JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.
$10
per month
Procore
Score 8.8 out of 10
N/A
Procore is a project management software designed specifically for the construction industry. Procore is cloud-based and allows unlimited users per instance, so that construction team members and stakeholders can all access project information and documents.
$4,500
annually
Pricing
Jira Software
Procore
Editions & Modules
Standard
$7
Per User Per Month
Premium
$14
Per User Per Month
Free
Free
Enterprise
Contact Sales
Project Management
4,500
annually
Project Management + Financial Management
6,588
annually
Custom Bundle
Custom Quote
Offerings
Pricing Offerings
Jira Software
Procore
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Pricing shown is for organizations running $3M or less in construction volume each year.
I like that you can visually monitor many projects simultaneously. I like that you can add tickets and issues to the system relatively quickly and easily. The tool is pretty intuitive and it only takes a few attempts before you understand how the system works.
Procore is geared mainly toward the construction field and has more relevant features than the other software packages I have tried or worked with previously.
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
To adapt to Procore features working concepts is an easy and flexible capability that allows free access to all the project data and the distribution of reports across the entire team's professionals is quick and very simple. The tool also gives the ability to budget and plan the project resources and the expense management functions on Procore are excellent.
While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.
We will undoubtedly renew Procore as it has proven itself to be a means to better track and improve upon our efficiency and communications between job sites and their project managers as well as all other departments. Procore has made an incredible impact on how we, as a company, do our job on all levels; it is one of our most powerful and effective resources.
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
90% of Procore is very intuitive and any user can pick it up and go. There are a few elements, more so on the Financials side that need some prior knowledge of systems in order to understand how and why it functions as it does. Once this is understood, it flows effortlessly
If you are working in an area with little to no signal, Procore will still allow you to get in the system and use it fully and will then update once you are at a place with a strong enough signal. Whether it be with wifi or LTE cell phone reception.
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
Procore does have a feedback forum where you can suggest new or modified functionality. They also have support chat that you can utilize to get immediate responses. The feedback forum is great, but sometimes it feels like the development is slow or stalled on suggestions. The chat function is pretty good and the reps are knowledgeable. If they are unable to answer my question they follow-up through email very quickly. I am very satisfied with Procore's support. As a Procore customer you are also assigned to a Procore Customer Success team. I haven't had to reach out to them very much, but if I need to escalate an issue they are always available. I don't give support a 10 because of the slow or ambiguous responses I have received through the feedback forum. Procore also provides a "community" forum where you can reach out to other users to answer any questions you might have
Procore's Implementation Team does a great job of ensuring users are confident in using the system. They run through a process of training sessions based on the tools you have purchased, and lay ou ta plan to help the power users configure the tool to suit the company's needs. They provide useful resources for certifications, support and ongoing training as well.
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Procore's certification program and focused how-to training videos allowed for easy training that did not feel overwhelming. The way the certification programs were broken up into small parts made it seem much less daunting to complete. The training feels focused and does not overload users with too much information all at once.
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
The hardest part about the implementation of Procore was getting all of our subcontractors uploaded into Procore and getting the correct contacts in for bidding. All of this information was with different people throughout our company, so getting it all into Procore and making sure it was correct was quite a challenge and caused the most growing pains for us. It was one of the reasons we had to wait to implement bidding because we couldn’t take the risk of sending out RFPs to people that weren’t correct or weren’t going to use Procore.
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Procore has all of the functionality of this software and more. I do not think it is even fair to compare the two seeing that Procore is able to do much more. Official drawings and documents are critical to keep organized and in order, which Procore does seamlessly and intelligently.
We've definitely become more efficient since using Procore. We were previously doing everything via Excel spreadsheets or Word documents. Now most of our operational processes are through Procore.
We save time in the field and in the office as there is now a flow of activities so everyone is on the same page.
We manage more projects (whether they are in construction or in bidding stage) more effectively because now we have one place to manage all aspects of it.
