Overall Satisfaction with HubSpot CRM
HubSpot CRM is a stellar CRM program. It helps us track our customers' behavior, when they open emails, how long they view something, features integrated marketing for email blasts, and tracking landing page creation, and although we don't use it presently, you can have your entire website on their platform. The product is being continually updated and improved with an emphasis on being more efficient and powerful, including incorporating some AI now. We use it company-wide, primarily for sales activities of our equipment. Having software that does nearly everything is pretty remarkable and something we have been looking for for many years. Their app is well developed, and unlike other apps, it is updated a lot and works well.
- Email marketing.
- Landing page creation.
- Tracking prospect activity.
- Organizes tasks.
- Flexible customization.
- Up-time.
- Their app could use larger text and the ability to display contacts by phone location.
- More gradually price increases for added services (jumps between plans, usually 3, is very large). Can prohibit potential growth of a company due to the financial burden.
- Could use a little more sorting capability of tasks and database.
- Has made my email marketing way easier and faster.
- Has brought almost complete peace of mind.
- Reliable and always improving.
- Integrated quoting has won me deals and managed the process much better.
HubSpot CRM is the best overall value for small to midsize companies. It is not too difficult to use, easy to learn, has a complete set of features, and does not run like a fragmented software with different modules and pieces.
Do you think HubSpot CRM delivers good value for the price?
Yes
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
Yes
Did implementation of HubSpot CRM go as expected?
Yes
Would you buy HubSpot CRM again?
Yes