Quick Results with QuickBase
Updated December 08, 2017

Quick Results with QuickBase

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quick Base

QuickBase is currently being used in two departments, for CRM purposes as well as tracking of projects and resources and their associated time and expenses.

Pros

  • One of the greatest things about QuickBase is that it's simple to start building and implementing, allowing individuals from all backgrounds to jump right in and create a working database.

Cons

  • One thing that I've always wished QuickBase would do is add workflow functionality (aka triggers) where certain actions would initiate specified actions elsewhere in the database. I know they've recently added WebHooks, but it's not a feature that the average user could work with due to it's required level of knowledge. It should be set up more in line with how the notifications work.
  • Allow for adding custom Javascript to specified pages. We currently need to jump through hoops to add our own custom Javascript (many times to accomplish what could be done with triggers if they were available).
  • Add more customization to Calendars. Ability to display by day/week, drag & drop, custom colors.
I looked into possible alternatives to QuickBase such as TrackVia, Basecamp, and Salesforce. However in my case I had previous experience with QuickBase so I knew the ins and outs and was therefore biased towards QuickBase. With that in mind as I was looking at possible alternatives they each seemed to lack the simplicity that QuickBase has.
QuickBase is great for tracking all facets of a project, and provides useful reports and charts within each table. However if you need to create cumulative reports/charts or with data from multiple tables (outer joins specifically) you'll find yourself hitting your head on the wall, though these can be accomplished with custom coding if you're knowledgeable in that area.
The QuickBase Community Forums are GREAT! It's a minefield of great information where you'll be able to find answers to many of your questions.

Using Quick Base

Quick Base Support

They have an excellent support team that's always a pleasure to work with. They're quick to respond and can more often that not answer my questions immediately.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Using Quick Base

Overall Quick Base is very easy to interact with and customize to your specific needs, both as a user and an admin.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Creating new Applications/Tables & Relationships
  • Reporting
  • Creating workflow automation has been a bit cumbersome in the past, however they're releasing new functionality to make that easier
  • Summarizing text from a child record into the parent (numeric summaries are a piece-of-cake)
Yes, but I don't use it

Comments

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