business One
8.1
Order Orchestration
Coupa
SAP Business One
7.7
End-to-end order visibility
Coupa
SAP Business One
8.4
Order exception Resolution
Coupa
SAP Business One
7.7

Subledger and Financial Process

Coupa
SAP Business One
7.8
Automated Invoice Processing
Coupa
SAP Business One
7.5
Shared Services Payments
Coupa
SAP Business One
7.5
Billings Management
Coupa
SAP Business One
7.5
Customer Receipt Applications
Coupa
SAP Business One
8.0
Customer Collections
Coupa
SAP Business One
7.6
Revenue Recognition
Coupa
SAP Business One
7.8
Cash Management
Coupa
SAP Business One
7.9
Asset Management
Coupa
SAP Business One
8.4
Travel & Expense Management
Coupa
SAP Business One
7.6
Budgetary Control & Encumbrance Accounting
Coupa
SAP Business One
7.7
Period Close
Coupa
SAP Business One
8.4
Transactions Tax
Coupa
SAP Business One
8.3
Subledger Reconciliations
Coupa
SAP Business One
7.4
3rd Party Accounting Systems
Coupa
SAP Business One
7.4

Project Financial Management

Coupa
SAP Business One
8.3
Budgeting and Forecasting
Coupa
SAP Business One
8.5
Project Costing
Coupa
SAP Business One
8.4
Cost Capture
Coupa
SAP Business One
8.5
Capital Project Management
Coupa
SAP Business One
7.9
Customer Invoicing
Coupa
SAP Business One
8.7
Customer Contract Compliance
Coupa
SAP Business One
7.9
Project Revenue Recognition
Coupa
SAP Business One
8.5
Project Financial Performance Analysis
Coupa
SAP Business One
7.8
Project Financials Dashboard
Coupa
SAP Business One
8.1
Real-time Financial Reporting
Coupa
SAP Business One
8.3
Embedded Business Intelligence
Coupa
SAP Business One
8.7
Project Planning Collaboration
Coupa
SAP Business One
8.4

Project Execution Management

Coupa
SAP Business One
7.3
Project Planning and Scheduling
Coupa
SAP Business One
7.4
Project Manager Dashboard
Coupa
SAP Business One
7.7
Resource Manager Dashboard
Coupa
SAP Business One
7.8
Task Insight for Project Managers
Coupa
SAP Business One
7.2
Project Manager Mobile Functionality
Coupa
SAP Business One
6.4
Team Member Task Collaboration
Coupa
SAP Business One
7.3
Team Member Mobile Functionality
Coupa
SAP Business One
7.4
Project Candidate Search
Coupa
SAP Business One
6.6
Project Candidate Comparison and Analysis
Coupa
SAP Business One
7.2
Defineable Resource Pools
Coupa
SAP Business One
6.4
Defineable Resource Pools
Coupa
SAP Business One
7.1
Talent Profiles
Coupa
SAP Business One
8.5
Real-Time Project Reporting
Coupa
SAP Business One
7.5
Absence Management
Coupa
SAP Business One
8.1
Product Lifecycle Management
Coupa
SAP Business One
7.6

Grants Management

Coupa
SAP Business One
7.8
Award Lifecycle Management
Coupa
SAP Business One
7.9
Spending Control
Coupa
SAP Business One
7.8
Indirect Cost Management
Coupa
SAP Business One
6.9
Billing
Coupa
SAP Business One
8.5

Procurement

Coupa
SAP Business One
7.4
Sourcing Team Collaboration
Coupa
SAP Business One
7.7
Sourcing Analysis
Coupa
SAP Business One
7.5
Bids Analyzed and Compared
Coupa
SAP Business One
7.3
Catalog Shopping E-Commerce for Employees
Coupa
SAP Business One
7.7
Contract Authoring
Coupa
SAP Business One
6.9
Contract Compliance Management
Coupa
SAP Business One
7.3
Contract History
Coupa
SAP Business One
7.7
Contract Renewal Automation
Coupa
SAP Business One
6.6
Contract Repository
Coupa
SAP Business One
7.0
Contract Standardization and Enforcement
Coupa
SAP Business One
6.8
Electronic Signatures
Coupa
SAP Business One
7.1
Invoice Automated Matching
Coupa
SAP Business One
7.3
Purchasing Risk and Compliance Management
Coupa
SAP Business One
7.1
Requisitions-to-Purchase Orders Integrated
Coupa
SAP Business One
7.7
Spend Compliance Management
Coupa
SAP Business One
7.5
Supplier Assessment
Coupa
SAP Business One
7.8
Supplier Communication and Collaboration
Coupa
SAP Business One
7.5
Supplier Management
Coupa
SAP Business One
7.9
Supplier Portal
Coupa
SAP Business One
7.5

