What users are saying about
34 Ratings
Top Rated
960 Ratings
34 Ratings
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Score 8.7 out of 100
Top Rated
960 Ratings
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Score 8 out of 100

Feature Set Ratings

    Survey Format & Appearance

    Culture Amp

    Feature Set Not Supported
    N/A
    7.0

    SurveyMonkey

    70%
    SurveyMonkey ranks higher in 3/3 features

    Survey templates

    N/A
    0 Ratings
    7.6
    76%
    71 Ratings

    Themes

    N/A
    0 Ratings
    6.6
    66%
    64 Ratings

    Custom logo/branding

    N/A
    0 Ratings
    6.9
    69%
    63 Ratings

    Survey Content

    Culture Amp

    Feature Set Not Supported
    N/A
    7.7

    SurveyMonkey

    77%
    SurveyMonkey ranks higher in 3/3 features

    Changes to live survey

    N/A
    0 Ratings
    7.8
    78%
    58 Ratings

    Question design help

    N/A
    0 Ratings
    7.3
    73%
    68 Ratings

    Multiple question types

    N/A
    0 Ratings
    8.1
    81%
    74 Ratings

    Survey Logic

    Culture Amp

    Feature Set Not Supported
    N/A
    7.6

    SurveyMonkey

    76%
    SurveyMonkey ranks higher in 1/1 features

    Survey logic flexibility

    N/A
    0 Ratings
    7.6
    76%
    68 Ratings

    Survey Reporting & Analytics

    Culture Amp

    Feature Set Not Supported
    N/A
    7.5

    SurveyMonkey

    75%
    SurveyMonkey ranks higher in 5/5 features

    Response tracking

    N/A
    0 Ratings
    7.8
    78%
    73 Ratings

    Data export

    N/A
    0 Ratings
    7.7
    77%
    70 Ratings

    Standard reports

    N/A
    0 Ratings
    7.5
    75%
    73 Ratings

    Custom reports

    N/A
    0 Ratings
    7.3
    73%
    60 Ratings

    Analytics

    N/A
    0 Ratings
    7.2
    72%
    62 Ratings

    Survey Administration & Security

    Culture Amp

    Feature Set Not Supported
    N/A
    7.6

    SurveyMonkey

    76%
    SurveyMonkey ranks higher in 2/2 features

    Access controls

    N/A
    0 Ratings
    7.7
    77%
    63 Ratings

    Compliance

    N/A
    0 Ratings
    7.5
    75%
    54 Ratings

    Survey Distribution

    Culture Amp

    Feature Set Not Supported
    N/A
    6.8

    SurveyMonkey

    68%
    SurveyMonkey ranks higher in 2/2 features

    Vendor-offered crowdsourcing

    N/A
    0 Ratings
    6.9
    69%
    29 Ratings

    Respondent restrictions

    N/A
    0 Ratings
    6.7
    67%
    41 Ratings

    Attribute Ratings

    • Culture Amp is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.6

    Culture Amp

    96%
    11 Ratings
    7.0

    SurveyMonkey

    70%
    103 Ratings

    Likelihood to Renew

    Culture Amp

    N/A
    0 Ratings
    9.0

    SurveyMonkey

    90%
    26 Ratings

    Usability

    Culture Amp

    N/A
    0 Ratings
    7.9

    SurveyMonkey

    79%
    38 Ratings

    Availability

    Culture Amp

    N/A
    0 Ratings
    10.0

    SurveyMonkey

    100%
    2 Ratings

    Performance

    Culture Amp

    N/A
    0 Ratings
    6.0

    SurveyMonkey

    60%
    2 Ratings

    Support Rating

    Culture Amp

    N/A
    0 Ratings
    6.7

    SurveyMonkey

    67%
    38 Ratings

    Implementation Rating

    Culture Amp

    N/A
    0 Ratings
    10.0

    SurveyMonkey

    100%
    4 Ratings

    Likelihood to Recommend

    Culture Amp Pty Ltd

    Culture Amp is a great tool for employee surveys, and has been able to scale with us for 5+ years. It's customizable and helps provide rich data on how employees are feeling so that we can continue to use that feedback to improving our company culture quarter over quarter.
    Read full review

    Momentive (SurveyMonkey, Inc)

    SurveyMonkey really excels in the survey design aspect of the surveying process. They have so many different question types that you can use to create your questions. The analytics and reporting are basic but ok for those wanting simple insights into their survey answers. Their free plan should suffice for any business that needs the fundamentals of surveying - i.e. survey builder, sharing, and viewing answers.
    Read full review

    Pros

    Culture Amp Pty Ltd

    • The Culture Amp support team is unparalleled. They offer live chat support as well as office hours that you can attend for help on anything from technical issues to the best way to phrase a survey question. They are always willing to help and are experts in their field.
    • The report pages are very detailed and it's easy to view the data in a lot of different ways. This helps with more insightful analysis.
    • I love that you can benchmark your survey results to your industry/region; it helps a lot to give context to your results.
    Read full review

