What users are saying about
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85 Ratings
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Top Rated
91 Ratings

Namely

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85 Ratings
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Score 5.3 out of 100

Paychex Flex

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Top Rated
91 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Namely

Namely is especially well-suited for small to mid-sized companies that are looking to shift core HRIS functions under a single platform. Everything works as smoothly as advertised- payroll, benefits, time and attendance, workflows, onboarding. Especially if the employee population is comfortable with social media sites; Namely's landing page functions like an internal Facebook feed.Namely might not be well-suited for companies that have a significant employee population outside of the US . We've had some issues integrating our international employees into the core HRIS and benefits modules.
Jovanny Chonillo, MHRM | TrustRadius Reviewer

Paychex Flex

It is suited for a small to medium-sized company and for those who have outside employees who require punching in. The time clock is great for keeping track of those out in the field. They also send out W2's and can be a time saver. They will also send updated Posters and will help you write your company employee handbook. They will automatically deposit employee's checks, and if needed, will send a check directly to be given to the employee.
Craig West | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Namely
6.5
Paychex Flex
5.9
Employee demographic data
Namely
6.5
Paychex Flex
7.5
Employment history
Namely
6.7
Paychex Flex
6.5
Job profiles and administration
Namely
10.0
Paychex Flex
6.5
Workflow for transfers, promotions, pay raises, etc.
Namely
6.1
Paychex Flex
6.2
Organizational charting
Namely
6.2
Paychex Flex
1.0
Organization and location management
Namely
6.6
Paychex Flex
6.7
Compliance data (COBRA, OSHA, etc.)
Namely
3.2
Paychex Flex
6.7

Payroll Management

Namely
6.5
Paychex Flex
7.1
Pay calculation
Namely
5.6
Paychex Flex
7.9
Support for external payroll vendors
Namely
4.5
Paychex Flex
Off-cycle/On-Demand payment
Namely
8.5
Paychex Flex
5.0
Benefit plan administration
Namely
7.1
Paychex Flex
7.2
Direct deposit files
Namely
7.3
Paychex Flex
7.9
Salary revision and increment management
Namely
7.1
Paychex Flex
7.2
Reimbursement management
Namely
5.5
Paychex Flex
7.3

Leave and Attendance Management

Namely
7.0
Paychex Flex
6.4
Approval workflow
Namely
7.2
Paychex Flex
6.0
Balance details
Namely
6.8
Paychex Flex
6.9
Annual carry-forward and encashment
Namely
6.8
Paychex Flex
6.4

Employee Self Service

Namely
7.3
Paychex Flex
7.1
View and generate pay and benefit information
Namely
7.3
Paychex Flex
7.5
Update personal information
Namely
7.1
Paychex Flex
6.9
View company policy documentation
Namely
7.3
Paychex Flex
7.5
Employee recognition
Namely
7.4
Paychex Flex
View job history
Namely
7.3
Paychex Flex
6.5

Asset Management

Namely
5.7
Paychex Flex
5.4
Tracking of all physical assets
Namely
5.7
Paychex Flex
5.4

HR Reporting

Namely
3.9
Paychex Flex
5.6
Report builder
Namely
4.5
Paychex Flex
5.3
Pre-built reports
Namely
4.9
Paychex Flex
5.9
Ability to combine HR data with external data
Namely
2.4
Paychex Flex
5.6

Onboarding

Namely
5.9
Paychex Flex
6.6
New hire portal
Namely
5.7
Paychex Flex
6.4
Manager tracking tools
Namely
6.1
Paychex Flex
6.9

Performance and Goals

Namely
3.5
Paychex Flex
Corporate goal setting
Namely
4.0
Paychex Flex
Individual goal setting
Namely
4.1
Paychex Flex
Line-of sight-visibility
Namely
2.4
Paychex Flex
Performance tracking
Namely
3.6
Paychex Flex

Performance Management

Namely
4.7
Paychex Flex
Performance plans
Namely
5.6
Paychex Flex
Performance improvement plans
Namely
4.3
Paychex Flex
Review status tracking
Namely
4.2
Paychex Flex
Review reminders
Namely
5.2
Paychex Flex
Multiple review frequency
Namely
4.3
Paychex Flex

