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Smartsheet

Smartsheet

Overview

What is Smartsheet?

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

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Learn from top reviewers

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Pricing

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Pro

$9

Cloud
per month per user

Business

$19

Cloud
Per User / Per Month

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

What Is Smartsheet? Everything You Want To Know In Under 10 Mins!

YouTube

Smartsheet Review: Key Features, Pros, And Cons

YouTube

Smartsheet Dynamic View Demo

YouTube

Smartsheet Demo [The Only One You Need]

YouTube

Smartsheet for Project Management - Demo

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.8
Avg 7.6

Professional Services Automation

Features that support professional services organizations

8
Avg 7.5
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Product Details

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Karyopharm Therapeutic's mission is to bring important drugs to market. Clinical trials involve careful design, documentation, and approvals. The company moves through the process, getting drugs to patients quicker, with Smartsheet.

Smartsheet Competitors

Smartsheet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

Reviewers rate Task Management and Team Collaboration highest, with a score of 9.7.

The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 97)

Smartsheet is a smart choice

Rating: 9 out of 10
March 04, 2015
SL
Vetted Review
Verified User
Smartsheet
1 year of experience
We utilize Smartsheet to track production of our learning activities in different grade levels. We have various milestones that we record completion dates of which allows users visibility of overall progress and identifies ownership. We label due dates and provide hyperlinks to existing assets in JIRA and Xinet, our digital asset management system.
  • Sorting categories and columns
  • Hyperlinks to JIRA
  • Multiple users can view at once
  • Real-time updates
Cons
  • Ability to export filtered information to Excel
  • Finer navigation of cursor
  • Finer navigation of scrollbar
The fact that Smartsheet is cloud based is an issue for financial use and confidentiality but it's a pretty dynamic tool for large scale production. An important factor to consider is cost for multiple administrators so an organization should estimate how many are required since there is a fee for multiple administrators but unlimited users.

Smartsheet is a smart choice

Rating: 9 out of 10
April 30, 2018
MB
Vetted Review
Verified User
Smartsheet
2 years of experience
Smartsheet is one of the primary tools our IT project managers use to manage work timelines, dependencies and resource reporting. It is mainly a tool used in our IT division. Though it is a tool used by our project managers, it is used to track other smaller work efforts and to collaborate with others involved. It is also easy to access since it is an app on Google.
  • Easy collaboration without having to have a program installed on your machine.
  • I like the ability to export gantt charts to a variety of output formats (excel, pdf, .png, XML, Google Sheets)
  • Comments and attachments are easy to attach and access.
  • Very easy to switch views from Gantt to Card (Kanban) to Grid to Calendar view.
Cons
  • Would be nice to have a burn down chart to track remaining tasks and forecast over/under progress.
  • It really does most things pretty well.
I track several projects at a time and I like the ability to have different tabs open, one with each project. Switching between them on the fly is a plus for me. Usability and accessibility is easy and straight forward. I think the collaboration feature is especially helpful in sharing status real time as well as housing documentation for ease of reference by the team.

Amped up spreadsheet, lacks real project management features

Rating: 4 out of 10
May 22, 2021
Vetted Review
Verified User
Smartsheet
5 years of experience
Smartsheets are used to help manage product launches. Since so many teams across the organization are involved in the full product launch process, Smartsheets helps us keep an organized list and status on each item. It keeps us on task, and on time.
  • Easy collaboration & note sharing.
  • Work on tasks remotely.
  • Switch between views: List, calendar, gantt chart, etc.
Cons
  • Not very user friendly.
  • Limited activity log.
  • Pricey compared to other tools.
If you're looking for a super-powerful spreadsheet, this is for you. There is not a steep learning curve if you are familiar with spreadsheets. However, if you want something that has a better activity log, it is more user-friendly and agile, you're better off trying a more in-depth project management tool.

Smartsheet for the Smart Project Manager

Rating: 10 out of 10
December 04, 2014
RB
Vetted Review
Verified User
Smartsheet
4 years of experience
My organization used smartsheet to manager all implementation project plans and project documentation for product implementations. Smartsheet was also our tool for action item list tracking during UAT. It was a great way to share real time updates with clients allow visibility to all stakeholders.
  • The Notification feature is an excellent tool to send friendly reminders to project participants regarding status updates and approaching deadlines.
  • The export feature to multiple file types such as MS Project and MS excel allow for ease of sharing with stakeholders who prefer to use a traditional software.
  • The audit functionality within each sheet allows to Project Managers to easily identify changes and updates to plans and task lists.
Cons
  • I would love to see more templates and standard reports to use as baselines.
  • When using workspaces it would be nice to be able to set access by sheet. Only being able to set access by workspace can be limiting and force the user to create single sheets not joined by a workspace. This also means the user is limited to the color and themes that could be used when dealing with multiple clients.

Will the team benefit from having real time updates and notifications of changes as they happen? Yes

Will the team value the version control features used for attachments? Yes

Excel on steroids! If you manage a team that manages a ton of projects, Smartsheet is a LIFESAVER! It's familiar, dynamic, and comprehensive in its reporting and dashboard features.

Rating: 8 out of 10
August 16, 2018
MG
Vetted Review
Verified User
Smartsheet
3 years of experience
We use Smartsheet to share dynamic project info and manage multiple projects with changing information on a daily basis. Our entire organization uses an enterprise level account, but we are power users in our department. My team manages over 75+ projects with multiple moving parts and I need an easy way to see a snapshot of daily progress on all projects, as well as a dashboard view that includes statuses. Smartsheet does just that. We think of it as Excel on steroids, that you can maintain in a live, real-time environment. It has made my team faster and more accurate for sure.
  • Dashboards. If you know how to use them, they can combine the info and data from multiple sheets into one comprehensive view. This is crucial if you are managing a team that manages multiple projects in Smartsheet. It's like having all of the up to date, real time info at my fingertips.
  • Love that they went mobile. I can check info onsite when I'm traveling without having to login to my computer or have my computer with me.
Cons
  • I would love to see the ability customize some of the forms with our own branding.
  • I would love the ability to be able to delete a sheet, even if I was not the owner. Perhaps maybe give an overall administrator status. We have folks who have left the company and I cannot delete their old sheets. It gets very cluttered.
Again, if you are the head of a department and manage multiple project managers, Smartsheet will keep you organized, keep your info up to date and safe online, and will give you the tools you need to access on desktop or mobile. It will create efficiencies just by convenience alone. It also helps our organization become more GDPR compliant. With a million different Excel spreadsheets floating around, saved on different laptops, it's hard to track and manage privacy issues. With Smartsheet, it's all online, in one spot and deleted that data is easy.
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