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How to Use Miro Not as a Kanban or Whiteboard but as a Space for Your Endless Creativity.
February 17, 2022

How to Use Miro Not as a Kanban or Whiteboard but as a Space for Your Endless Creativity.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

My name is Alex and I'm a UX/UI designer so I can truly appreciate what it means to have some feedback for a product. I use Miro in many ways. First I use it as a user flow timeline tool, this helps me map out our user tasks and represent them visually for our business analysts and developers. Secondly, I use Miro as a retrospective tool (great templates for retros btw) for our development team to create many fun ways to focus on past sprints and action items we need to keep in mind. Finally, I use Miro as a feedback tool, a virtual whiteboard that I can share with users and gather their thoughts through activities.
  • Great integrations with other apps like Jira and Figma (Figmiro currently is not working but great when it did)
  • Very well UI components - the way things just snap in place and arrows flow nicely to the next object is very satisfying
  • Exporting frames to various formats is great
  • Sharing link so that users can come directly to the board is awesome
  • PLEASE create some sort of grouping or folder structure to organize boards, Projects just doesn't scratch that organization itch.
  • There is something weird about new users just being lost when opening a collaborative Miro board for the first time. It's just not as intuitive of the bat, it's one of those things you need to use a couple of times to get over the learning curve.
  • I love tags but it's not as robust as it can be. I wonder if we can group tags or have them be frame-specific. For example, if in one frame I have pet foods and the tags dog, cat, bird but in another frame I want to classify objects in some other tag fashion, I still see the dog, cat, bird tags but I don't want to re-purpose them because I need them in my previous frame. The context of something like this would be a design activity or user feedback activity when I want users to use tags one way in a frame and differently in another.
  • Could cards have some rich text features where we can use subheadings and make sections?
  • I love the side note feature but could we somehow target a frame? For example, if I have a Kanban for my team and I want to make a to-do list for a team member it would be cool if they could slide out the notes/to-do list and have it be specific to that frame. Another team member can have a different to-do list associated with their frame/card on the board.
  • Miro probably saved me on average 3 hours of work per week when making user timelines and mapping out business processes.
  • Improved team morale for retrospectives by making these fun with all their creative templates.
Implementation of Miro is great, for the amount of value and features that this tool provides the implementation is very well done. One point that could be improved is the interaction between a collaborative group. For example, the experience can lag sometimes. I do understand that this can also be based on each individual user's connection speeds and hardware capabilities but I definitely have seen a difference between 2 users (myself and someone else) versus 4-5 users at a time. Another point related to this space is the interaction with the objects on the board, if locked down the objects won't move if moved by accident by a new/inexperienced user but cannot be edited in an activity. If unlocked then the board objects can be edited but are susceptible to accidental shifting from a user accidentally shifting or dragging the wrong object.
I cannot comment too much on this as integration might be limited by our organization for security purposes.
Miro has impacted our team's ability to work remotely by empowering us to conduct our sprint and retrospective activities much like we were performing them on a real whiteboard. I am also able to use the whiteboard space as a brainstorming space and not worry about it looking proper (much like a traditional whiteboard) then sharing these ideas with teammates via easy link. We can also use Miro as a feedback capture tool with our users to visually express some concepts and get everyone's feedback directly on the parts they like and don't like ie. placing sticky notes on exact visual locations where the feedback is being referred to.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro has its strengths in flow chart creation and visual freedom when it comes to organization. You can place things however you like and see the flow in your own way. This along with low fidelity wireframes is definitely better than something like Figma because here you can hit the ground running as opposed to building and moving boxes with text and drawing arrows. There is great potential for Miro to be a project management tool like Jira or Trello but it's not quite there yet. I think it's better the way it is (not that it cannot be done) and not to try to compete with those tools because Miro is unique in its own way and provides project managers a new way of visually organizing a Kanban board with more control.
Well Suited: Miro is great for UX/UI designers to map out user timelines and business processes. This is a great tool for teams to run retros on and collaborate on the same platform with feedback. The activities are endless and there are a great number of fun templates even for unrelated work activities. Low fidelity wireframes are something I could recommend miro for. It is also a great tool to capture user feedback with the interactive voting and sticky notes experience. It brings me as UX/UI designer that much closer to what I could do on a real whiteboard but virtually which is great. Less Appropriate I could not see Miro be used for high fidelity prototypes but the integration with something like Figma is great, it has so much potential but please empower the team that is fixing it to help them make it work. Miro can not replace a Kanban tool yet, something like Jira or Trello. I don't think the functionality is there quite yet and I think that is ok... I think Miro's superpowers are in the collaborative interaction space and improving and focusing on those, will bring more value than trying to compete with those established products.