Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.
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Paycom
Score 7.3 out of 10
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Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
Paycom was before I started, so I don't know much about it. I do know that having everything in a single application has been much easier to keep track of everything and cost effective as well.
It is really nice to have all the various modules available under a single application. This has allowed our organization to rollout to all of our employees and streamline process throughout all levels of employees. We continue to tweak/customize our options knowing that DF …
There is a lot less room for error when everything is in one platform. All parties that need to be involved are notified in a timely manner, which allows us to provide better service for our staff. There's less paperwork with this process, and a lot less for us to worry about …
Time saving...UKG systems do not speak to each other well and it makes for time wasted and headaches. To get something done in ADP you need to make multiple calls and waste time speaking to multiple people. ADP GL creation is so complicated that I as never able to really make …
It is truly integrated. This is a plug-in product that requires a background job to run overnight for the data to sync. I can see the impact of an employee punch in payroll as soon as it happens without any extra steps.
Having everything in one place and all of the data "talking" to each other has allowed for a lot less time locating information. It also ensure that data is correct across multiple areas - payroll, job info, and benefits. We don't have to spend extra time making sure data is …
The integration between HR, Time & Benefits, and Payroll works very smoothly, which allows us to trust and rely on the data we see. We especially like the ability to be in a module and pop into People to check a pay rate or other HR data. Also, being able to see the time data …
It just makes everything easier when everything is in one location, so if an issue comes up, you have one main point of contact to help handle all modules.
Our previous provider was an all in one (for the most part) with the exception of timesheets and the LMS. Dayforce Learning has some work to do but we definitely see it being a great product in the near future. Having timesheets integrated into Dayforce has allowed us to …
The single sign-on capability of Dayforce has worked really well as long as long as you buy all the needed modules. Because each module requires an additional purchase, a company might be at a disadvantage due to budget to truly get the best of Dayforce. Other solutions have …
It’s been very helpful to our organization to have all over our HR components housed in one application, rather than piecemeal in various other systems. Those separate systems sometimes break the communication bridge that binds the two and disables our ability to do our job …
It's a positive impact to have the all-in-one system. However, with a product that does not work for us, it creates more admin than necessary to merge reports and dig for usable data.
The one platform has been instrumental in decreasing the time it takes for us to process our payroll on a biweekly basis. Less errors and typos have occurred, issues such as integration "glitches" are a thing of the past. We would not want to leave a single platform product …
Paycom solved our primary needs to pay our employees and it’s furthermore solved our so many additional HR problems as well. So it’s much more advance than the other similar software.
Paycom is an all-inclusive system that has a lot to offer. We were impressed by all of the features and benefits of WorkForce, but WorkForce does not have its own payroll processing system or time clocks which was a big detractor for our organization.
All the other HCM providers are better than Paycom. Paycom misrepresented itself and does not provide the services it advocates. Moreover, it overcharges you for everything.
Ceridian is well suited for transferring time data between systems to ensure employees are accurately compensated based on their time. Ceridian is not ideal when an employee has transferred to a different country. (As previously mentioned, we are required to create a new user record which with our setup requires the existing employee to be hired in the new location).
Paycom has really helped us to configure our timecards and payroll to fit our unique pay structure. The system made it easy for staff to understand and not just the payroll/HR department. We use paper pay checks, and the system uses the "home location" for delivery which is not necessarily where the employee works, just where they pick up their check. If we used direct deposit, I am sure that would not be an issue.
Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Our TSR has been wonderful to work with. Every step of the way he was quick to respond and answer any questions we had. I knew I could reach him at any time (day or night) and he would be available to assist. Implementing a new HRIS system is obviously a huge task and I contribute all our success to our rep Kurt! Of course, with any implementation, there were bumps along the way and issues. But I always knew we would work as a team to get those issues figured out. Working in the Paycom system has been smooth and easy to learn and I enjoy the employee self-service interface. Our managers have had positive things to say and are all excited about the changes we have been able to make to our organization due to Paycom being implemented.
The online training is very good, there is a wide variety of topics offered and several dates and times. The instructors are very knowledgeable about the subjects they are teaching. There are so many ways to program Dayforce that just the basics seem to be covered in the class.
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
All of the info for Payroll, HR updates, employee updates, Time worked and PTO are in a single application, with a single login, updated in every screen or module in real time. There is no lag in data from screen to screen or from user to user, its almost instant.
ADP is too complex, too many people to go through to get what you need, as you need it. I can only say that I don't want to ever have to go back to using ADP again., Wherever my career leads me - I will lead them to PAYCOM!!
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Performance Reviews/Comp used to be handled via paper and tracking/reporting was a nightmare - having all of that in the system is so much more efficient and provides huge ROI
Our organization used to have big problems with hiring managers going rogue and hiring positions that aren't approved by Finance - we built an approval workflow in the system that triggers before any req is approved which has completely solved this problem
Dayforce Wallet has been a huge perk for our employees - it's heavily used and our crew love it