Risk Management

Coupa
SAP Business One
6.5
Risk Repository
Coupa
SAP Business One
6.7
Control Management
Coupa
SAP Business One
7.2
Control Mapping
Coupa
SAP Business One
7.5
Control Efficiency Assessments
Coupa
SAP Business One
6.2
Automated Control Assessments
Coupa
SAP Business One
7.0
Assessment Capture
Coupa
SAP Business One
6.7
Issue Detection
Coupa
SAP Business One
5.6
Automatic Notification
Coupa
SAP Business One
5.6
Remediation and Certification
Coupa
SAP Business One
6.0

Logistics

Coupa
SAP Business One
8.0
Transportation Planning and Optimization
Coupa
SAP Business One
7.8
Transportation Sourcing Management
Coupa
SAP Business One
7.6
Transportation Process Integration
Coupa
SAP Business One
7.6
Transportation Execution Management
Coupa
SAP Business One
8.1
Freight Payment Automation
Coupa
SAP Business One
7.6
Trade Management
Coupa
SAP Business One
8.1
Trade Regulatory Compliance Management
Coupa
SAP Business One
7.6
Customs Entry Management
Coupa
SAP Business One
8.1
Customs Document Management
Coupa
SAP Business One
8.1
Customs Document Collaboration
Coupa
SAP Business One
7.6
Fulfillment Management
Coupa
SAP Business One
8.0
Inventory Visibility
Coupa
SAP Business One
8.6
Warehouse Workforce Management
Coupa
SAP Business One
8.4

Manufacturing

Coupa
SAP Business One
7.9
Production Process Design
Coupa
SAP Business One
7.6
Supply Chain Business Flows
Coupa
SAP Business One
8.0
Production Management
Coupa
SAP Business One
8.1
Contracted Manufacturing Management
Coupa
SAP Business One
8.0
Configuration Management
Coupa
SAP Business One
7.7
Work Definition
Coupa
SAP Business One
8.2
Work Execution
Coupa
SAP Business One
7.9
Advanced Fulfillment
Coupa
SAP Business One
8.0
Manufacturing Costs
Coupa
SAP Business One
7.8

Supply Chain

Coupa
SAP Business One
7.8
Forecasting
Coupa
SAP Business One
8.0
Inventory Planning
Coupa
SAP Business One
8.1
Multi-tier Supply Chain Planning
Coupa
SAP Business One
7.4
Performance Monitoring
Coupa
SAP Business One
7.6

Product Lifecycle Management

Coupa
SAP Business One
7.2
Ideation Management
Coupa
SAP Business One
7.5
Requirements Management
Coupa
SAP Business One
7.2
Proposal Management
Coupa
SAP Business One
7.5
Innovation Portfolio Management
Coupa
SAP Business One
8.2
Product Master Data Management
Coupa
SAP Business One
7.7
Vendor Portal
Coupa
SAP Business One
5.5
Project Portfolio Management
Coupa
SAP Business One
7.1

Pros

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

SAP Business One

  • It allows making a real follow-up of the state of the company, without the need to wait for periodic reports. This provides a corrective tool for situations that deviate from the standard.
  • It prevents the business areas from working separately so the information is not duplicated and is managed effectively by all involved. thus avoiding conflicts and optimizing resources.
  • It allows the proper management of the client portfolio, accurately projecting the inputs and outputs of resources, products, orders, and invoices. Therefore, the inventory and cash flow are properly managed.
  • By correctly managing cash inflows and customer requirements, a real plan of goals can be established that is adjusted to the company's capabilities.
  • It is a standardized program in its use, with a parent company with decades in the market and renowned, which provides adequate user support to the tool.
Ronald Socorro | TrustRadius Reviewer

Cons

Coupa

  • Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
  • We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Paul Wetterholm | TrustRadius Reviewer

