Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…
$14.99
per month license
PandaDoc
Score 8.7 out of 10
N/A
PandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.
$19
per user/per month
Pricing
Adobe Acrobat Sign
PandaDoc
Editions & Modules
Acrobat Standard DC for teams
$14.99
per month license
Acrobat Pro DC with advanced e-sign
$16.99
per month license
Acrobat Sign Solutions
Call 800-685-4192 for pricing
Essentials
$19
per user/per month
Business
$49
per user/per month
Free eSign
Free
Enterprise
Contact sales team
Offerings
Pricing Offerings
Adobe Acrobat Sign
PandaDoc
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
$34.99 license per month
Optional
Additional Details
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PandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation starting at $19 per month per user. All plans include unlimited documents and eSignatures. Start your evaluation with a free 14-day trial. Talk to our sales team to find the best pricing solution for you and your team.
Adobe Sign has the brand-name edge on the other products. It is towards the upper end of the price range, with features comparable to the others. It would be a stronger contender if it had support and if logging in wasn't such a challenge. Not my first choice, but not a bad …
PandaDoc is more accessible and easy to use then several of its competitors which we have trialed but do not match up to all of the functionalities available in this software. Lacking straight forward navigation and all of the field tools offered even in the unpaid version. We …
PandaDocs is way easier to use on the back end. So much more capabilities and custom field options. Because of this, it makes it extremely easy for recipients to complete fields accurately. Using Adobe, we would have to upload existing documents for signature but with PandaDocs …
We looked at several other products, most notably Adobe and DocuSign. We found PandaDoc to be easier to use and a better value. There might be a couple of additional features with Adobe or DocuSign, but PandaDoc has done everything we've needed for our amount of e-signing needs …
PandaDoc's integration with Pipedrive and template design capabilities helped it win out over these other services. Again, the major complaint is not having a radio button in as a form element. It is desperately needed and still means we are hanging on to these other services …
The main reason we selected PandaDoc was the Bulk Send feature. Our data comes out of other databases in Excel and I didn't want to have to use yet another 3rd party software to load that information before integrating with an eSignature engine. PandaDoc was one of the only …
I don't think that any of these comping products really combine the same ease-of-use with the complexity of use that PandaDoc has. They either are easy to use without enough complexity, or hard to use with too much complexity. PandaDoc hits that fine line in the middle: easy to …
I think that PandaDoc is on par with DocuSign. Both are better than EchoSign for sure.
I didn't personally choose PandaDoc. This was the product that our company uses, which was easy for me to assimilate to coming from a different company that used DocuSign.
No comparison to PandaDoc. I needed help building a custom app for zendesk. DocuSign and EchoSign would not even hear out my request. PandaDoc heard us and built it for us, as it brought mutual benefit and expansion of their product. I would do business with them again in a …
PandaDoc and Adobe Sign are both tools competing in the eSignature software space. PandaDoc’s key feature is eSignature. However, it also supports contract and proposal management. PandaDoc also has a related tool Quote Roller, focused on sales proposal automation.
Adobe Sign, as its name suggests, is primarily focused on eSignature as well. While an increasing number of eSignature products feature advanced functions such as in-app document creation, tracking, and real-time collaboration, a simple eSignature tool is an attractive choice for administrators who need a large number of signatures for a small selection of documents.
Adobe Sign reviewers are primarily working in mid-sized companies and in the Computer Software space. PandaDoc reviewers are primarily small businesses, but have their largest representation industry-wise from Computer Software companies as well.
Features
A key selling point of Adobe Sign is its integration with Adobe Acrobat, which is a commonly used tool for designing and arranging online documents. This allows administrators to seemingly create and alter documents on the fly without inefficient and error-prone editing processes.
PandaDoc really speaks to its utility as a sales support tool. The value proposition from PandaDoc is that using its features can help sales teams “crush their quota from propose to close”. PandaDoc seeks to accomplish this goal by providing insights into document workflows, changes, and analytics to streamline, automate, and improve upon online document management and eSignature user experiences.
Limitations
Adobe Sign’s standard plan features all the necessary capabilities of an eSignature software, however, it does not support advanced eSignature authentication, which is a requirement for some organizations. Adobe Sign’s online support and documentation have also left many reviewers with much to be desired. This makes Adobe Sign difficult to learn or troubleshoot, which is a major con.
