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Xero

Xero

Overview

What is Xero?

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features…

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Recent Reviews

Xero to Hero

8 out of 10
March 18, 2024
Incentivized
My business uses Xero as a gauge for all financial optics. It helps manage monies in and out, account visibility and solves invoicing …
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Xero the Hero

10 out of 10
March 04, 2024
Incentivized
I use Xero for invoicing, reconciling our monthly revenue and spending, and providing our accountants with the information they need for …
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Xero or Zero

1 out of 10
March 01, 2024
I use it as an accounting program. <br>The program constantly loses the ability to connect to my bank. When reported this problem takes …
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Xero

4 out of 10
February 02, 2024
It is an accounting system we use for billing, paying bills, and producing financial reports. It also has payroll capabilities, but I am …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 44 features
  • Bank reconciliation (188)
    9.1
    91%
  • Accounts receivable (181)
    9.0
    90%
  • Standard reports (183)
    8.3
    83%
  • Dashboards (180)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

"Straight-Forward" Accounting. How Xero Helped a Business Owner Manage Expenses
03:08
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Pricing

View all pricing

Early

$13

Cloud
per month

Growing

$37

Cloud
per month

Established

$70

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.xero.com/us/pricing-plans/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $13 per month
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.7
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.5
Avg 7.1

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.1
Avg 7.6

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.4
Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

6.5
Avg 7.0

Order Management

The ability to process orders, and track them from quote to cash.

6.8
Avg 7.4
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Product Details

What is Xero?

Xero is an online accounting software platform for small businesses and their advisors, as well as for personal finance. Xero competes most often with QuickBooks Online. Its features, beyond the ubiquitous general ledger and double-entry bookkeeping support, include invoicing with quotes, bank reconciliation, purchase order and expense management, tax management, and it is mobile-accessible. Xero integrates with over 800 third-party applications, covering everything from inventory and logistics to cash flow, project management, customer relationship management, and e-commerce.

The product is sold by subscription (a distribution model commonly known as software as a service or SaaS) requiring the payment of a monthly fee. This charge is proportionate to the number (and type) of company entities managed by the subscriber. The lowest tiered pricing option is the $9 per month Starter pack, which supports unlimited users but a limited number of transactions. The $30 Standard pack breaks open usage limits and adds e-filing and payroll options. The $70 Premium package doubles the number of supported employees on payroll from 5 to 10, and supports multiple currencies.

Xero Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Cash management
  • Supported: Bank reconciliation
  • Supported: Expense management
  • Supported: Time tracking
  • Supported: Fixed asset management
  • Supported: Multi-currency support
  • Supported: Multi-division support
  • Supported: Regulations compliance
  • Supported: Electronic tax filing
  • Supported: Self-service portal
  • Supported: Global Financial Support
  • Supported: Primary and Secondary Ledgers

Inventory Management Features

  • Supported: Inventory tracking

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication

Xero Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Xero Video

Xero is accounting software for small businesses and their advisors. It reveals a business's cashflow in real-time with online accounting, invoicing, payroll, billing & banking.

Xero Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

Xero starts at $13.

Priority AccountEdge, QuickBooks Online, and Sage 50cloud Accounting are common alternatives for Xero.

Reviewers rate Journals and Reconciliations highest, with a score of 9.3.

The most common users of Xero are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(720)

Attribute Ratings

Reviews

(26-50 of 208)
Companies can't remove reviews or game the system. Here's why
James Randall | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Reconciliation of transactions is simple and can be done on a mobile device, meaning accounts can be kept up to date easily whilst away from the office.
  • Cashflow management is also simple with Xero, it's a few clicks to generate a report on cashflow so you can always be sure how your business is currently fairing.
  • Expenses categorisation could be a little simpler, there are large amounts of categories and it can take time to find and scroll to the correct one. A simplified list based on past transactions could be incorporated to improve this.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Integrates well with Unleashed inventory software
  • Payment gateway from invoices
  • Document templates are easy to create
  • No ability to set separate email addresses based on roles or document type, e.g. invoices and statements have to go to the same address (or be manually redirected)
  • Reporting functionality is clunky to use and not very in-depth
  • Generally seems to be aimed at sole-traders and very small businesses
December 01, 2023

Xero - User Friendly

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of correcting G/L accounts
  • Ease of reporting
  • Benefit of A/P is the scanning to import function
  • printing checks should have option to arrange in alpha order
  • there should be an easier way to void stale dated checks once a period is closed
November 30, 2023

