QuickBase is the tool to get your work streamlined!
Janet Plumley | TrustRadius Reviewer
Updated December 07, 2017

QuickBase is the tool to get your work streamlined!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Quick Base

Quick Base is helping us improve business processes, replace spreadsheets, track assets more completely, add workflows and communication in our IT and Shared Services departments as well as our business units. Quick Base is expanding at our company, as more and more users are in the apps, they have more ideas they would like to have built, this could be additional functionality in existing apps or new apps to replace and enhance manual processes or spreadsheets.

Growth is also being seen with existing apps by providing additional visibility into apps for more groups. This growth in Quick Base provides additional opportunities for our employees to grow and work on different tasks. We are currently working on implementing a more comprehensive Citizen Development program to get our business units more involved
  • Availability to integrate with other systems
  • Roles, permissions and security are easily manageable
  • Dashboard are customizable
  • Better reporting
  • More enhanced UI
Yes, we have implemented several business applications to track different types of project management, tracking assets, and tracking safety incidents. Some of our apps in production have been implemented to production if a day or two! Rapid Application Development at its best!
More flexibility, more user friendly, more everything!
I do not have a programming background or education and I can develop in Quick Base. We have a team of people that can help with integrations, table structure and code pages when needed. Some apps do not require any of this to be complete and implemented. If I can develop an app many others can too! That is one of the many reasons we are working to expand our Citizen Developers, they know their data and they are the best people to determine more things they need done with their data! Our apps are very diverse and some take a short time to develop a couple of weeks and others take longer to implement due to integrations etc.
  • Building and deploying business applications faster
  • Improving our ability to drive insights from our data
  • Improving collaboration across one or more teams
  • Solving a specific business challenge
  • Building and deploying an application (or multiple applications) that meets our exact needs
We definitely have achieved positive outcomes with Quick Base. It is our go to tool to provide a solution.
We are regularly revisiting our apps with the Product Owner to provide additional functionality. Updating the apps are easy, as easy as the original development time. The visuals provided in Quick Base like the Relationship diagram and the table relationships provide a great place for a developer to start to understand an app. This is helpful for a developer to update an existing app.
Improving business process and eliminating manual spreadsheets

Using Quick Base

200 - We have multiple business units utilizing different apps for project management, as well as apps that help us with Fleet Tracking, Safety, Finance, Accounts Receivable, and Inventory.
3 - One IT employee supporting QuickBase, 2 others are Citizen Developers. Our Citizen Developers need to have a desire to improve processes for their business unit. It is also helpful to understand table relationships and data normalization. Simply being organized and focused to get the app delivered are great qualities.
  • project management
  • tracking - inventory assets, incidents
  • sharing and transparency of information
  • the possibilities are endless, each time we talk with new potential users they have an abundance of ideas where they would like to use QuickBase
  • the integrations and code pages has provided solutions that we might have otherwise not been as successful
  • the vendor add-ons and expertise availability is fantastic
  • improved project management
  • Quality Control
  • Asset Scheduling
We are happy with the solutions that we have and are continuing to build more solutions.
  • Elimination of multiple points for data entry is the first impact that we have realized. This time saver is measurable and quite impactfull, it provides opportunity for people to spend their time on more valuable tasks.
  • Business process is something we are continually striving to streamline and improve and quite possibly eliminate is valuable to the business.
  • Some things are not as easily measurable because of the additional functionality which we did not have prior to QuickBase.

Evaluating Quick Base and Competitors

Yes - Initially all our Project Management was done in spreadsheets. They are still useful for other tasks, but no longer for PM!
  • Price
  • Product Features
  • Product Usability
QuickBase provides such fllexibility, as a developer I am only limited by my imagination.
I was not directly involved in the selection process, sorry cannot answer this one.

Quick Base Implementation

The QuickBase app does everything we needed it to do for the initial implementation. This app has been continuing to grow and develop additional functionality for the project managers and their staff.
Change management was a big part of the implementation and was well-handled - We implemented our first QuickBase app at the same time as rolling out one of our business units production system. This also included new time sheet entry. This was a fairly large project and was handled well. Our QuickBase developer worked with a Sales Engineer assigned to our account to reach the golive deadline.
  • a short development window
  • a go live date that had no flixibility

Quick Base Support

Each time that I have created a support case it has been resolved quickly, effectively and courteously.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - I believe the support is part of the Platform pricing that we have.
Earlier this year we had an issue with our single sign on and our users could not access our QuickBase account. It was resolved quickly and efficiently to get our users back in and recording revenue.

Using Quick Base

A developer can create most anything in QuickBase. Support and vendors can help where the skills of the developer end.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Lots to learn
  • Building dashboards
  • Building tables
  • Linking tables
  • Summary reports are difficult for me