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Grasshopper

Grasshopper

Overview

What is Grasshopper?

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and…

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Recent Reviews

Life Save!

10 out of 10
September 28, 2019
Grasshopper has been a lifesaver for several of our companies. During repeated power outages, we were immediately able to reroute calls to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Call screening (36)
    10.0
    100%
  • Message alerts (43)
    9.2
    92%
  • Answering rules (47)
    9.2
    92%
  • Mobile app for iOS (35)
    8.9
    89%
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Pricing

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Solo

$29

On Premise
per month

Partner

$49

On Premise
per month

Small Business

$89

On Premise
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Grasshopper Tekla Live Link Beta Bridge Demo Pt1

YouTube

Grasshopper Generative Design Tutorial: Galapagos - Evolutionary Solving

YouTube

Demo Grasshopper Automatic Section Script for Rhino3d

YouTube

Rhino 6 Grasshopper - displaying realistic materials using Cycles

YouTube

Build a WUFI passive model in Grasshopper with Honeybee

YouTube

hyperbolic paraboloid via grasshopper

YouTube
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Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

9.7
Avg 8.2

Call Management

Customized phone system settings

9.6
Avg 8.4

VoIP system collaboration

Team collaboration via cloud phone system

7.9
Avg 8.3

Mobile apps

Apps are compatible with mobile devices.

8.9
Avg 8.3
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Product Details

What is Grasshopper?

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

Key Features
  • Desktop + Mobile Apps
  • Voicemail Transcription
  • Simultaneous Call Handling
  • Custom Greetings
  • Reporting
  • Business Texting
  • VoIP/Wifi-Calling
  • Virtual Fax
  • Incoming Call Control
  • Business Phone Number
  • Call Forwarding
  • Voicemail
  • Extensions
  • Call Transfer
  • Instant Response

Grasshopper Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: User templates
  • Supported: Call reports
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Video conferencing
  • Supported: Audio conferencing
  • Supported: Video screen sharing
  • Supported: Instant messaging

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Grasshopper Video

What is Grasshopper?

Grasshopper Competitors

Grasshopper Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Mac
Mobile ApplicationNo

Frequently Asked Questions

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

Phone.com are common alternatives for Grasshopper.

Reviewers rate Multi-level Interactive Voice Response (IVR) and User templates and Call screening highest, with a score of 10.

The most common users of Grasshopper are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(92)

Attribute Ratings

Reviews

(26-50 of 56)
Companies can't remove reviews or game the system. Here's why
September 25, 2019

Grasshopper is a great virtual phone solution for small businesses with easy extensions, call screening, and personalized greetings

Bryan McAnulty | TrustRadius Reviewer
Bryan McAnulty
Product Director
Velora Studios (Design, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you only need a single phone number and have no need for complex forwarding or extensions, then there is no need for Grasshopper. If you want more than that and need a professional setup for your business without the time and expense, Grasshopper is a great solution. No need to deal with expensive outdated hardware. Grasshopper is a virtual solution that will work with your employee's existing phone or smartphone.
September 19, 2019

Don't Let It Get Away

ER
EVAN RABINOWITZ
President
Alchemy Entertainment & Events, LLC (Events Services, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Grasshopper would best used in teams with 1-15 members who need phone system use regularly without a dedicated landline. While the price is extremely competitive by comparison, it lacks some features of larger VOIP systems.
September 19, 2019

We love Grasshopper!

Verified User
Executive in Corporate
Staffing and Recruiting Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Grasshopper is great for small businesses with a mobile workforce. It is ideal for trade contractors, professional services companies, and any small business office environment where you don't deal with call transfers, intercom functionality, and a traditional receptionist. We used it to replace our receptionist -- while increasing our professional image.
September 19, 2019

Jumps Over The Competition!

Verified User
C-Level Executive in Product Management
Chemicals Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Grasshopper is well-suited for pretty much any environment, but excels in those situations where a portion of the work force is mobile or remote. When a company has a PBX-based phone system, calls to the toll-free Grasshopper-based system can be pointed to the PBX or to the individual employee's phone. Maximum flexibility. And, if you use the same extensions for the PBX and the Grasshopper system, when a call comes in, the caller is unaffected by the call's termination point. Whether it's the PBX or the Grasshopper system that answers, when the caller enters the extension, they're connected no matter which system answered or the called person's physical location. So, even if your work force is in the same location, Grasshopper is a simple way to add toll-free service if you mirror your conventional system's extension numbers in your Grasshopper setup.
September 19, 2019

