QuickBase is the tool to get your work streamlined!
Overall Satisfaction with Quick Base
Quick Base is helping us improve business processes, replace spreadsheets, track assets more completely, add workflows and communication in our IT and Shared Services departments as well as our business units. Quick Base is expanding at our company, as more and more users are in the apps, they have more ideas they would like to have built, this could be additional functionality in existing apps or new apps to replace and enhance manual processes or spreadsheets.
Growth is also being seen with existing apps by providing additional visibility into apps for more groups. This growth in Quick Base provides additional opportunities for our employees to grow and work on different tasks. We are currently working on implementing a more comprehensive Citizen Development program to get our business units more involved
Growth is also being seen with existing apps by providing additional visibility into apps for more groups. This growth in Quick Base provides additional opportunities for our employees to grow and work on different tasks. We are currently working on implementing a more comprehensive Citizen Development program to get our business units more involved
Pros
- Availability to integrate with other systems
- Roles, permissions and security are easily manageable
- Dashboard are customizable
Cons
- Better reporting
- More enhanced UI
More flexibility, more user friendly, more everything!
Using Quick Base
200 - We have multiple business units utilizing different apps for project management, as well as apps that help us with Fleet Tracking, Safety, Finance, Accounts Receivable, and Inventory.
3 - One IT employee supporting QuickBase, 2 others are Citizen Developers. Our Citizen Developers need to have a desire to improve processes for their business unit. It is also helpful to understand table relationships and data normalization. Simply being organized and focused to get the app delivered are great qualities.
- project management
- tracking - inventory assets, incidents
- sharing and transparency of information
- the possibilities are endless, each time we talk with new potential users they have an abundance of ideas where they would like to use QuickBase
- the integrations and code pages has provided solutions that we might have otherwise not been as successful
- the vendor add-ons and expertise availability is fantastic
- improved project management
- Quality Control
- Asset Scheduling
- Elimination of multiple points for data entry is the first impact that we have realized. This time saver is measurable and quite impactfull, it provides opportunity for people to spend their time on more valuable tasks.
- Business process is something we are continually striving to streamline and improve and quite possibly eliminate is valuable to the business.
- Some things are not as easily measurable because of the additional functionality which we did not have prior to QuickBase.
Evaluating Quick Base and Competitors
Yes - Initially all our Project Management was done in spreadsheets. They are still useful for other tasks, but no longer for PM!
- Price
- Product Features
- Product Usability
QuickBase provides such fllexibility, as a developer I am only limited by my imagination.
I was not directly involved in the selection process, sorry cannot answer this one.
Quick Base Implementation
- Implemented in-house
Change management was a big part of the implementation and was well-handled - We implemented our first QuickBase app at the same time as rolling out one of our business units production system. This also included new time sheet entry. This was a fairly large project and was handled well. Our QuickBase developer worked with a Sales Engineer assigned to our account to reach the golive deadline.
- a short development window
- a go live date that had no flixibility
Quick Base Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - I believe the support is part of the Platform pricing that we have.
Earlier this year we had an issue with our single sign on and our users could not access our QuickBase account. It was resolved quickly and efficiently to get our users back in and recording revenue.
Using Quick Base
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | Lots to learn |
- Building dashboards
- Building tables
- Linking tables
- Summary reports are difficult for me
Yes, but I don't use it
Comments
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