PandaDoc’s biggest drawback appears to be its ease-of-use. Many reviewers report that there is a learning curve with PandaDoc and that memorizing its intricacies, especially as they change between upgrades, can make use across large teams and departments difficult. PandaDoc continues to be popular, however, given it has a version available completely free and with a high-rated payment portal.
Pricing
Adobe Sign does not have a free version available. Standard pricing starts at $20.99 per license a month. Each license supports up to 8 users. Enterprises with multiple teams and departments requiring eSignature functionality are encouraged to contact their sales team for customized pricing and access to features outside of the Standard plan.
PandaDoc’s cheapest paid plan starts at $9 per month per user, designed for use by individuals within a department or organization. Its Business plan is $49 per month per user and introduces an unlimited number of created documents, CRM integrations, a content library, custom branding, and workflow tracking.
When we have a time-sensitive document that needs signing right away, we know we can count on Adobe Acrobat Sign to set up the document, mark where signatures are required and then send it securely on it's way for signing. We then receive a notification once signed along with a security certificate that lets us know the document was not tampered with and the time and date it was securely signed. Everything can be completed in a matter of minutes rather than hours if you had to book a client meeting, travel to their home, get their signatures, drive back
PandaDoc is excellent for onboarding and document collection. It is easy to create templates for even the most inexperienced users (I was able to get the hang of PandaDoc in less than a week). Even though I use PandaDoc to send out custom PDF quotes, the quote builder from the system is not good for creating quotes that have items with different frequencies. It still needs a lot of work.
Adobe Acrobat Sign tracks whether or not a signer has viewed a document
Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
I've noticed if I am sent a link to sign through Adobe Acrobat Sign and I have several Acrobat windows open (especially if there is a prior sign window still open) the program freezes when it tries to open the new signature link (my firm uses Macs, so not sure how or if that is related to the glitch).
I have had times when one of the parties in the email string sent to gather signatures either encountered issues or are unable to sign and the integrated help menus don't seem to be sufficient to walk a novice through the process.
That allows us to include the "subject" field within the "saved messages" template. Currently we have to manually edit the subject every time we submit a quote
That we can use Spanish in "Recipient's display language" to show the prices of the products separating the thousands with a comma and the decimals with a point
To be able to import the names and prices of products in the price table without having to delete the first row because it appears blank
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
I do think there could be improvements in the usability. If the document can be set up right the first time, things are a breeze. Even as an experienced user though, I find I am creating 2 or 3 versions of the documents and voiding them before I can fine the correct document parameters. It is difficult to go back on decisions you have made to a document, so it's better to void them and try again fresh. This takes quite a bit of time, though.
Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
Adobe Sign is very even with the options evaluated in the top of tools for electronic signatures. One of the big things that set it apart is the previous implementation we had with other Adobe products. This greatly simplifies the implementation as well as the necessary configurations at a technical level. But in addition to this, it is important to emphasize that during the pandemic, users made use of this software because it came as a test element with great benefits by using Adobe Acrobat DC on a daily basis, for users it was transparent to use it and it would have represented great cultural changes. within the organization to change tools when they were already familiar with one.
PandaDocs is way easier to use on the back end. So much more capabilities and custom field options. Because of this, it makes it extremely easy for recipients to complete fields accurately. Using Adobe, we would have to upload existing documents for signature but with PandaDocs we can adjust documents directly in the platform. We love PandaDocs and it has increased our efficiency greatly.
At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
Provided an easy user and member/customer interface, which optimized the speed at which representatives were able to complete tasks.
Storage capacity was excellent, so the need for third-party software was no longer needed, which saved on costs.
The reliability of having internet and the Adobe service being up can sometimes be an issue, so when there were technical difficulties, the process was interrupted.
Time saved: Using templates we spend a lot less time copying and pasting Word docs that someone might accidentally edit. With customizable fields we can easily update information for each new doc so there's never a blank spot.
Customer experience: It's much nicer to send along an e-sign option for both us and the customer. There's no back and forth around Word docs versus PDFs, it's easy for them to sign, and they never miss a signature field.
