CrowdCompass is an event management software system offered by Cvent.
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Cvent Event Management
Score 8.0 out of 10
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Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…
We currently use Cvent Event Management and it works well to use them together or integrate them. I prefer not to use social tables, another Cvent program, because it is often times much more simplified if creating on your own. I think CrowdCompass is a great mix of …
We did not look to other mobile applications when purchasing CrowdCompass as we were also purchasing Cvent registration. We liked that the two products integrated which meant we only needed to upload data once.
We currently use both. Both products are similar in the way we need to use them. The reason for using both is for the two different registration platforms they each are connected with.
I have only used CrowdCompass for apps so I don't have much to say on other companies. We did look at DoubleDutch last year but decided to stay with CrowdCompass. And then they bought DoubleDutch so ultimately it was a good decision. There were some good features in DD that …
Verified User
Professional
Chose CrowdCompass
We haven't used any other product like CrowdCompass.
DoubleDutch definitely had a more robust social platform. Allowing us to see who liked posts on the activity feed and easier sharing externally. However, CrowdCompass excels in overall look/feel and ability to customize details. The appointment feature has also been critical …
We primarily utilize Crowd Compass due to Cvent integration. We are a robust user of Cvent, which makes Crowd Compass very easy to build out and have all the registration information for attendees.
CrowdCompass is easy to use as it integrates seamlessly with Cvent, which provides a one-stop-shop from site selection to registration, and now to also have the app component onsite. I have found that it is much easier to use than other similar products, and is great that it …
Verified User
Account Manager
Chose CrowdCompass
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Verified User
Employee
Chose CrowdCompass
CrowdCompass works together with them in a seamless fashion.
The ability to integrate with CventFlex registration was amazing compared to the lack of that functionality with EventMobi. The product was intuitive for our attendees and looked sleek and professional. It was great to have the polling functionality within the app and have …
Verified User
Team Lead
Chose CrowdCompass
Crowdcompass is a pretty solid tool. The integration with Cvent does not require any technical resources, it is literally clicking a few buttons which is a must for us. It has really helped to cut down on the build time by not having to re-create all of the content—really …
Crowdcompass integrates with Cvent, our event management platform. It is fairly easy and automatic. We chose it simply for this reason, but have been very satisfied with it. The other apps just don’t have the user-friendly administration as well the user-friendly attendee …
Verified User
Administrator
Chose CrowdCompass
I have been with my organization for four years, and we have only used CrowdCompass since I have been here.
Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed …
We have only ever used Crowdcompass because we've been an avid user of Cvent Registration Management. We've never had to look into other products similar to Crowdcompass because it meets all of our needs and integrates smoothly with our Cvent solutions, making it easy to use …
No contest and not apples to apples. However, Cvent is much more expensive. I am aware of other solutions that seem to be making a splash, but I have yet to research them and compare them to Cvent. Cvent truly is the "Cadillac" of event management software. If budget is not an …
Manager, Meetings, Association Management, and Groups
Chose Cvent Event Management
I like how this integrates with the Cvent Registration setup for each event. It allows you to push most of the content from your website, workshop descriptions, speakers bios, schedule, etc over to the app so that you do not have to build these sections of the app, only make …
We have not used many other event products. We used Attend and iModules before Cvent and those sites were not nearly as robust, comprehensive, or engaging. There is not another event management platform out there that also gives you interactive floorplans. I wish that was more …
The product was not as feature rich as Cvent. We decided to stay with cvent because their product is tested, full of features we like, and constantly upgrading when users make requests.
We had RegOnline before it was acquired by Cvent and it had so many less features. You could really only do registration with it and there was limited opportunity to customize the registration. It was difficult to set up and not user friendly. Once we made the switch our team …
Cvent is quickly buying up a lot of event technology companies from registration to mobile apps. Other platforms will work at a cheaper price, but Cvent is the most versatile and has the most options.
Prior to using Cvent,my company would build out their registration websites and system all from within - we took an internal approach, a solution which was not very efficient. We have never used another system outside of the Cvent family but are aware of other companies and …
Verified User
Team Lead
Chose Cvent Event Management
We used to use Certain which was awful. We had a very hard time launching it beyond a concentrated group of users who were in the tool all of the time. Even then, we had major issues. Cvent offers a much more streamlined approach wherein a lot of cases, they provide the 'best …
The same thing I’ve been saying: Cvent is customizable in a way the others are not. It’s scalable and can bare our brand. I think, more importantly, they’re always innovating and their innovation makes us look modern and top of our game to our attendees. At Cvent, we feel like …
We were mandated to start using Cvent. We like the customizing aspect of the product.
Verified User
Manager
Chose Cvent Event Management
We have always used Cvent Event Management and it has always been a great experience for us so we have not explored other options. Cvent has a great support team and our account managers are very helpful. Cvent offers so many resources to learn more about enhancements and how …
I have not used other event management software in the past, but from reviews and feedback of others, we know that the Cvent platform is best in class. It is worth the investment to have a robust platform that is easy to customize and manage so that attendees have a great …
Eventbrite is pretty similar to Cvent in what it does, but Eventbrite is more of a cookie cutter approach (which isn't necessarily a bad thing) that makes things really easy, but lacks some features.
CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.
Cvent Event Management has streamlined our processes, allowing a small staff to manage our events effortlessly. From event set-up through feedback, the software integrates all elements, reducing duplication of effort. Our contact database tracks our membership, allowing us to charge the appropriate registration cost and send event emails based on registration type. Using the Attendee Hub App, we have eliminated the paper program and communicate instantaneously with our attendees. Printing the badges onsite has allowed us to keep registration open longer and gain more attendees.
Provides attendees with their personalized schedules at their fingertips.
Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
Allowing more in depth paths for registration questions (i.e. drill-down questions as needed)
Hotel widget does not model in a user-friendly way, allowing for customer confusion and cumbersome work-arounds
Flex Email customization widgets need to integrate into the emails more smoothly and be able to customize to have the same look, feel, font of the written text. At this time it does not allow for the same level of customization.
We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events. Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
Overall, Cvent Event Management is a highly usable platform, with a user-friendly interface and a wide range of features and tools to help plan, promote, and manage events. The platform is designed to be intuitive, allowing users to easily navigate and access the various features and functionalities. One of the key benefits of Cvent Event Management's usability is its high level of customization. The platform offers a range of customization options, allowing users to tailor the platform to their specific needs and branding. This can include custom registration forms, event websites, email communications, and more. Additionally, Cvent Event Management provides robust data analytics and reporting, enabling users to gain insights into attendee behavior, event performance, and ROI. The platform also offers real-time reporting, which can be particularly useful during an event, allowing organizers to monitor attendance and event progress. While there may be a learning curve for some of the more advanced features, overall, the platform is highly usable and intuitive and we have had positive experiences with the platform's usability, citing its ease of use, customization options, and comprehensive feature set as key benefits.
Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
Eventbrite is not able to handle the complex registration forms that Cvent can. It does not collect as much information, cannot produce the save level of reports, and does not allow for multi-leveled and/or multiple registration types within one form. Being able to offer, and compare, those is vital to determining our ROI and event planning efforts. Additionally, Eventbrite does not provide as many customizable options or branding opportunities.