Overall Satisfaction with UltiPro
UltiPro is very responsive to any support needs and does an excellent job providing ongoing training.
OrthoCarolina currently uses Employee Admin, Benefits, Recruiting, New Employee On-boarding, Business Intelligence, and Performance Reviews across our entire organization with plans to incorporate Time Management, Succession Planning, Career Development and Training in 2016. UltiPro provides a versatile single platform to efficiently and effectively manage human resources. The system is user friendly and easy to navigate.
- Responsiveness - UltiPro responds quickly to requests for customized reports, systems issues, new company set-ups, etc.
- Compatibility - partners with other vendors to provide additional services that feed into UltiPro (i.e. training, on-boarding).
- Ease of Use - UltiPro is very easy to navigate and learn.
- Performance Reviews - allow ability to manage merit increase pool throughout the year when reviews are given on anniversary dates.
- Reports - make the report creating in BI easier to create reports.
UltiPro's online training is convenient and allows you select the training that is most applicable to your position. It allows you to learn the various functions at your own pace.
UKG Pro Feature Ratings
1532 - Our entire organization uses UltiPro from physicians to patient support specialists to back-office employees.
4 - Our HR manager and HR service group supports our UltiPro end users.
Evaluating UltiPro and Competitors
Hands down the best system I have used over the years. Very easy to learn and navigate. UltiPro is a one stop shop.
Yes - UltiPro replaced PayChex. We needed more flexibility in processing our payroll.
Change management was a big part of the implementation and was well-handled - Needed to provide additional support to end users.
- The most significant issue we encountered was resistance to change by managers
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Like to use
Easy to use
Technical support not required
Quick to learn
Feel confident using