B2B Connection

Information and resources for technology buyers

2023 B2B Buying Disconnect: The Self-Serve Economy Is Prove It or Lose It by Megan Headley
Top eCommerce Strategies for 2023 by Neil Chandavarkar

This article uncovers three market technology trends likely to influence buyer behavior in the Business Intelligence domain. These include augmented analytics, and the automation of processes to simplify product usage, embedded analytics, and big data and IoT.  Augmented Analytics  The term Augmented Analytics is used to denote the use of machine learning and natural language processing to automate insights into datasets generated by analytics and BI tools. It’s helpful to clearly understand the problem that this approach is trying to solve. The scale and complexity of corporate data have become more than humans can handle.  Therefore, machine learning and AI are helping to automate data analysis. BI tools begin by gathering data from multiple different sources. The next step is to remove duplicates and bad data, normalizing the data so that it can be effectively analyzed. The result of this analysis is actionable insight into the business.  Data analysts and scientists spend a large portion of their time working on data preparation tasks, cleaning large data sets, and preparing them for analysis. Augmented analytics removes some of the dependence on data scientists by using machine learning and artificial intelligence algorithms to automate tasks like data preparation.  Today, many well-known BI platforms have […]

Today’s community contributor is Zee Gimon, Digital Operations Manager at HUSPI Software Development. She loves to learn about new technologies and advances in the sciences, cook Chinese and Mexican food, and read Harry Potter to her kids. Check out the detailed reviews she’s written on TrustRadius about tools with which she has worked throughout her career. Gartner has named Microsoft a Magic Quadrant Leader among business intelligence and analytics platforms for 12 consecutive years.  Power BI—Microsoft’s newer data visualization tool—brings value to the business owners and decision-makers thanks to the ability to combine numerous data sources into one cohesive dashboard. One of the biggest advantages of this instrument is that the desktop version of the software is free, which means even small businesses on a tight budget can benefit from the visualized data. After all, the business might be small, but there might be a lot of information to process and it’s not always easy to see the relationships between different factors. With Power BI, you can create simple-to-comprehend visual reports instead of comparing numbers side by side from several Excel sheets. I have used Power BI in one of the projects that I have worked with – an app […]

We are excited to announce the Top Rated Office Suites for 2019! Top Rated awards showcase today’s top-of-the-line products in Office Suites based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. So without further ado… Here are the winners: G Suite G Suite is an office suite by Google. In addition to the typical productivity tools, G Suite also includes email, document storage, identity management, online surveys, and meeting tools. Half (50%) of the G Suite users on TrustRadius are from small businesses. Reviewers appreciate that G Suite excels at collaboration and that it is an economical solution.  “We use G Suite across the entire organization. We utilize Gmail, Calendar, Drive (Docs, Sheets, Slides) and Meet. It allows us to collaborate as teams and have easy access to the information we need for our organization to be successful… We love using G Suite!” – Verified User | Director in Human Resources | Computer Software Company Microsoft Office […]

We are excited to announce the Top Rated Diagramming Software for 2019! Top Rated awards showcase today’s top-of-the-line products in Diagramming Software based solely on positive user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: draw.io draw.io is a free online diagramming tool that integrates with many other tools, including Jira, Google Docs, and Confluence. It includes a library of commonly-used shapes and templates for different types of diagrams. Users can import images and existing diagram files, then export their diagrams to multiple formats. Change tracking and sharing options help teams collaborate and review their work. The tool includes an offline option and is compatible with all major browsers. A large portion (41%) of draw.io users on TrustRadius are from small businesses. Reviewers appreciate draw.io’s extensive template library, collaboration options, and intuitive user experience. “draw.io makes it easy to edit whatever you’re mapping out. Whether adding or removing a box, arrow, etc., draw.io automatically auto corrects […]

We are excited to announce the Top Rated Document Management Systems for 2019! Top Rated awards showcase today’s top-of-the-line products in Document Management Systems based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. So without further ado… Here are the winners: PDFelement PDFelement is a document management system that allows users to convert and sign documents in addition to creating and editing them. Other key PDFelement features include the ability to create fillable PDF forms and then export the filled data into a spreadsheet. A significant portion (65%) of PDFelement users on TrustRadius are from small businesses. Reviewers like PDFelement because it is a cost effective solution and it has a simple user interface.  “I am a novice PDF software user. This software is intuitive and very easy to navigate. I am discovering new features all the time and am having very little trouble learning how to use them. There are other, more experienced, users in my […]

