LogicMonitor - Get Needed Environment Insights with an Easy to Deploy Product.
July 15, 2021

LogicMonitor - Get Needed Environment Insights with an Easy to Deploy Product.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with LogicMonitor

LogicMonitor is being used to monitor my environment which includes everything from my networking devices, websites, VMware farm, Windows servers, printers, access points, etc. We originally had multiple software that monitored SCOM, WhatsUp Gold, PRTG; and we wanted to consolidate our monitoring solutions. This is a product that the IT department uses independently outside of the business.
  • Easy setup and basic monitoring configuration.
  • Reduced load on the environment due to it using a proxy server rather than agents.
  • Externally accessible web interface that integrates with Azure IDP and can leverage MFA.
  • Support
  • Support
  • Support
  • Allowed us to consolidate on a single platform.
  • Allowed us to reduce the load on servers.
  • No ROI value to the business.
LogicMonitor really was beneficial due to its ease of use. PRTG is an excellent monitoring solution, but it does not integrate with Active Directory as well. WhatsUp Gold is also fairly easy to implement but was still internally hosted. Zabbix was still internally hosted at the time of discovery. LogicMonitor being a PaaS solution with proxy agents made it an ideal pick.
We are primarily an on prem environment but leverage PaaS and SaaS solutions. We are moving towards an IaaS environment but only need to monitor the applications and not the physical environment. We have not leveraged LogicMonitor yet against our Azure or Office 365 environment. We are using it in an on prem environment at multiple locations.
Due to this, LogicMonitor was extremely easy to implement. It is beneficial to leverage this and reduce IT debt on having to manage a server. Also, it is foolish to monitor your environment from within your environment. If you loose network or that server goes down you become blind. LogicMonitor is an easy enough solution to implement.
Yes. LogicMonitor has allowed us to consolidate our monitoring environment and eliminate products such as SCOM, WhatsUp Gold, and PRTG.

Do you think LogicMonitor delivers good value for the price?

Yes

Are you happy with LogicMonitor's feature set?

Yes

Did LogicMonitor live up to sales and marketing promises?

No

Did implementation of LogicMonitor go as expected?

No

Would you buy LogicMonitor again?

Yes

LogicMonitor is a great and easy to use monitoring software. It is not a heavy utilization product or an agent based product which allows you to isolate it from the environment. It is great for basic monitoring. Because it can leverage API's, it can read Active Directory as well as configs on switches.