Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Salesforce Sales Cloud
Score 8.4 out of 10
N/A
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…
We had other applications from Microsoft like ERP applications and we already used Outlook for a mail client. Today, given the choice and having a big amount of money to invest, they would probably choose Salesforce for CRM, having a better mobile app and better reporting for …
I think that Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) has made its spot amongst the business world and again, provides your needs based upon what it is your looking for in a cloud-based ERP. We are currently still using the software and so far I can say that it …
Microsoft has much better tools and customer support. Everything I need to see is organized in a database and it's easy to get an overview of from the dashboard. Salesforce is just more clunky and I don't really like the way they organize their data. Also, it is not as …
We liked the fact that Dynamics CRM had out of box integrations with O365 applications like Outlook, Power BI, etc. They also are a little more flexible when it came to the implementation. They offered sales and service in a fully cloud based edition while other options in the …
Salesforce does not have the amount of customization and API integration as Dynamics does. To get the same functionality as Dynamics, Salesforce can become more expensive.
Ultimately, D365 CE is more cost-effective for licensing and for data connections than Salesforce, more powerful than SugarCRM, and allows greater flexibility for customization. And continuing to tap into the Microsoft ecosystem keeps our lives a little simpler. Connections to …
Our business switched from a year long Salesforce deployment to Microsoft Dynamics 365 Online in order to bring the program/project's data and database management in-house, eliminating the need for a Salesforce implementation consultant and resulting in significant cost …
The biggest comparison I see to Microsoft Dynamics 365 is Salesforce, which is a whole other giant in and of itself that offers unique benefits to its users. When you compare them, it's like apples and oranges. They are both supremely effective. Determining which your …
Salesforce has more desirable functions than Microsoft Dynamics 365, at a competitive price. Its user interface is far more superior, it has more customization, easier customization, and out of the box it is more pleasing to the eye and to the end user. If the client doesn't …
Our decision was driven by the familiarity of Microsoft products to the end users. We were an Outlook Exchange server based company, which has recently migrated to Office 365. The integration of Dynamics to Outlook is ideal and provides ease of use for the end user.
While comparing Dynamics 365 to Salesforce.com we found that the two were very similar. We also found that both had pretty much the same list of available features, but the Dynamics 365 licensing was noticeably cheap than Salesforce.com. With having as large a sales force as …
Microsoft Dynamics works the same way the businesses works, if it comes to management it draws charts when needed, it provides accurate data to deeply analyze it and filters makes it easier to get the exact data that we want. It also provides more services at a very reasonable …
The two are pretty similar platforms in that they're a CRM platform for storing customer data and using it to populate other forms and what not. I know the differences between the two are pretty small, and believe Salesforce offers basically the same functionality. We use it …
While it might be better than Sugar (probably not), it's definitely not as useful as Salesforce. That said, CRMs are primarily what the company makes of them, and if the company is willing to invest in building out processes and integrations with other systems, Dynamics could be …
I did not have a role in choosing to implement Microsoft Dynamics 365; I was apart of the team who helped to design and roll out the product to our company.
Salesforce is a great product but it is also a pricey one too. I didn't help with the CRM selection. If I would choose between MS Dynamics CRM 2011 and Salesforce I would choose Salesforce, but after seeing 2014 and 2016 features, I would possibly change my mind, and I believe …
Prior to deciding to purchase Mircosoft Dynamics CRM, our company looked into SugarCRM and Salesforce.com. We discovered that Salesforce would not prove across the board support of all the products we were currently using, namely SharePoint. In regards to SugarCRM, the annual …
I wasn't involved in the purchase decision for Microsoft dynamics CRM, however I have used a number of other CRM services at different companies. Having used salesforce, goldmine, SugarCRM, and even the CRM component of Ticketmaster's Archtics software system, I can say for …
I converted a company from JD Edwards CRM to MS Dynamics CRM 4.0. I had very limited experience with the JD Edwards CRM, but my overall impression of the JDE CRM is that JDE is not a CRM system but an ERP system. It seemed that the CRM piece of JDE was added-on as a last …
We selected MS Dynamics CRM due to integration with other MS tools that we currently use. Additionally, as a large global company, there was a cost benefit to use using is as an enterprise application. MS Dynamics CRM is/was coming up quickly on the heels of Salesforce.com and …
In the past we have used monday.com, which was better suited for a project management tool rather than a fully customizable CRM tool. We considered other options like Microsoft Dynamics 365, and HubSpot CRM, but ultimately decided to go with the best. HubSpot CRM's user …
The software is extremely customizable, with the ability to create custom objects, fields, and relationships on the fly. This is where Salesforce is remarkable - their code and database render changes on the fly, so you don't need to wait to use any of these. You can build a …
Salesforce stacks up against other CRM tools when keeping track of customer's contact and contract information for several different products and services. Salesforce provides a unique experience when it comes to following cases submitted by customers, interactions with digital …
I actually did not select Salesforce, I use [Salesforce.com] as a data source when integrating systems together for my clients. My clients have selected either Salesforce or Microsoft CRM for the most common CRM tools from my experience. Both tools are very flexible and can …
Salesforce is just better... It's so nice working for a company that uses Salesforce well. It doesn't come cheap, but it's well worth it. HubSpot and Microsoft Dynamics are pretty solid, but HubSpot is very basic and Dynamics just didn't work very well and requires a ton of …
Our CRM evaluation was done over 5 years ago. At the time, MS Dynamics was difficult to use and configure and didn't offer all of the features that Salesforce had.
The tools that SalesForce has are more improved than others like HubSpot, and are very smooth and stable. When I did my research on the market, I found out that SalesForce has a 5 star rating, over the 4 stars for other similar softwares. My criteria is to work with proven …
I have also used Autotask in my view there is little comparison.....SF is a more comprehensive product offering much more feature and functionality. Autotask is ok for a small business if the cost for SF is prohibitive. I believe SF has features that no other product could even …
Salesforce.com is by far the most versatile solution in the market. There are many choices, but none of them are able to solve as many business problems in totality as Salesforce.com is. Our organization is very disciplined in the sense of governance which is absolutely …
Dynamics is the only other CRM that I've used for an extended period. I found it cumbersome, and found myself getting frustrated because of how limiting it felt compared to Salesforce. I also find Salesforce to be much more user friendly. I see users pick up Salesforce with …
I walked into an established Salesforce platform after having "curated" my own CRM platform in MS Dynamics. My opinions and thoughts are colored as a result of that. If you run a medium business on the "smaller" side of medium, with less IT resources to devote to your platform, …