Adobe Acrobat Sign vs. PandaDoc

Adobe Acrobat Sign

604 Reviews and Ratings

PandaDoc

580 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Adobe Acrobat Sign	Score8.2 out of 10	Mid-Size Companies (51-1,000 employees)	Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…	$14.99 per month license
PandaDoc	Score8.5 out of 10	N/A	PandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.	$35 per month per seat

Pricing

Adobe Acrobat Sign

PandaDoc

Acrobat Standard DC for teams: $14.99
per month license
Acrobat Pro DC with advanced e-sign: $16.99
per month license
Acrobat Sign Solutions: Call 800-685-4192 for pricing

Starter: $35
per month per seat
Business: $65
per month per seat
Enterprise: Contact Sales

Pricing Offerings
Adobe Acrobat Sign	PandaDoc
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	Yes

$34.99 license per month

Optional

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PandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.

Community Pulse
Key User Insights
	Adobe Acrobat Sign	PandaDoc
Considered Both Products	Adobe Verified User Chose Adobe Acrobat Sign I chose Acrobat Sign over DocuSign based on cost. Having used DocuSign previously, it would have been worth the extra money to stay with them. PandaDoc seemed straightforward and cost-effective, but I wanted to use a brand that would have wider recognition. Incentivized Helpful? Jeff Keeney Sales and Customer Success at Cross-Sell in Sales at Cross-Sell (Automotive, 11-50 employees) Chose Adobe Acrobat Sign Using DocuSign for years and then Adobe Acrobat Sign, the decision to try PandaDoc was a surprise but they quickly captured our teams interest and eventually our business. The analytics, drag and drop features for template creation and the ability to modify documents on the fly … Incentivized Helpful? Verified User Chose Adobe Acrobat Sign They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for … Incentivized Helpful? Brooke Shilling Executive Assistant in Corporate at Hercules LED (Utilities, 11-50 employees) Chose Adobe Acrobat Sign I like that its incorporated WITH ALL Adobe products so I can create a PDF or edit one and attach my signature RIGHT there or send it off for signature all in one go. Incentivized Helpful? Verified User Chose Adobe Acrobat Sign Adobe Sign has the brand-name edge on the other products. It is towards the upper end of the price range, with features comparable to the others. It would be a stronger contender if it had support and if logging in wasn't such a challenge. Not my first choice, but not a bad … Incentivized Helpful?	PandaDoc Verified User Chose PandaDoc ease of use and simplicity for the customer experience Incentivized Helpful? Jason Frazell Founder at Jason Frazell, LLC (Professional Training & Coaching, 1-10 employees) Chose PandaDoc I found PandaDoc's ease of use to be the superior solution to all of the other software I tried. Incentivized Helpful? Verified User Chose PandaDoc much better. The pricing structures worked a lot better than the other companies because we are a small clinic Incentivized Helpful? Chris Lee Managing Director in Information Technology at Netcare (Information Technology & Services, 11-50 employees) Chose PandaDoc It was easier to set up and use than both of those products. Incentivized Helpful? Ashley Mareko Partner and Director in Corporate at SurrogateFirst (Professional Training & Coaching, 11-50 employees) Chose PandaDoc We chose PandaDoc for its ease of use and tools that allow a professional feel. The convenience for our clients to review and sign agreements also helped us make the decision to go with PandaDoc. Incentivized Helpful? Nesanel (Nate) Moeller COO in Corporate at The Penguin Group (Computer Software, 11-50 employees) Chose PandaDoc PandaDoc is so much simpler to use. It is also the cheapest option that has full integrations via its API! Incentivized Helpful? Roman Gurule CEO (Chief Executive Officer) in Corporate at thedigital505 (Internet, 1-10 employees) Chose PandaDoc PandaDoc is way easier to use than any other document system that I’ve experienced. The value proposition is definitely better than competitors, both the desktop and mobile user experience is significantly better, the functionality is much more intuitive, and the product is … Incentivized Helpful? Lonnie Ayers, PMP, CSM, Capt. USAF (IRR) Founder and President in Sales at SAP BW Consulting, Inc. (Marketing and Advertising, 1-10 employees) Chose PandaDoc At the time of evaluation, it had the functionality we were looking for at price point we could afford. Incentivized Helpful? Verified User Chose PandaDoc Easier to use. Cheaper. Faster. Less stiff. Incentivized