    Momentive (SurveyMonkey, Inc)

    • SurveyMonkey templates have made it very user-friendly. It is very efficient to create a survey.
    • I love that they have multiple ways to answer questions. For example, short answer, paragraph, and radio buttons to name a few.
    • The surveys are very easy to share. You can import a large list of email addresses or free type just a few.
    • I like that you can test the survey before sending it out live. I send it to myself to verify how it will look and feel to the end-user.
    Read full review

    Cons

    Culture Amp Pty Ltd

    • They recently launched a text analytics feature but I think it still needs some work. I don't find the attributes of sentiment to comments to make complete sense. Text analytics are also not yet available for export so it makes it very difficult to share with others in presentations and reports outside of the system.
    • Currently they don't have the ability to set an automated file with and connect with an HRIS (at least not with Ultimate) so every time you want to refresh your users you have to upload a new file feed manually (which is pretty simple, it is just impossible to set the refresh on autopilot).
    Read full review

    Momentive (SurveyMonkey, Inc)

    • Recognizing that there are more limitations when it comes to a mobile interface vs. a desktop interface, I would love to see more profound levels of programming functionality on the mobile side.
    • It would be helpful to have better access to greater levels of third-party results analysis, particularly as it relates to open-ended questions and answers.
    • As an admin, it would be very cool if SurveyMonkey were able to use AI to match the survey we're building (questions, topics, target respondents, etc.) to existing results that might negate the need to ask certain questions in our surveys.
    Read full review

    Pricing Details

    Culture Amp

    Starting Price

    Editions & Modules

    Culture Amp editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      SurveyMonkey

      Starting Price

      $0

      Editions & Modules

      SurveyMonkey editions and modules pricing
      EditionModules
      Business Plan - Team Advantage27.001
      Business Plan - Team Premier89.002
      EnterpriseContact Sales3
      Personal Plan - Standard Monthly99.004
      Personal Plan - Advantage Annual34.005
      Personal Plan - Premier Annual119.006

      Footnotes

      1. Per User Per Month (billed annually)
      2. Per User Per Month (billed annually)
      3. none
      4. Per User Per Month (billed monthly)
      5. Per User Per Month (billed annually)
      6. Per User Per Month (billed annually)

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Culture Amp Pty Ltd

      No answers on this topic

      Momentive (SurveyMonkey, Inc)

      Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
      Read full review

      Usability

      Culture Amp Pty Ltd

      No answers on this topic

      Momentive (SurveyMonkey, Inc)

      SurveyMonkey should suffice for most simple use cases to collect responses or feedback from clients. The templates that they offer are helpful as well as the guidance on question formulation. If you just need a stand alone software to distribute and collect surveys, then SurveyMonkey will meet your needs.
      Read full review

      Performance

      Culture Amp Pty Ltd

      No answers on this topic

      Momentive (SurveyMonkey, Inc)

      still to many limitations for more complex surveys --skips, filtered questions, etc.
      Read full review

      Support Rating

      Culture Amp Pty Ltd

      No answers on this topic

      Momentive (SurveyMonkey, Inc)

      I haven’t used the support function yet, but I have had colleagues that have and the issues they’ve faced have been resolved super quickly. They also have said the support people they have come in contact with have been extremely friendly. Those two things are what made me choose my rating
      Read full review

      Implementation Rating

      Culture Amp Pty Ltd

      No answers on this topic

      Momentive (SurveyMonkey, Inc)

      Implementation not required.
      Read full review

      Alternatives Considered

      Culture Amp Pty Ltd

      Culture Amp is the first such tool I have used. I find it to be very well rounded and useful, especially since culture is one of the trickiest parts of a business to get a hold of as related to the bottom line. The fact that followup on goals and feedback can be done thanks to the platform is a very strong point.
      Read full review

      Momentive (SurveyMonkey, Inc)

      SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
      Read full review

      Return on Investment

      Culture Amp Pty Ltd

      • We use culture amp to measure engagement levels surrounding certain "standard" questions we ask on a recurring basis. this gives us a viable way to measure how we are doing overall in certain areas that are important to us.
      • The Diversity survey helped us pinpoint some areas were we could work on improving. This came out in comments from several users.
      • We have to keep in mind that comments are important, but sometimes it is just one person who is upset about one thing that does not affect anyone else. We must keep that in mind and set those aside. It is easy to get caught up in some of those comments.
      Read full review

      Momentive (SurveyMonkey, Inc)

      • We use this to survey vendors after a trade show and their comments to me have helped improve other shows. I don't have hard numbers but I know our vendors, some of whom are associate members, are very happy to give this feedback because it helps their ROI too.
      • I know it has saved us employee time as we aren't sifting through email responses and entering them into a spreadsheet. SurveyMonkey does that for us.
      • We often need to do quick polls to our members to make decisions. This makes them feel like they are getting value for their membership dues that they pay our association.
      Read full review

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