Great for an Individual Independent Contractor

Dan Lea | TrustRadius Reviewer
Dan Lea
Executive Director
Cellulose Insulation Manufacturers Association & Cellulose Insulation Manufacturers Assn. of Canada (Non-Profit Organization Management, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Ten years ago we lost access to a full-time receptionist and an attended phone system that allowed calls to be answered and transferred to me or a technical support person. An answering service proved to be unsatisfactory. In searching for an acceptable alternative I came across Grasshopper and decided to try it. We want calls to the association to be answered every time and whenever possible directed immediately to a real person. Grasshopper does this well.
September 19, 2019

Excellent service, great value

TM
Trisha Miller
President
Sunset Travel (Leisure, Travel & Tourism, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Grasshopper is one of many such service providers who fill a vital niche in the small business market, whether it's a one-person business or larger, where a professional telephone experience is desired. Many small businesses cannot afford to hire someone to just answer the phone and an answering service can sometimes be an obstacle, rather than an asset (I know, we've used several in the past). Grasshopper fills this void and stands out from their competition by doing it well and affordably, by being easy to use, and by providing excellent customer support.
September 19, 2019

Quick review for an effective small business phone system.

Verified User
Vice-President in Marketing
Airlines/Aviation Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
A new startup business will find it very simple to set up a business phone number and enjoy full reporting and data immediately. The voice recorder studio has some great features to help a new business with a professional setup and phone response system. The mobile app is useful so that you can stay on top of your business at all times.
September 19, 2019

Built for businesses, Grasshopper brings sanity to your phone directory.

Verified User
C-Level Executive in Engineering
E-Learning Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Grasshopper provides a central line for our employee directory, where we route calls to individual Google Voice numbers. Perfect for adding a layer of indirection with the main line on top of numbers that can change over time.
September 19, 2019

A great software for the price

Verified User
Executive in Corporate
Non-Profit Organization Management Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We work with a lot of small businesses and we find that it's a much better solution than having people use their personal cell phone but without the extreme expense or commitment of a business phone contract. It's perfect for a startup or a small organization getting their footing and trying to grow.
September 19, 2019

Grasshopper Keeps My Church Ministry Mobile

Guy Smith | TrustRadius Reviewer
Guy Smith
Senior Pastor
One Life Church (Religious Institutions, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's great for teams that don't want to be tied to their offices. For us, as a church, we enjoy the flexibility of traveling throughout the community without having to check back for messages. Also, this replaces a receptionist. Our cell phones are more powerful and we don't have to give out our personal numbers. Plus we can set open hours.
September 11, 2019

Grasshopper makes Business phone system set up a breeze and affordable!

Chris Donald | TrustRadius Reviewer
Chris Donald
Managing Partner
InboxArmy (Marketing and Advertising, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Grasshopper is the perfect system for Start-ups and small to medium size businesses. Incoming calls can be forwarded to business phone, cell, and others if needed. With unlimited extensions, it's easy to add a new employee. Great if you have remote workers.
February 08, 2019

Perfect system for the small business with a focus on mobility

Kevin Freels | TrustRadius Reviewer
Kevin Freels
President
SWIFTech, Inc (Computer Networking, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Start-up businesses and very small businesses that don't require a physical phone handset are ideal the grasshopper. There have been numerous times when we have met with people who needed the phone solution and it just didn't make sense sell them something more expensive considering the way that they use their phones.
February 01, 2019

Grasshopper is the perfect phone system for small companies on the go

Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician
Founder/CEO
Gig Gear LLC (Music, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The ability to have a business phone system "in the cloud", that allows my company to have the appearance of a centralized location, with no downtime on answering or returning calls is great. It also allows me to not have to give out my personal cell phone number to clients and contacts that I wouldn't want to have it. It gives me peace of mind and also adds efficiency for me and my team even as we are spread out throughout the country. For larger organizations with a centralized location where everyone works together it might not be necessary, and actually rather too cumbersome. In those cases, a dedicated VoIP phone system would certainly be a better option.
January 30, 2019

Grasshopper In Summary

Verified User
Administrator in Corporate
Security and Investigations Company, 201-500 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For a smaller company it's a great tool. Be careful with extra pricing for things you don't need. A larger company would probably find Grasshopper somewhat limiting so be prepared to scale to a different model. A very small company would be priced out of Grasshopper although it would make a 1 or 2 person office sound way bigger.
December 01, 2018

Put a spring in your phone system with Grasshopper

Tim Mack | TrustRadius Reviewer
Tim Mack
Instructor
Atlanta Kyusho and Jujitsu (Performing Arts, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is well suited if you run a business, work with many contractors, and want each contractor to have a phone number that is able to be reached from a mainline. This is where Grasshopper excels. You get your main number and apply extensions for all the people you work with, then your company could be unified with one phone number. Each contractor can still have their own cell phone with their own personal number and just received a forwarded call. This helped us a lot!
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