Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Unitrends
Score 8.2 out of 10
N/A
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
Zerto
Score 9.1 out of 10
Enterprise companies (1,001+ employees)
Zerto, a Hewlett Packard Enterprise company, aims to enable customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications. Zerto’s cloud data management and protection platform is designed to eliminate the risks and complexity of modernization and cloud adoption across private, public, and hybrid deployments. The software-only platform uses continuous data protection at scale to converge disaster recovery, backup, and data…N/A
Pricing
UnitrendsZerto
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
UnitrendsZerto
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
UnitrendsZerto
Considered Both Products
Unitrends
Chose Unitrends
Less expensive and can accomplish mostly the same things.
Chose Unitrends
Zerto had a offsite backup component, which is what we lacked, but it didn't work well, and they didn't seem to interested in making it better
Zerto
Chose Zerto
With Zerto we are able to bring up environment faster and with less data loss without having to set backups every hour and replication to match
Chose Zerto
While more expensive, Zerto does a better job of protecting our servers and keeping the RPO low. It was also supported by our financial core which was a huge factor in our adoption. However, one it was put into our system, we wanted to adopt it company wide. As long as you …
Chose Zerto
Zerto replicates at the hypervisor level, not the VM level like VMware Site Recovery Manager (SRM). SRM replicates vms within or across vSphere clusters, but not between different hypervisors. While I only replicate from vcenter to vcenter, if we needed to replicate to a …
Top Pros
Top Cons
Features
UnitrendsZerto
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Unitrends
7.8
359 Ratings
4% below category average
Zerto
-
Ratings
Universal recovery7.3301 Ratings00 Ratings
Instant recovery8.0289 Ratings00 Ratings
Recovery verification8.0287 Ratings00 Ratings
Business application protection6.5261 Ratings00 Ratings
Multiple backup destinations7.9267 Ratings00 Ratings
Incremental backup identification8.2337 Ratings00 Ratings
Backup to the cloud7.2212 Ratings00 Ratings
Deduplication and file compression7.2325 Ratings00 Ratings
Snapshots8.0242 Ratings00 Ratings
Flexible deployment8.15 Ratings00 Ratings
Management dashboard8.05 Ratings00 Ratings
Platform support9.05 Ratings00 Ratings
Retention options8.15 Ratings00 Ratings
Encryption8.04 Ratings00 Ratings
Best Alternatives
UnitrendsZerto
Small Businesses
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.0 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UnitrendsZerto
Likelihood to Recommend
8.0
(371 ratings)
7.5
(51 ratings)
Likelihood to Renew
8.9
(25 ratings)
9.0
(3 ratings)
Usability
8.2
(14 ratings)
8.4
(26 ratings)
Availability
6.2
(2 ratings)
-
(0 ratings)
Performance
5.6
(2 ratings)
-
(0 ratings)
Support Rating
7.9
(23 ratings)
8.8
(33 ratings)
Online Training
7.1
(2 ratings)
-
(0 ratings)
Implementation Rating
8.7
(12 ratings)
8.0
(1 ratings)
Configurability
7.1
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.7
(16 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
3.8
(2 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
7.7
(5 ratings)
Vendor post-sale
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
UnitrendsZerto
Likelihood to Recommend
Kaseya
We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
Read full review
Zerto
Zerto is well suited for disaster recovery and virtual machine replication between multiple data centers. DR testing for audit or regulations is much easier with Zerto, great reporting, dashboard etc. It is not well suited for physical server replication for disaster recovery or as a primary backup solution.
Read full review
Pros
Kaseya
  • It has fully automated and customizable dashboards that can run with less administrative attention.
  • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
  • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
Read full review
Zerto
  • Anyone with a large disk (VMDK) knows the issues of VMware snapshots. Most backup software is a "point in time backup" that uses snapshots. While the backup can be run multiple times per day the stress of the snapshot on the host and storage is eliminated by the continuous protection of Zerto log replication.
