Overall Satisfaction with IBM Robotic Process Automation
IBM Robotic Process Automation is the best Automation in the market. Our company is a product-based company. we have to send emails and automatic calls to our clients. for that, This is the great Robotic Automation Tool that makes our work easy and saves our Support team and development team time. And Using This RPA our deployment part is easy and can be integrated.
- It help to automating our deployment part.
- creating The bots is easy.
- The dashboard of that provide is great.
- We Mainly work on excel spreadsheets and it support to manipulate data
- Task Recording.
- The chat bot model they have to include entity-based interaction with clients
- The Cost is Quite High Compared to other RPA
- The Documentation of Natural Language program is not good
- They Have to Optimize the Performance with large data
- The Automated Task Improves the productivity time.
- Deployment cost is low
- Low error rate
- Automatic Process Improve the deployment time.
Chatbots have easily integrated into our system. and it's a great tool for interacting with our clients. The Integration of messaging systems and Natural language is quite good compared to other RPA in the market. After integrating the chatbots our productivity time really increased because the chatbot provides quick responses to our clients. and finally, I can say it's reliable for our company.
The Machine Automation process works faster and more reliably and there is a low error rate compared to humans so it increases productivity time. it saves almost 900 hours.
The Technical Support is not great compared to IBM RPA and the deployment process is taken too much time compared to IBM RPA.the cost of support is quite high.
Do you think IBM Robotic Process Automation delivers good value for the price?
Yes
Are you happy with IBM Robotic Process Automation's feature set?
Yes
Did IBM Robotic Process Automation live up to sales and marketing promises?
Yes
Did implementation of IBM Robotic Process Automation go as expected?
Yes
Would you buy IBM Robotic Process Automation again?
Yes
Using IBM Robotic Process Automation
- Project Deployment Automation
- Chatbots talk to with client's
- Scheduling the work Using Bots
- Use for Generating Reports in a schedule time
- Check The Client Containers Which Deploy on Cloud
- We have a digital assistant using RPA
- For Cost saving
- Increase Revenue
- Increases Productivity Time
- Decrease the Human Error
Evaluating IBM Robotic Process Automation and Competitors
- Product Features
- Product Usability
The Features and support system from IBM RPA have great support teams. But generally We Use Of IBM RPA Because of Chatbot, Auto Deployment, and Generating Reports. If any company and other software have these features and the cost is low compared to IBM RPA then we Definitely major Both products.
IBM Robotic Process Automation Implementation
- Implemented in-house
Change management was minimal
- Choosing The Wrong Process
- Absence of clear RPA strategy
- Technical RPA issues