Zoho generally rocks
March 03, 2021

Zoho generally rocks

Simon Davis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I'm using Zoho Social for a few customers and have done so for a few years now and find it straightforward to use and good value

Pros

  • Calendar
  • Post dashboard
  • Easy to use

Cons

  • Occasionally loses link to social accounts
  • Video to Google and LinkedIn would be useful
  • Quickens things up
  • Aggregates posts so have more posts as a result on more platforms
  • Saves time and therefore money
Cheaper, better value, in some instances easier to use

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Works well and is intuitive
No phone or chat support as far as I can see which at times is a pain
Works great on the whole, recommended. An easy to use tool which is a lot better value than some of the competition

Zoho Social Feature Ratings

Broad channel coverage
9
Content planning and scheduling
9
Content optimization
8
Automated routing and prioritization
10
Customer interaction histories
9
Lead generation
8
Content marketing
9
Twitter
10
Facebook
10
LinkedIn
8
Google+
8
Instagram
10
Campaign success analytics
8
Role-based user permissions & privileges
9
Mobile access
9

Using Zoho Social

1 - Marketing know how
  • Saves time
  • Good value v competition
  • Reliable
Good and reliable

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