We are excited to announce the Top Rated Enterprise Content Management Software for 2019! Top Rated awards showcase today’s top-of-the-line products in Enterprise Content Management Software based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: M-Files M-Files is an ECM solution that manages data by connecting to, not replacing, existing systems in use by the company. It uses metadata to organize data based on what the data is, not where it is stored. It uses AI to help automatically categorize and organize this data. M-Files still allows for document workflows and task tracking. Choose a cloud based, local install, or hybrid solution for your company. A little more than half (52%) of M-Files users on TrustRadius are from mid-sized companies. Reviewers appreciate M-Files for its mobile application and its search capabilities. “M-Files is being using by the whole organization to store, retrieve, revise and approve documentation. The system uses metadata properties allowing users […]

We are excited to announce the Top Rated Data Discovery and Visualization Platforms for 2019! Top Rated awards showcase today’s top-of-the-line products in Data Discovery and Visualization Platforms based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products. Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. Here are the winners: TIBCO Spotfire TIBCO Spotfire is a data analytics platform with discovery and visualization features. It offers data wrangling tools alongside its visualizations, allowing users to combine and modify data sources as they go. Spotfire’s analytical engine can find and display trends, outliers, and patterns without manual analysis. The platform also includes pre-built predictive analytics functions. Live data dashboards help users make real-time decisions. A majority (57%) of TIBCO Spotfire’s users on TrustRadius are from enterprise-level organizations. Reviewers value Spotfire’s support for custom functions, smooth integration with many sources of data, and shallow learning curve. “Various data connectors [provide] seamless connections to a huge number of data sources from Spotfire…An extremely powerful product, yet it’s very easy […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Business Process Management (BPM) Tools. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Business Process Management (BPM) Tools BPM tools help businesses improve their overall performance by managing, automating, and optimizing business processes. By deploying applications that interact with and conform to standardized workflows and business rules, companies can ensure that important repeated tasks are carried out in the same way across employees, teams, and departments. Most BPM tools include process modelling environments, business rules engines, workflow management tools, form generators, collaboration features, and analytics capability. Although BPM tools often include low-code development environments, they differ from low-code development platforms in purpose and scope. BPM tools are designed specifically to implement business rules and connect different processes to increase corporate efficiency. Low-code development tools are intended to allow non-technical users to quickly create and deploy multipurpose business applications, and […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Workforce Management Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Workforce Management (WFM) Software Workforce Management (WFM) Software focuses on timekeeping, scheduling, and tracking employees so that they can be utilized effectively and efficiently. WFM software is primarily used by organizations with large, distributed workforces, where employees work in shifts. Some of the key features include time and attendance tracking, labor scheduling, compliance monitoring, leave management, and staffing optimization. Though standalone WFM solutions are available, nowadays it is more common for these features to be delivered as part of a human capital management (HCM) suite. In an HCM suite, data flows between HR, talent management, and WFM modules, to track employees in a more holistic way and surface more insights for management. Be sure to consider your specific needs when evaluating WFM options. Industry regulations, the size and […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Business Intelligence (BI) Tools. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Business Intelligence (BI) Tools Finding the right BI tool that meets all your business’ needs best can be a difficult task.  Software buyers on TrustRadius use reviews written by BI tool end-users and product comparisons to help them make better informed purchasing decisions. In the past quarter 39,900 professionals used TrustRadius to evaluate Business Intelligence (BI) tools—at least 9,600 of them were from enterprise companies with 1,000 or more employees. Visitors evaluating BI tools were most curious about comparing different products and reading product reviews —53% compared at least two products and 30% read reviews. Here are the winners: SiSense Sisense is a full-stack product with a columnar data store, an ETL layer and a set of front-end tools for constructing dashboards and visualizations. It has been […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Enterprise Resource Planning (ERP) Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Enterprise Resource Planning (ERP) Software There is no shortage of Enterprise Resource Planning software solutions, figuring out which one meets you business needs best can be a long and stressful process. Buyers researching ERP solutions on TrustRadius use reviews written by software end-users and product comparisons to help them make better informed purchasing decisions. In the past quarter more than 23,900 professionals used TrustRadius to evaluate ERP products—at least 2,413 of them were from enterprise companies with more than 1,000 employees. Visitors evaluating ERP products were most curious about reading product reviews and comparing different products —56% read reviews and 38% compared at least two products. Here are the winners: Sage Intacct Sage Intacct is a modular cloud ERP system. It includes core accounting features like […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Corporate Performance Management (CPM) Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Corporate Performance Management (CPM) Software Choosing the right Corporate Performance Management software, one that meets all your business needs, can be a difficult task. CPM professionals on TrustRadius use reviews written by software end-users and product comparisons to help them make better informed purchasing decisions. In the past quarter more than 20,900 professionals used TrustRadius to evaluate CPM products—at least 2,800 of them were from enterprise companies with more than 1,000 employees. Visitors evaluating CPM software were most curious about reading product reviews and comparing different products —40% read reviews and 37% compared at least two products. Here are the winners: Prophix Prophix is corporate performance management platform aimed primarily at small and medium-sized businesses. It has an extensive list of capabilities including budgeting, planning, modeling, […]