Not too bad

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • easy to use
  • flexibility in customising reports but with limitations
  • able to integrate with numerous third party solutions
  • allow posting of manual journal in foreign curriencies
  • preparation of consolidated financial reports
  • more flexibility in customising reports
  • allow reports to be tracked in more categories
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Issues Customer Invoices
  • Manages Supplier Invoices
  • Enables our Accountant to process our Accounts
  • Xero UI could be more modern and slick like those of slack / paypal.
  • Xero user management is sometimes a little tricky to manage.
Prashant Somaiya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Cloud based - can be accessed from any browser and any device with connection to internet.
  • Bank feed - bank reconciliation
  • Asset register reconciliation
  • Various reports with facility to filter on tracking categories
  • Ability to attach emails and other documents to Journal
  • Integration with other apps
  • Audit trail of transaction
  • Addition to an asset - in current scenario we cannot add an asset ; it has to be created as new separate asset .
  • Increase in tracking category - currently there are only two category
  • Increase in tracking category options - currently there are only 100 options - in one category
  • Audit trail for financial settings - currently Xero does not who has locked the period in financial settings.
  • Sorting feature in assurance dashboard ; currently feature is missing - if we can sort transaction based on date will be great.
  • Phone facility - currently Xero help responds only by an email ; there is not facility where we can talk to real person.
September 22, 2023

Xero Wastes Zero Time

Score 10 out of 10
Vetted Review
Verified User
  • Fixed Asset Register
  • Record Keeping
  • Able to make changes to entries
  • When looking at a GL account, you cannot see where the entry was made from. Spent money does not say from which bank.
  • Supplier page does not show payment dates
  • Missing Supplier and customer detailed ledger accounts
Score 7 out of 10
Vetted Review
Verified User
  • The support is quick with answers.
  • They have you upload documents and PDFs which cut paper usage.
  • Xero is relatively user friendly.
  • They need to start adding features and stop changing they layout.
  • In the Xero Ledger function allow the client to also process.
  • Start going through the suggestions that people make, you will find good stuff there.
Mahlodi Phahlamohlaka | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Bank feed - the software can remember where you allocated an expense/income even without creating a bankrule
  • Tracing expenses, correction of wrong allocation, the Find and Recode in bulk
  • The Vat Report comes up by the click saving so much time , It comes up with all the schedules easy for audit
  • The fact that one can go on without having to roll over to the new year and be able only to choose the period one needs
  • My main struggle is when i type in search when i want to know how to do certain things, I don't know if it's maybe the language barrier my side.
  • I struggle with the bank rule but that could be me
  • I really would like to see some explanations done practically, some tutorials have videos.
  • Maybe its me I am old school, but would love to have proper training face to face practicality
Score 9 out of 10
Vetted Review
Verified User
  • Aged debtors lists
  • Bank reconciliations
  • Nice income statements and balance sheet reports with comparisons
  • Ability to go back and edit transactions
  • Restricted access control
  • Does not remember and suggest previous transactions postings
Score 10 out of 10
Vetted Review
Verified User
  • Automated bank feeds
  • Simplifying bank reconciliations
  • VAT report and VAT submission
  • Customizing the sales invoice template
  • Multi-factor authentication cannot be bypassed by subscriber or senior user
Ryan Freeman | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Bank rec is really easy and forgiving when correcting a mistake.
  • Basic financial reports are built in and useful.
  • It's popular enough that there are numerous integration options with other platforms.
  • No invoicing, late fees - despite years and years and thousands of clients requesting it, Xero has decided not to develop any kind of interest or late fee functionality. Their only solution is to suggest a 3rd party tool that is quite expensive.
  • No bundling/assembly tracking. If you are selling an item or service that requires multiple products or multiple revenue accounts, you're out of luck. Unless you want to manually make adjustments, or pay hundreds of dollars for a 3rd party tool.
July 11, 2023

Xero Review

Melinda Shein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
  • Invoice reminder sending
  • Management report
  • Business snap shot
  • Short-term cash flow
  • Allow for other languages to see and send out in PDF formats
  • The report download can have more format options
  • Invoicing format should be more flexible for logistics
  • Delivery note needs to be eligible to print
Score 9 out of 10
Vetted Review
Verified User
  • Reporting
  • Easy customization
  • Good layout view
  • Providing definitions and messages for key terms
  • Freezing when scrolling down the column headers in accounts transactions reporting
  • Having the old reporting features in the new report functions, e.g.: old P&L month-by-monthly review with blue links
  • Helping the user to transfer their Xero advisor certification when they switch organizations, e.g.: with a unique backup code
Score 4 out of 10
Vetted Review
Verified User
  • User Friendly
  • Use access levels - problem for about two years
  • Xero is expensive
  • Xero does not include smaller advisors in their roadshows, only focussed on bigger provinces
Trevor Ewen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Reconciling Transactions
  • API Design
  • Repeating Invoices, Bills, and Journal Entries
  • Fixed Asset Depreciation
  • Financial Statement Customization
  • Bank Feeds & Statement Imports
  • Correcting Mistakes
  • Contact Management
  • Payment Provider Integration
  • Email Templates
  • API Authentication for Service Accounts
  • Permissions Management
Score 10 out of 10
Vetted Review
Reseller
  • App intergration
  • Bank feeds and bank rules
  • Hubdoc, no explanation needed
  • repeating journals and invoices
  • drill down options
  • I find the difference between Start up and Standard is lacking. It would be more suitable to have a package in between the two. eg it would be better to have one that allowed bank recon and bills (not limited to 20)
  • User role can also need adjustment, I need one where i need to give full access to reports but not the bank. It would be ideal if you had a tick box on all users that allowed /dissallowed bank access.
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