  • A client had a the disks on a VM go missing for some reason. We had them "flip the switch" for a real fail over and press the fail over button. The VM on our DR site started to come alive as the VM at the customer site was brought down. When the DR VM was fully up, automatic reverse replication started. The DR machine was available in a few minutes (to take into account different host hardware) for access. One the vm at both sites were in sync, we had the customer again repeat the fail over process and the DR site VM was turned off and the Production site VM was brought back on line. This was a 200 GB VM and the whole process was finished in about 3 hours.
  • Zerto also allows for "Test" fail overs that can be configured on many different functions, such as host, datastore, network and IP usage. Configuring the IPs is crucial to avoid inadvertent site cross contamination of the same VM.
  • Zerto can also retrieve files from any VM disk on the DR site without starting a VM. Very handy for retrieving files or directories.
  • Since Zerto is running continuous log replication, changes on the production VM are nearly instantaneously copied to the DR site. As with any data process, having sufficient bandwidth for "churn" peaks minimizes the delay in updating the DR site.
Read full review
Cons
Kaseya
  • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
  • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
  • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
Read full review
Zerto
  • Moving a VM from one protection group to another could be simplified.
  • I would like to see an executive-style report of recovery and testing for upper management.
  • The ability to deploy Zerto as a virtual appliance, without the need for a windows server.
Read full review
Likelihood to Renew
Kaseya
We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
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Zerto
We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
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Usability
Kaseya
I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
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Zerto
Usability was the primary reason we purchased the software in the first place. We had compared it to several other software products in the same area, and it was by far the easiest to set up and use. Long-term maintenance proved to be similar, with updates driven by updates to VMware and vSphere, rather than the product itself.
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Reliability and Availability
Kaseya
The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
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Zerto
No answers on this topic
Performance
Kaseya
The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
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Zerto
No answers on this topic
Support Rating
Kaseya
They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
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Zerto
Overall support is very good. We sometimes get pushback when asking Level 1 support to escalate to Level 2. This causes undue frustrations when you need a more knowledgeable support person to get involved. We've had to escalate to account reps a few times for this scenario. Zerto is very responsive and normally handles our requests very quickly.
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Online Training
Kaseya
It was sufficient to get started. It was not super deep. We called support often to get going.
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Zerto
No answers on this topic
Implementation Rating
Kaseya
The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
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Zerto
Make sure the end goal is in mind before implementing. That way results meet expectations.
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Alternatives Considered
Kaseya
Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
Read full review
Zerto
We started out using Backup Exec which was in service until we virtualized our environment where it didn't perform as well at the time. Then we switched to Veeam which worked well, but then as we started needing to do migrations and off-site DR, we found ourselves relying on Zerto more often.
Read full review
Contract Terms and Pricing Model
Kaseya
No answers on this topic
Zerto
For my organization, the pricing model was an upfront investment for the Zerto licenses. My organization prefers to pay upfront and not deal with month-to-month or year-to-year pricing models that most companies are moving to. But for some, the investment may be more than they can afford, and would prefer the year-to-year pricing model.
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Scalability
Kaseya
Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
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Zerto
No answers on this topic
Professional Services
Kaseya
No answers on this topic
Zerto
I mean, it was 6 years ago, but we were up and going with all applications synchronizing in short order. The longest tasks was getting the 30 TB of application data synchronized between the datacenters.
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Return on Investment
Kaseya
  • It has saved some deleted file server data for our business department.
  • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
  • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
Read full review
Zerto
  • Zerto is like having the best possible insurance ... it just works, and often provides the backups taken overnight that are key in recovering data/work between overnight backups.
  • Zerto easily enabled the move of primary datacenters by allowing easy failover to a secondary site, and failback to the primary site.
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ScreenShots

Zerto Screenshots

Screenshot of Screenshot of Screenshot of AnalyticsScreenshot of DashboardScreenshot of Failover TestScreenshot of vSphere