Less Annoying CRM vs. Pipedrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Less Annoying CRM
Score 9.6 out of 10
N/A
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
$15
per month per user
Pipedrive
Score 8.3 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Pricing
Less Annoying CRMPipedrive
Editions & Modules
Always
$15
per month per user
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Offerings
Pricing Offerings
Less Annoying CRMPipedrive
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.Monthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
Less Annoying CRMPipedrive
Considered Both Products
Less Annoying CRM
Chose Less Annoying CRM
Less Annoying CRM is easier to use than all of the CRMs that I listed here, but I’m sure all those other ones have a place for those companies and I’m sure that they optimize the data flow and all that other good stuff. Frankly, Less Annoying CRM is just so much easier and …
Chose Less Annoying CRM
Simpler and more versatile than Pipedrive, where I actually get to speak with a customer service rep rather than be provided instructional recorded videos when I need help.
Chose Less Annoying CRM
Less Annoying CRM has such a small learning curve compared to all of the others.
Pipedrive

No answer on this topic

Features
Less Annoying CRMPipedrive
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Less Annoying CRM
9.1
60 Ratings
15% above category average
Pipedrive
7.9
68 Ratings
1% above category average
Customer data management / contact management9.959 Ratings8.624 Ratings
Workflow management9.351 Ratings7.621 Ratings
Territory management8.922 Ratings6.514 Ratings
Opportunity management9.944 Ratings8.365 Ratings
Integration with email client (e.g., Outlook or Gmail)9.349 Ratings8.664 Ratings
Contract management8.423 Ratings8.217 Ratings
Quote & order management7.721 Ratings7.214 Ratings
Interaction tracking9.942 Ratings8.521 Ratings
Channel / partner relationship management8.724 Ratings7.116 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Less Annoying CRM
10.0
51 Ratings
26% above category average
Pipedrive
2.9
7 Ratings
90% below category average
Case management10.044 Ratings4.76 Ratings
Help desk management10.045 Ratings3.16 Ratings
Call center management00 Ratings1.15 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Less Annoying CRM
8.6
37 Ratings
10% above category average
Pipedrive
7.5
49 Ratings
4% below category average
Lead management8.936 Ratings7.449 Ratings
Email marketing8.320 Ratings7.513 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Less Annoying CRM
9.6
48 Ratings
22% above category average
Pipedrive
6.7
67 Ratings
14% below category average
Task management9.947 Ratings7.964 Ratings
Reporting9.234 Ratings8.163 Ratings
Billing and invoicing management00 Ratings4.15 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Less Annoying CRM
9.0
33 Ratings
16% above category average
Pipedrive
7.7
68 Ratings
1% above category average
Forecasting8.316 Ratings7.619 Ratings
Pipeline visualization8.929 Ratings8.268 Ratings
Customizable reports9.924 Ratings7.516 Ratings
Customization
Comparison of Customization features of Product A and Product B
Less Annoying CRM
9.0
49 Ratings
16% above category average
Pipedrive
6.3
64 Ratings
20% below category average
Custom fields9.648 Ratings8.364 Ratings
Scripting environment8.210 Ratings1.04 Ratings
API for custom integration9.19 Ratings7.646 Ratings
Custom objects00 Ratings8.354 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Less Annoying CRM
8.2
9 Ratings
9% above category average
Pipedrive
3.6
7 Ratings
70% below category average
Marketing automation8.29 Ratings3.67 Ratings
Compensation management8.13 Ratings3.54 Ratings
Platform
Comparison of Platform features of Product A and Product B
Less Annoying CRM
9.9
32 Ratings
27% above category average
Pipedrive
8.2
61 Ratings
8% above category average
Mobile access9.932 Ratings8.261 Ratings
Security
Comparison of Security features of Product A and Product B
Less Annoying CRM
10.0
30 Ratings
17% above category average
Pipedrive
6.6
62 Ratings
24% below category average
Role-based user permissions10.030 Ratings7.260 Ratings
Single sign-on capability00 Ratings6.112 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Less Annoying CRM
-
Ratings
Pipedrive
1.1
5 Ratings
149% below category average
Social data00 Ratings1.15 Ratings
Social engagement00 Ratings1.15 Ratings
Best Alternatives
Less Annoying CRMPipedrive
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Less Annoying CRMPipedrive
Likelihood to Recommend
9.9
(60 ratings)
7.9
(72 ratings)
Likelihood to Renew
9.1
(1 ratings)
8.0
(3 ratings)
Usability
9.9
(46 ratings)
9.0
(25 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
9.4
(29 ratings)
8.5
(15 ratings)
Implementation Rating
9.1
(1 ratings)
8.2
(1 ratings)
User Testimonials
Less Annoying CRMPipedrive
Likelihood to Recommend
Less Annoying CRM
Less Annoying CRM is an excellent system for us as we log everything we do with a customer and has easy access to the imfromation later. May sound "of course" but this is by far the easiest CRM I've ever worked with during my 30 years in sales. Follow-up and scheduling is easy managable as well as designing forms and fields our selves. Less Annoying CRM has a good list of plug'ins to other software for integrational puposes. Most important to us is support when needed. Less Annoying CRM excels in its support. Don't hesitate, it doesn't do everything, but get started and get surprised
Read full review
Pipedrive Inc.
Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
Read full review
Pros
Less Annoying CRM
  • Simple, intuitive usage
  • Daily agenda emails
  • Ease of moving calendar / action items around, closing out
  • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
Less Annoying CRM
  • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
  • I really don't have anything else to add. LACRM is perfect for us.
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Likelihood to Renew
Less Annoying CRM
Excellent product which meets my needs of a complex industry
Read full review
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Usability
Less Annoying CRM
The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
Read full review
Pipedrive Inc.
Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
Read full review
Support Rating
Less Annoying CRM
I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
Read full review
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Implementation Rating
Less Annoying CRM
After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
Read full review
Pipedrive Inc.
Experiment is the only way to start
Read full review
Alternatives Considered
Less Annoying CRM
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Return on Investment
Less Annoying CRM
  • Not just storage of information, but utilizing that information to build stronger relationships with clients
  • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
Read full review
Pipedrive Inc.
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
ScreenShots

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of