Succession Planning

Namely
5.2
Paychex Flex
Candidate search
Namely
5.2
Paychex Flex

Recruiting / ATS

Namely
Paychex Flex
4.8
Job Requisition Management
Namely
Paychex Flex
5.9
Company Website Posting
Namely
Paychex Flex
3.4
Publish to Social Media
Namely
Paychex Flex
4.8
Job Search Site Posting
Namely
Paychex Flex
4.4
Duplicate Candidate Prevention
Namely
Paychex Flex
4.8
Applicant Tracking
Namely
Paychex Flex
4.4
Notifications and Alerts
Namely
Paychex Flex
5.6

Pros

Namely

  • Time off management - simple and efficient way to submit/approve and keep track of the remaining days. It covers all types of legal time off.
  • Goals setting - Namely has a mature enough framework that you can configure based on the company's requirements.
  • Organization chart - a nice visual display of the company hierarchy structure.
Cristian Bodnarasec | TrustRadius Reviewer

Paychex Flex

  • The app notifies you when your paystub is available. It is then accessible on both the App as well as the browser based application.
  • It automatically implements two factor authorization using your phone number on file as soon as it recognizes that you're logging in from a different device or IP address.
  • I know other platforms like Paylocity also offer similar functionalities, but I've used both. My wife currently uses Paylocity at her job. The platform is just clunky. Paychex feels lighter, more agile, and just easier to use from an end user standpoint.
Anonymous | TrustRadius Reviewer

Cons

Namely

  • Namely Payroll can be confusing as it doesn't link directly with HRIS time off. It is another platform and there is a lot of duplicating information, increasing potential for errors. There is a lot of manual entering and not great ways to input data for multiple employees at once.
  • The time sheets are not as simple as we'd like. We have a lot of employee errors with these on a regular base. You need to save on each page that you make updates on and the search features for approvers aren't as user friendly as we'd like. (This is separate from the time feature which is an additional expense, we don't use this.)
  • The time off doesn't link directly with payroll and employees have to enter time off twice. This could be user error on our end, but we've been told a few different answers from Namely help as they've made some changes recently. (2020)
  • Namely is constantly updating features but it feels sporadic and is a lot of time and energy to learn how things have changed.
  • Performance reviews are a bit tricky to learn how to use because you have to learn the language that Namely uses. They don't seem very obvious to use. I think their capability is good, but it takes some learning to set them up correctly. Our managers have had some difficulty with them.
  • In general, it feels a bit difficult to make edits and changes simply and efficiently.
Anonymous | TrustRadius Reviewer

Paychex Flex

  • Reports. If you can manage with their many standard reports you're good to go, but customization of reports is truly lacking. To get a "special" report created for you usually takes a week, and you never speak to the person creating the report (they are shielded by this tall wall of mystery.) There is a lot of back and forth with your Payroll Rep to get it done the way you need it, and even then you are usually settling for the best they can do.
  • No true seamless integration. Their platforms do not communicate as they promise so you find that you need to go to multiple platforms to get all your information in. You will even need to go to different areas within the platform to get a new hire added, for instance.
  • You will hear a lot that Paychex Flex is not capable of doing something which means you have to figure it out since you still need what you need.
  • Their Geo-fencing and web punching have multiple ongoing issues. Since Paychex will only deal with a select group of people in your organization, those select people become inundated with having to deal with the systems technical issues, getting screenshots, emailing and responding between Paychex and the employee to troubleshoot throughout the fix. You in essence become their support team instead of you having a support team that will speak to the employee to fix the problems.
  • Their revolutionary Fingerprint Scanning Timeclocks are poorly designed and/or cheaply made. They go down and need to be replaced every few months leaving you with having to manually key in employee times. They know this is a problem yet will not agree to you having a back time clock unless you pay for it.
Cynthia Harris | TrustRadius Reviewer