Full disclosure: I was skeptical of Dropbox some years ago when I first heard about folks using it to back up their personal and professional data. Fast-forward to 2018 and my doubts seem quaint in retrospect, as I now constantly rely on cloud storage providers to secure my most important files and information. The rest comes from knowing a bit about what cloud storage is and how it works. As you probably know, cloud storage offers a slew of practical advantages over old-fashioned data storage via local drives. These include: Your data being available on various devices in various locations The ability to access, search, edit, and synchronize your data across devices at the push of a button or on an automated schedule The ability to support all the file types you use, including audio, video, text documents, and digital images Many cloud storage apps integrate with others to allow the easy sharing, editing, and playback of your data across platforms and devices Cloud storage solutions have much to offer anyone with data to manage. But many of their features are geared towards businesses rather than individuals. Security and admin features, for instance, are designed for companies where sensitive data […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Enterprise Resource Planning (ERP) Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right ERP software based on your needs and current industry trends. Overall Top Rated SAP ERP Microsoft Dynamics NAV SAP Business One Microsoft Dynamics AX Sage Intacct Infor ERP Oracle ERP Cloud Oracle Financials PeopleSoft Financials Deltek Vision Top Rated by Enterprises SAP ERP Oracle ERP Cloud Oracle Financials PeopleSoft Financials SAP Business One Microsoft Dynamics NAV Top Rated by Mid-Sized Companies Microsoft Dynamics NAV SAP ERP SAP Business One Microsoft Dynamics AX Oracle ERP Cloud Epicor Prophet 21 PeopleSoft Financials Deltek Vision Top Rated by Small Businesses SAP Business One Sage Intacct Microsoft Dynamics NAV Microsoft Dynamics GP What is ERP software? ERP software handles all the resources required to make ship and account for customer orders. It does this by integrating all the information flowing through the various departments of a large complex organization. This […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Business Process Management Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. They are not influenced by analyst opinion, company size, popularity, site traffic, or status as a TrustRadius customer. Business process management brings together a systematic method of managing business processes. The overarching goal is to improve process efficiency to gain competitive advantage through reducing costs, reducing response times and increasing revenues. The goal is primarily about gaining business efficiencies by optimizing business processes across the organization. The search for improved efficiency is not new, but what distinguishes BPM is that the processes to be optimized are typically cross-functional and frequently cross company boundaries too. BPM products come in several different varieties from simple workflow, to full-scale BPM, to low-code app development platforms. Here are the winners: Overall Top Rated Pega Platform Pega Platform is a comprehensive, unified BPM suite, most suitable for larger enterprise customers. It includes case management, predictive features, and also has strong mobile capabilities. The company has also built a series of marketing applications that run on top of the […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Business Intelligence Tools. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. They are not influenced by analyst opinion, the vendor’s company size, popularity, site traffic, or status as a TrustRadius customer. Business Intelligence emerged with the development in the 1980’s and 1990’s of data warehouses and OLAP processing that enabled extraction and viewing of data from multiple points of view. Business Intelligence has developed rapidly since then, and the importance of “big data” in gaining competitive advantage in today’s economy has made the technology more critical than ever. Data discovery and visualization tools have shifted the emphasis away from centralized, legacy systems with an emphasis on data governance, towards a more agile approach providing ad-hoc data exploration and intuitive visual renderings of data. As in other technology domains, there has also been a gradual shift to the cloud, along with an emphasis on tools for the general business user, rather than IT or data modeling experts. An increased emphasis on data discovery, agility and business user self-service is evident in all of the following tools. […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Content Management Systems. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. They are not influenced by analyst opinion, the vendor’s company size, popularity, site traffic, or status as a TrustRadius customer. A Content Management System (CMS) allows a user to quickly manage and publish content for a variety of website types, including blogs, corporate websites, and ecommerce sites, without needing the expertise of a developer. Most CMS products offer a WYSIWYG (what-you-see-is-what-you-get) editor with pre-built templates, layouts, and themes, along with other features like search, tagging, SEO, content versioning, and scheduling. In reality, different CMS products require more or less technical skill, depending on the integrations/plugins, amount of custom styling, content types, and size of the website an organization plans to deploy. Reviews can provide helpful insight for buyers into ease of use versus website complexity, and what (if any) development resources were required with each CMS. Here are the winners: Overall Top Rated Adobe Experience Manager dobe Experience Manager is a business content management solution that supports multi-site content creation, management, and deployment. Users […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Corporate Performance Management. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. They are not influenced by analyst opinion, the vendor’s company size, popularity, site traffic, or status as a TrustRadius customer. Corporate Performance Management Software is sometimes seen as an extension of Business Intelligence (BI). BI tools collect data from multiple internal systems and external sources for analysis, and usually answers questions about past performance such as what happened and why. Corporate Performance Management (CPM) is equally focused on data as an aide to decision-making, but is more forward-looking and is primarily about managing an organization’s performance. The focus of  CPM is on forecasting, budgeting, financial planning, what-if analysis, and dashboards to show progress towards individual and project performance KPIs. The CPM market is relatively mature, and most of the following tools have overlapping functionality. However, there are significant differences in emphasis. While many tools do both, some tools are more focused on the financial accounting cycle, while others are more focused on organizational performance and strategy. Here are the winners: Overall Top Rated Anaplan […]

