Heap for PMS Is Critical for Data-Driven Product Prioritization

From the product management perspective, Heap allows us to get in-depth user insights. From page views to action clicks, we can track and understand, at a high and detailed level, how our users are using our platform, where they are running into pain points, what features are delivering the most value, etc. This data is incredibly valuable and has directly impacted the prioritization and road mapping of projects at our organization. By helping us see the reach of certain features and how many teachers, counselors, educators, etc. are using certain features, we can better understand where and when to put our efforts [into] the platform to deliver improvements and to level up certain workflows for our users.