Adobe Sign Reviews

126 Ratings
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Score 8.2 out of 101

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Lori Diggs profile photo
Score 9 out of 10
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Most of the time the support technicians are readily available and are very quick to respond. There have been some occasions however, when I send in a support request and it seems to get lost in the shuffle and I have to do a little digging to get a response.
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Score 9 out of 10
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They have improved this in the latter half of 2012 adding more online help which they didn't have previously. With regards to the support by a person, sometimes answers seem delayed but again this has improved in the latter half of 2012.

2013 Update:
Support has improved over the last year as has the downtime however there still is some downtime; more than there should be if they have full data center redundancy, which they should but I don't know if they do. I still don't have access to what appears to be a support portal however that is likely due to my support level.
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About Adobe Sign

Adobe Sign (formerly EchoSign) is an electronic signature platform and service, and part of the Adobe Document Cloud suite of document management solutions, the other being Adobe Acrobat.
Categories:  Electronic Signature

Adobe Sign Competitors

DocuSign, Citrix RightSignature, Signix MyDoX, Inkdit, OneSpan Sign (formerly eSignLive)

Adobe Sign Technical Details

Operating Systems: Unspecified
Mobile Application:No