What users are saying about
2 Ratings
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Score 8.3 out of 100
4 Ratings
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Score 9.9 out of 100

Likelihood to Recommend

NetSuite SuiteBilling

Subscription-based billing where usage fluctuates is what NetSuite SuiteBilling was made for. The ability to add and remove products to a subscription is equally useful. Companies with flat-rate pricing and limited product offerings likely would not see much benefit.
Ian Larkin | TrustRadius Reviewer

Zoho Subscriptions

I think they set up Zoho Subscriptions for web based subscription plans, I don't use it that way though so I can't attest to this particular scenario, but we use it to manage our rental program and billing for it. This has worked very well for us and the reporting features are good, knowing how much we are forecasting in just the rentals is a great report to view.
Scott French | TrustRadius Reviewer

Pros

NetSuite SuiteBilling

  • Subscription billing with changing usage.
  • Consolidated invoicing.
  • Additional reporting specific to the software industry.
Ian Larkin | TrustRadius Reviewer

Zoho Subscriptions

  • Taking payments automatically. Once you set up your product billing cycles and assign them to a customer, it's all automatic from there.
  • Integrations with other Zoho products, We enter our customers in Zoho CRM and they are always updated in subscriptions and books is always showing the correct payments collected.
Scott French | TrustRadius Reviewer

Cons

NetSuite SuiteBilling

  • Data migration is cumbersome.
  • Billing frequency could be more customizable.
Ian Larkin | TrustRadius Reviewer

Zoho Subscriptions

  • Declined payments, there wasn't a big alarm that went off automatically when a payment was declined. I have set up different notifications when this happens in the future though.
Scott French | TrustRadius Reviewer

Support Rating

NetSuite SuiteBilling

NetSuite SuiteBilling 8.0
Based on 1 answer
NetSuite SuiteBilling is typically very fast to not only respond, but resolve any issues we face.
Ian Larkin | TrustRadius Reviewer

Zoho Subscriptions

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite SuiteBilling

Salesforce offered a similar product; however, our revenue is not currently handled by Salesforce; NetSuite SuiteBilling handles it. Keeping rev rec in one area was essential to us as well as receiving the proper support for a reasonable price.
Ian Larkin | TrustRadius Reviewer

Zoho Subscriptions

Beats doing it manually...
Scott French | TrustRadius Reviewer

Return on Investment

NetSuite SuiteBilling

  • Invoice processing time has decreased.
  • Invoicing errors have decreased.
  • Less manual data entry.
Ian Larkin | TrustRadius Reviewer

Zoho Subscriptions

  • We no longer worry about missing payments or tracking the rental program.
Scott French | TrustRadius Reviewer

Screenshots

NetSuite SuiteBilling

Pricing Details

NetSuite SuiteBilling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite SuiteBilling Editions & Modules

Additional Pricing Details

Zoho Subscriptions

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$49*

* per month

Zoho Subscriptions Editions & Modules

Edition
Monthly Plan$491
Yearly Plan$4902
  1. per month
  2. per year
Additional Pricing Details
Zoho Subscriptions charges a flat fee of $49/ month for all the features. Get Zoho Subscriptions for $490/ year with the yearly plan. Zoho Books, an online accounting software comes free with Zoho Subscriptions

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