Helpful? Kat Olarte Consultant in Professional Services at Tangible Results Now! (Professional Training & Coaching, 1-10 employees) Chose PandaDoc PandaDoc stacks up above and beyond. It's replaced having to create a document in Word, save it to PDF, and then upload it for signature in an e-sign tool. I can create my documents in the editor. Present proposals in presentation mode instead of powerpoint and send directly … Incentivized Helpful? Verified User Chose PandaDoc We selected PandDoc initially for the cost savings and grew very happy with it after using for several months. Incentivized Helpful? Brendan May Managing Director in Corporate at Hotel Res Bot UG (haftungsbeschränkt) (Hospitality, 11-50 employees) Chose PandaDoc PandaDoc has a better UI and a competitive pricing Incentivized Helpful? Verified User Chose PandaDoc PandaDoc is more accessible and easy to use then several of its competitors which we have trialed but do not match up to all of the functionalities available in this software. Lacking straight forward navigation and all of the field tools offered even in the unpaid version. We … Incentivized Helpful? Ali Berger Co-Founder + Co-CEO in Marketing at ALLAUR (Marketing & Advertising, 1-10 employees) Chose PandaDoc PandaDocs is way easier to use on the back end. So much more capabilities and custom field options. Because of this, it makes it extremely easy for recipients to complete fields accurately. Using Adobe, we would have to upload existing documents for signature but with PandaDocs … Incentivized Helpful? Tina Hart Chief of Staff in Human Resources at Hearken (Newspapers, 1-10 employees) Chose PandaDoc We looked at several other products, most notably Adobe and DocuSign. We found PandaDoc to be easier to use and a better value. There might be a couple of additional features with Adobe or DocuSign, but PandaDoc has done everything we've needed for our amount of e-signing needs … Incentivized Helpful? Verified User Chose PandaDoc We tried DocuSign first but found the learning curve too steep. PandaDoc was able to launch almost instantly for us. Incentivized Helpful? Pheng Soon Tan Business Solutions Consultant in Professional Services at Biz Square Pte Ltd (Accounting, 1-10 employees) Chose PandaDoc The free plan from PandaDoc is better than the rest. The paid plans are affordable as compared to the rest. Incentivized Helpful? Verified User Chose PandaDoc PandaDoc is free for what I use. Incentivized Helpful? James Lajoie Chief Operating Officer in Professional Services at PSP Compass Solutions (Marketing & Advertising, 1-10 employees) Chose PandaDoc Great value and it won't break the bank! Incentivized Helpful? Verified User Chose PandaDoc While much less powerful, PandaDoc gives much more aesthetic depth. Incentivized Helpful? Verified User Chose PandaDoc PandaDoc's integration with Pipedrive and template design capabilities helped it win out over these other services. Again, the major complaint is not having a radio button in as a form element. It is desperately needed and still means we are hanging on to these other services … Incentivized Helpful? Verified User Chose PandaDoc The main reason we selected PandaDoc was the Bulk Send feature. Our data comes out of other databases in Excel and I didn't want to have to use yet another 3rd party software to load that information before integrating with an eSignature engine. PandaDoc was one of the only … Incentivized Helpful? Dan Schmieder Regional Sales Manager in Sales at Vitu (Information Technology & Services, 201-500 employees) Chose PandaDoc I believe they are very similar - I have not used either but researched both. Incentivized Helpful? Verified User Chose PandaDoc We compared it to Adobe Sign but this came out a lot more expensive. PandaDoc is a very reasonable price for the amount you can do on it. Incentivized Helpful? Matt Fehrmann VP of Business Development in Sales at Zgraph (Marketing & Advertising, 1-10 employees) Chose PandaDoc PandaDoc is more modern and robust, and it has more integrations. Incentivized Helpful?
	Would buy again
	93% Would buy again 177 Answers	96% Would buy again 222 Answers
	Delivers good value for the price
	93% Delivers good value for the price 150 Answers	97% Delivers good value for the price 204 Answers
	Happy with the feature set
	92% Happy with the feature set 175 Answers	96% Happy with the feature set 221 Answers
	Lived up to sales and marketing promises
	93% Lived up to sales and marketing promises 111 Answers	97% Lived up to sales and marketing promises 174 Answers
	Implementation went as expected
95% Implementation went as expected 133 Answers	97% Implementation went as expected 182 Answers

