Overview
What is Zoom Phone?
Built on Zoom's platform, Zoom's cloud phone consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Mobile app for iOS (16)10.0100%
- Answering rules (15)10.0100%
- Call recording (17)9.898%
- Directory of employee names (15)9.393%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/zoom-phone
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Zoom Phone?
Built on Zoom's platform, Zoom's cloud phone consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN).
Zoom Phone Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: User templates
- Supported: Call reports
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Video conferencing
- Supported: Audio conferencing
- Supported: Video screen sharing
- Supported: Instant messaging
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Zoom Phone Screenshots
Zoom Phone Integrations
- Microsoft Teams
- Slack
- Tray.io
- Smarsh for Phone
- Chorus for Zoom Phone
- Theta Lake for Zoom Phone
Zoom Phone Competitors
Zoom Phone Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Reviewers rate Answering rules and Mobile app for iOS and Mobile app for Android highest, with a score of 10.
The most common users of Zoom Phone are from Mid-sized Companies (51-1,000 employees).