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A little expensive, but well worth it
December 21, 2023

A little expensive, but well worth it

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

to distribute strategic documents and project work amongst my team.
We use it for pricing and policy reviews, employee reviews, commission statements and other management functions.
We also use it to share retail item photographs for use in out catalogs and display materials.
  • security
  • document review
  • distributed storage
  • a slightly cleaner interface for restoring deleted documents
  • It has helped tremendously with restoration of accidentally deleted files.
  • It has made collaboration with remote offices very easy
  • it is a little clunky to setup on machines with limited storage in my opinion.
Much better restoration and access control. Much easier setup.

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

It is well suited for distributed organizations that need to share documents quickly and securely.
It also serves as a good passive backup utility for key files.

Dropbox Feature Ratings

File Sharing & Management
10.0
Versioning
10
Video files
Not Rated
Audio files
Not Rated
Document collaboration
10
Access control
10
File search
10
Device sync
10
Cloud Storage Security & Administration
8.7
User and role management
8
File organization
10
Device management
8
Cloud Storage Platform
10.0
Performance
10
Reliability
10
Storage Reports
Not Rated

Using Dropbox

5 - Management and office management
1 - Myself, the owner
  • distributing management documents
  • tracking orders
  • performance evaluations
  • document signing
  • video distribution
It is a core product to our operations

Evaluating Dropbox and Competitors

  • Cloud Solutions
  • Scalability
  • Ease of Use
The fact that it is cloud based makes it easier for us to use at distributed locations and on multiple devices.
I wouldn't change. I am happy with how and what we chose.

Dropbox Implementation

the automated installer and distributor made implementation a breeze.
  • Implemented in-house
  • selective sync
  • remote sync

Dropbox Training

Dropbox Support

never contacted support
ProsCons
Good followup
Problems get solved
No escalation required
Support understands my problem
Support cares about my success
None
no, didn't feel I needed it.
n/a

Using Dropbox

It is generally usable with occasional hiccups with selective sync.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • remote sync
  • deleted document restoration
  • version control
  • selective sync

Dropbox Reliability

It scaled well as my company grew and people took on new roles.
I can access it from anywhere I can get wifi or cell service. The local files are always available.
There sometimes are delays during syncing or delays with integrated software in my experience. This is manageable though.

Upgrading Dropbox

  • didn't notice any
  • even faster syncs since we now have fiber internet.
Yes - We moved from fee to professional as our organizational needs grew.