TrustRadius Insights
	Adobe Acrobat Sign	PandaDoc
Highlights	Research Team Insight Published June 23, 2020 PandaDoc and Adobe Sign are both tools competing in the eSignature software space. PandaDoc’s key feature is eSignature. However, it also supports contract and proposal management. PandaDoc also has a related tool Quote Roller, focused on sales proposal automation. Adobe Sign, as its name suggests, is primarily focused on eSignature as well. While an increasing number of eSignature products feature advanced functions such as in-app document creation, tracking, and real-time collaboration, a simple eSignature tool is an attractive choice for administrators who need a large number of signatures for a small selection of documents. Adobe Sign reviewers are primarily working in mid-sized companies and in the Computer Software space. PandaDoc reviewers are primarily small businesses, but have their largest representation industry-wise from Computer Software companies as well. Features A key selling point of Adobe Sign is its integration with Adobe Acrobat, which is a commonly used tool for designing and arranging online documents. This allows administrators to seemingly create and alter documents on the fly without inefficient and error-prone editing processes. PandaDoc really speaks to its utility as a sales support tool. The value proposition from PandaDoc is that using its features can help sales teams “crush their quota from propose to close”. PandaDoc seeks to accomplish this goal by providing insights into document workflows, changes, and analytics to streamline, automate, and improve upon online document management and eSignature user experiences. Limitations Adobe Sign’s standard plan features all the necessary capabilities of an eSignature software, however, it does not support advanced eSignature authentication, which is a requirement for some organizations. Adobe Sign’s online support and documentation have also left many reviewers with much to be desired. This makes Adobe Sign difficult to learn or troubleshoot, which is a major con. PandaDoc’s biggest drawback appears to be its ease-of-use. Many reviewers report that there is a learning curve with PandaDoc and that memorizing its intricacies, especially as they change between upgrades, can make use across large teams and departments difficult. PandaDoc continues to be popular, however, given it has a version available completely free and with a high-rated payment portal. Pricing Adobe Sign does not have a free version available. Standard pricing starts at $20.99 per license a month. Each license supports up to 8 users. Enterprises with multiple teams and departments requiring eSignature functionality are encouraged to contact their sales team for customized pricing and access to features outside of the Standard plan. PandaDoc’s cheapest paid plan starts at $9 per month per user, designed for use by individuals within a department or organization. Its Business plan is $49 per month per user and introduces an unlimited number of created documents, CRM integrations, a content library, custom branding, and workflow tracking.

Best Alternatives
	Adobe Acrobat Sign	PandaDoc
Small Businesses	BoldSign, by Syncfusion Score10 out of 10	BoldSign, by Syncfusion Score10 out of 10
Medium-sized Companies	OneSpan Sign Score9.6 out of 10	OneSpan Sign Score9.6 out of 10
Enterprises	DocuSign Score8.7 out of 10	DocuSign Score8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Adobe Acrobat Sign	PandaDoc
Likelihood to Recommend	3.0 (228 ratings)	8.5 (329 ratings)
Likelihood to Renew	8.0 (30 ratings)	9.1 (18 ratings)
Usability	1.9 (194 ratings)	8.3 (23 ratings)
Availability	9.0 (5 ratings)	9.1 (4 ratings)
Performance	9.0 (4 ratings)	9.6 (21 ratings)
Support Rating	7.3 (164 ratings)	6.1 (23 ratings)
Online Training	8.0 (1 ratings)	- (0 ratings)
Implementation Rating	8.0 (7 ratings)	6.3 (4 ratings)
Configurability	9.0 (3 ratings)	2.8 (3 ratings)
Ease of integration	5.0 (2 ratings)	9.0 (20 ratings)
Product Scalability	8.0 (3 ratings)	8.6 (4 ratings)
Vendor post-sale	9.0 (2 ratings)	9.7 (20 ratings)
Vendor pre-sale	9.0 (2 ratings)	6.7 (4 ratings)

