What users are saying about
12 Ratings
Top Rated
742 Ratings
12 Ratings
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Score 7.6 out of 100
Top Rated
742 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Culture Amp

Great partner for administering our annual engagement survey. You can set up automated reminders for users who have not filled out the survey over a period of time. They also offer a lot of benchmark data and resources to really understand what your organization's results mean and how to go about picking the most critical pieces of information that need attention and can have the greatest impact on the organization. If you choose not to use their survey templates or add your own questions to a survey, you may not be able to get any external benchmark data, as it all depends on how relevant your own questions are to the questions used by others in their shared templates.
Anonymous | TrustRadius Reviewer

SurveyMonkey

SurveyMonkey is great for when you need feedback from a large audience (our company is about 30 people) and you want feedback in a simple, quick, and easy way. It's very easy to use (you don't need to be super tech-savvy to understand how to use it) and you get answers immediately. We wouldn't use SurveyMonkey for something that requires more in-depth answers or when we want our employees' answers to remain confidential.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Culture Amp
SurveyMonkey
8.0
Survey templates
Culture Amp
SurveyMonkey
8.6
Themes
Culture Amp
SurveyMonkey
8.2
Custom logo/branding
Culture Amp
SurveyMonkey
7.2

Survey Content

Culture Amp
SurveyMonkey
8.6
Changes to live survey
Culture Amp
SurveyMonkey
8.9
Question design help
Culture Amp
SurveyMonkey
8.0
Multiple question types
Culture Amp
SurveyMonkey
8.9

Survey Logic

Culture Amp
SurveyMonkey
8.2
Survey logic flexibility
Culture Amp
SurveyMonkey
8.2

Survey Reporting & Analytics

Culture Amp
SurveyMonkey
8.4
Response tracking
Culture Amp
SurveyMonkey
9.1
Data export
Culture Amp
SurveyMonkey
8.9
Standard reports
Culture Amp
SurveyMonkey
8.2
Custom reports
Culture Amp
SurveyMonkey
7.8
Analytics
Culture Amp
SurveyMonkey
8.2

Survey Administration & Security

Culture Amp
SurveyMonkey
8.5
Access controls
Culture Amp
SurveyMonkey
8.6
Compliance
Culture Amp
SurveyMonkey
8.5

Survey Distribution

Culture Amp
SurveyMonkey
8.3
Vendor-offered crowdsourcing
Culture Amp
SurveyMonkey
8.2
Respondent restrictions
Culture Amp
SurveyMonkey
8.4

Pros

Culture Amp

  • The platform for Culture Amp is very user-friendly. It is easy to navigate when answering the survey questions.
  • Culture Amp gives the ability to compare your business to other benchmarks from outside sources.
  • Culture Amp can cut data in many different ways based on criteria like department, gender, tenure etc.
  • Culture Amp guarantees anonymity of its users because it will not cut data a certain way if there are less than 5 people in that category. Ex if there are less than 5 females, you cannot cut the data by gender.
Lisa Shapiro | TrustRadius Reviewer

SurveyMonkey

  • A strength for SurveyMonkey is that it is very user friendly. If one should become stuck in an area, the guides that are provided work nicely.
  • Allowing for a large number of participants to be mailed at once is a huge plus.
  • Being able to offer providers a link directly, being FB friendly, is a HUGE plus for our business.
Stacey Pagan | TrustRadius Reviewer

Cons

Culture Amp

  • They already have a good assortment of templates to utilize but I would like to see more added on a regular basis.
  • The system is easy to use, and this does not relate to its functionality, but maybe more interesting design to the pages and experience as a whole.
  • It would be interesting to have the ability to share the survey results with the team and be able to add feedback comments as well.
Ariel Lopez | TrustRadius Reviewer

SurveyMonkey

  • The UI feels outdated. That in itself is not a bad thing - you know when you're filling a Survey Monkey, as the interface is easily recognisable. However, while all the other competitors and tools are moving with the times, Survey Monkey seems to be stuck in time. That, however, is the opposite of their app: their mobile development team definitely keeps their app up-to-date with the latest technologies. For instance, they updated their app to support the latest iPhone 6 and 6 Plus soon after the devices were released.
  • There's reporting available on the platform, although it feels quite basic. As an analyst I usually require enough features to "slice and dice" the data and work with it, and Survey Monkey doesn't help me all the way. That's not the end of the world however: the reporting available will be just enough for a user who just wants to know the top-level stats, and for advanced users the spreadsheet exports will be enough for you to carry on your reporting in your tool of choice.
Ben Donkor | TrustRadius Reviewer

Likelihood to Renew

Culture Amp

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 8.9
Based on 27 answers
It's very budget friendly. I think we pay a little over $200 a year for our annual subscription and we pretty much use it on a monthly basis to get feedback from our members on meetings, conferences, trade shows and gathering contact info.
Megan Abbott | TrustRadius Reviewer

Usability

Culture Amp

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 5.0
Based on 3 answers
The interface it too packed with info and promotions. there isn't a clear distinction between the task-related components on the screen, and upgrade promotions, tips etc. much noise.
Eldad Arad | TrustRadius Reviewer

Performance

Culture Amp

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 6.0
Based on 1 answer
still to many limitations for more complex surveys --skips, filtered questions, etc.
Jeannette Saquet | TrustRadius Reviewer

Support Rating

Culture Amp

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 8.0
Based on 2 answers
We have only worked with the customer support team when renewing our plan. The process is very easy and can be completed in less than 5 minutes.
Anonymous | TrustRadius Reviewer

Implementation Rating

Culture Amp

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 10.0
Based on 2 answers
Implementation not required.
Rachel Biederman | TrustRadius Reviewer

Alternatives Considered

Culture Amp

  • Cheaper
  • Better analytics
  • More user-friendly
Anonymous | TrustRadius Reviewer

SurveyMonkey

I have never used any other Survey Software/Program, because Survey Monkey has never let me down! If I were to need to find another program to use, I would most likely use the Internet and word of mouth and try to gather recommendations/referrals, but again, I have never felt it necessary to do so.
Anonymous | TrustRadius Reviewer

Return on Investment

Culture Amp

  • Not significant impact either way.
Anonymous | TrustRadius Reviewer

SurveyMonkey

  • ROI positive.
  • Better connection and communication with my entire work team, and even better business relationships with clients.
  • With better data collection, we have been able to improve various functions within the organization, knowing our shortcomings, we find fast and accurate solutions.
Freddy Stephen | TrustRadius Reviewer

Pricing Details

Culture Amp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SurveyMonkey

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Culture Amp
10.0
SurveyMonkey
8.2

Likelihood to Renew

Culture Amp
SurveyMonkey
8.9

Usability

Culture Amp
SurveyMonkey
5.0

Reliability and Availability

Culture Amp
SurveyMonkey
10.0

Performance

Culture Amp
SurveyMonkey
6.0

Support Rating

Culture Amp
SurveyMonkey
8.0

Implementation Rating

Culture Amp
SurveyMonkey
10.0

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