Likelihood to Renew

Namely

Namely 1.5
Based on 4 answers
Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.
Shane Miller | TrustRadius Reviewer

Paychex Flex

Paychex Flex 9.0
Based on 4 answers
overall we have had good experience. when problems occur paychex is quick to resolve the problems; however when encountering recurring problems and issues it doesn't matter how quickly they are resolved they should re-occur. Paychex will price match competitor's quotes.
Rhonda Rader | TrustRadius Reviewer

Usability

Namely

Namely 5.2
Based on 5 answers
Overall, Namely is a very user friendly platform, most of the functionality can be learned with out much training or guidance. They have designed it to be modeled similar to other social media sites interface which makes it clean in design and easy to navigate. If you do have someone at your organization that is less tech savvy, one of the most impressive parts of Namely continues to be their client support. They will support you and give guidance in every aspect if its training or just pointing out a feature and how it works
Lauren Lippello | TrustRadius Reviewer

Paychex Flex

Paychex Flex 7.6
Based on 4 answers
Paychex does give the ability to clock in anywhere, which is wonderful. It gives the ability to track hours, vacation time and who is available. Again wonderful, but it lacks clear information if employees need to know about their benefits or company policy. They fail in to many areas that are basic to earn a full 10, but for clocking in and tracking hours they are fine, but after that they get messy
Lawrence Czelusta | TrustRadius Reviewer

Support Rating

Namely

Namely 5.4
Based on 21 answers
Bryan at Namely Time is awesome to work with. I knew when I called him, most of the time, he knew the answer but if he didn't, he would figure it out and call me right back. ACA support people just lack the knowledge. Star at Namely Benefits is also great to work with.
Angie Turner | TrustRadius Reviewer

Paychex Flex

Paychex Flex 7.8
Based on 18 answers
Customer support at Paychex Flex is quite good. They will give you a designated payroll representative who will be your primary contact and take care of most of the customer support in the organization. I would give that 10/10. Their insurance arm, however, isn't as good at customer service but is still tolerable.
Anonymous | TrustRadius Reviewer

Implementation Rating

Namely

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 9.0
Based on 1 answer
They work with you and we took our time to keep every thing organized and moving in the time frame it should be.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Namely

We wanted a cutting edge product that our employees would love. We saw that in Namely. They are fully in the cloud so it can be accessed anywhere. They also have a beautiful interface that makes life so much easier. They also have a feature that an admin users can "view as" which helps me trouble shoot for employees if they have questions so that I do not have to ask them to send screen shots or run to their desk. The customer support from Namely is also awesome. I have a great relationship with my account manager and she is always there to help me. Namely is always creating new things for their platform. I have no doubt that they will continue evolving which makes me excited for the future with this platform.
Lisa Shapiro | TrustRadius Reviewer

Paychex Flex

I was not part of the decision to purchase Paychex Flex. It was good for the company's needs at the time, but when I joined the company we needed software that was more robust for our needs.
Lara White | TrustRadius Reviewer

Return on Investment

Namely

  • We were able to standardize processes much more easily with Namely. Without Namely it would be difficult to get 10 locations to follow the same procedure. But with Namely, we're able to set up the workflow and the manager just follows along on his computer.
  • Payroll mistakes are virtually nonexistent with Namely.
Asha Mungara, JD, PHR | TrustRadius Reviewer

Paychex Flex

  • Paychex Flex has had a positive impact on my business. Running payroll takes me 5 minutes, which gives me more time to focus on the other aspects of my business. The simplicity of using Paychex Flex for payroll, the self-service aspect given to my employees, and the wonderful customer service provided by Paychex when I need assistance on the program makes Paychex Flex one of the top solutions in my stack.
Sarah Kershner | TrustRadius Reviewer

Screenshots

Pricing Details

Namely

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paychex Flex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Namely
5.1
Paychex Flex
7.2

Likelihood to Renew

Namely
1.5
Paychex Flex
9.0

Usability

Namely
5.2
Paychex Flex
7.6

Support Rating

Namely
5.4
Paychex Flex
7.8

Implementation Rating

Namely
Paychex Flex
9.0

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