User Testimonials
	Adobe Acrobat Sign	PandaDoc
Likelihood to Recommend	Adobe Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals. Kennedy Humphrey MBA HR Manager Read full review	PandaDoc Best suited for after demonstrations when requested by the prospect when they are looking for pricing with T&C. The data room is also great that acts like a drop box for opportunities and their contacts. Helps share pertinent information with others in the organization. Incentivized Verified User Read full review
Pros	Adobe Adobe Acrobat Sign tracks whether or not a signer has viewed a document Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic Incentivized Kayte Moore Family Law Paralegal Read full review	PandaDoc Allows clients to remotely execute documents. Tracks the progress of document execution. Emails clients to remind them to sign documents so we don't have to follow up. Emails us when documents have been fully executed. Provides an easy-to use interface to place signatures, dates, and other information on our forms. Incentivized Phil Goldberg Attorney Read full review
Cons	Adobe Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription. Integrations available but your CRM integration is only available with enterprise license. Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor. Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients. Incentivized Jeff Keeney Sales and Customer Success at Cross-Sell Read full review	PandaDoc Sometimes the fillable fields don't automatically map properly and you have to manually adjust. Plan tiers and pricing recently changed, so now we get less value and less features (limited templates, no more pricing tables or invoicing/connected payment) for the same price, which is pricy for a small business. Easier, integrated invoicing as an included feature (so we don't have to use a different software for invoicing/payment collection) would be ideal. You have to upgrade to the Business Plan for this. Incentivized Verified User Read full review
Likelihood to Renew	Adobe It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form. Incentivized Lori Diggs HR Project Analyst Read full review	PandaDoc The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new Incentivized Verified User Read full review
Usability	Adobe I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out. Incentivized Luke Holocher Business Manager Read full review	PandaDoc Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete. Incentivized Carl Thaisen Founder Read full review
Reliability and Availability	Adobe I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this Verified User Read full review	PandaDoc We haven't had any real issues regarding downtime as of yet. Incentivized Verified User Read full review
Performance	Adobe The Adobe Acrobat Sign's performance are excellent. When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support Incentivized Verified User Read full review	PandaDoc The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out. Incentivized Verified User Read full review
Support Rating	Adobe It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient. Incentivized Verified User Read full review	PandaDoc Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract. Incentivized Melissa Veinotte Registered Storage Designer Read full review
Online Training	Adobe The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools. Joshua Lipton VP Technology Read full review	PandaDoc No answers on this topic
Implementation Rating	Adobe We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect. Jessie Mead Business Services Read full review	PandaDoc Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor. Incentivized Linda Stefani Operations Director Read full review
Alternatives Considered	Adobe They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients). Incentivized Verified User Read full review	PandaDoc We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time. Incentivized Verified User Read full review
Scalability	Adobe At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working. Now we are using it also in other situation because it help us with time and we can also reduce cost Incentivized Verified User Read full review	PandaDoc It's scalable Incentivized Verified User Read full review
Return on Investment	Adobe Significantly reduced the time required for document signing processes reducing wasted time and effort Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures. Incentivized Verified User Read full review	PandaDoc We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity. We have been able to find older documents very easily. W-9 have been very difficult due to Section 3, but this was addressed with conditional logic Incentivized Verified User Read full review
ScreenShots	Adobe Acrobat Sign Screenshots	PandaDoc Screenshots