SAP Business One

  • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
  • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
  • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
John SCOTT Livingston | TrustRadius Reviewer

Likelihood to Renew

Coupa

No score
No answers yet
No answers on this topic

SAP Business One

SAP Business One 8.0
Based on 8 answers
I cannot run my business without SAP Business One in place. I only consult on on product and that is SAP Business One. Business volume goes to zero if I don't use SAP Business One. It is the best product on the market - head and shoulders above other ERP packages I have looked at or implemented in the past.
Dr. Don Maes | TrustRadius Reviewer

Usability

Coupa

No score
No answers yet
No answers on this topic

SAP Business One

SAP Business One 8.2
Based on 6 answers
SAP Business One is one of the best ERPs for a medium or small business
in the market today. It has a wide variety of modules and it is really
easy to use and set up. You can trace every transaction and know what
user performs it, at what time, and in which date, for all your audit
needs. When comparing SAP to its competition, SAP provides the best
overall solution for the price you are paying. If your business grows,
you'll always have the possibility to upgrade to a much complete version
from the same manufacturer.
Guillermo Villamizar | TrustRadius Reviewer

Reliability and Availability

Coupa

No score
No answers yet
No answers on this topic

SAP Business One

SAP Business One 9.0
Based on 3 answers
The SAP Business One software is up and running every time
you need it as it was planned. In more than 6 years that we have been
using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
Guillermo Villamizar | TrustRadius Reviewer

Performance

Coupa

No score
No answers yet
No answers on this topic

SAP Business One

SAP Business One 8.0
Based on 1 answer
SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
Guillermo Villamizar | TrustRadius Reviewer

Support Rating

Coupa

No score
No answers yet
No answers on this topic

SAP Business One

SAP Business One 8.6
Based on 6 answers
It is a tool developed by a parent company with extensive experience in the sector, has specialists in each area, as well as a long career. It guarantees the technical quality based on the practice of years of attention to the user requirements, which makes them very competitive in this aspect.
Ronald Socorro | TrustRadius Reviewer

In-Person Training

Coupa

No score
No answers yet
No answers on this topic

SAP Business One

SAP Business One 7.7
Based on 2 answers
The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
Guillermo Villamizar | TrustRadius Reviewer

Online Training

Coupa

No score
No answers yet
No answers on this topic

SAP Business One

SAP Business One 4.5
Based on 2 answers
Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
Robert Markley, Jr. | TrustRadius Reviewer

Implementation Rating

Coupa

No score
No answers yet
No answers on this topic

SAP Business One

SAP Business One 7.5
Based on 24 answers
During the implementation process, we had some ideas on how to proceed in the best way and optimize time, since we had a relatively short time to carry out all operations. We made use of the SAP Business One copy tools to export data and import without having much damage.
Diego de Oliveira Lopes Pacheco | TrustRadius Reviewer

Alternatives Considered

Coupa

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Robyn Mankoski | TrustRadius Reviewer

SAP Business One

SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
Anonymous | TrustRadius Reviewer

Scalability

Coupa

No score
No answers yet
No answers on this topic

SAP Business One

SAP Business One 9.0
Based on 2 answers
For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
Dr. Don Maes | TrustRadius Reviewer

Return on Investment

Coupa

  • The easy internal process to find. Given this is the same for all teams, I'd guess there is a positive impact from our Finance Team as they only have one tool they have to manage, pull reporting from, etc.
  • Frustrating process, as mentioned at times this can be a frustrating tool to use, which I think causes a lot of employees (who are not on the Finance Team) to direct undue frustration towards the Finance Team, creating avoidable tensions.
Rachel Friedlander-Holm | TrustRadius Reviewer

SAP Business One

  • Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
  • Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
  • We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
John Bird | TrustRadius Reviewer

Pricing Details

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Business One

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Coupa
7.2
SAP Business One
8.5

Likelihood to Renew

Coupa
SAP Business One
8.0

Usability

Coupa
SAP Business One
8.2

Reliability and Availability

Coupa
SAP Business One
9.0

Performance

Coupa
SAP Business One
8.0

Support Rating

Coupa
SAP Business One
8.6

In-Person Training

Coupa
SAP Business One
7.7

Online Training

Coupa
SAP Business One
4.5

Implementation Rating

Coupa
SAP Business One
7.5

Scalability

Coupa
SAP Business One
9.0

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