Business process management (BPM) is a mature technology that has continued to evolve to meet the changing needs of enterprises. From its origins in middleware integration used primarily by IT staff, through more user-centric systems, the focus has always been on an approach to making an organization’s workflow more effective and more adaptive to changing business conditions. The latest iteration of these tools called “low code systems” reduces the complexity of traditional BPM systems by providing a set of tools that can be used by business users without traditional coding skills. Ultimately, these users can assemble simple applications by using visual tools designed for the technically-savvy “citizen developer”. However, the basic idea of process optimization remains the same throughout these various iterations.   If you’re not sure where to start, TrustRadius is here to help you discover what qualities and capabilities you should look for when selecting BPM software. Overall, full-service BPM suites that allow the organization to achieve maximum operational efficiency, usually contain the following components: 1. Modeling: Visual Design Tools Business process modeling means visually conceptualizing current business processes using diagrams and graphical representations. In essence, these representations form the basis for conversations between the IT department and […]

Executive Interview Series By Vinay Bhagat, CEO TrustRadius In 2012 Oracle made a huge bet on Social Media Management Software making three acquisitions in rapid succession. In May they acquired Vitrue, a Social Marketing solution for $300 million; in June, social intelligence platform Collective Intellect; and in July social media development platform, Involver. We wanted to understand how those acquisitions have turned out, and how Oracle was approaching social. As part of our Social Media Management vendor executive interview series, I interviewed Meg Bear, Group Vice President of Social Cloud at Oracle. This article follows interviews with executives at Sprinklr, Spredfast, and Hootsuite about the battle for the enterprise within social media management. Oracle’s Social Media Management Offering Today Oracle’s Social Media Management offering is called Social Relationship Management (SRM) and there are two primary components which can be purchased together or stand-alone: Social Engagement & Monitoring (SE&M); derived from Collective Intellect and Involver. Social Marketing (SM) – derived from Vitrue. Per Meg, “The majority of our new customers are purchasing the SRM platform and many of our longtime SM customers have recently upgraded to the full SRM.” Often times, when small, innovative software companies are acquired by large ones, innovation takes a long pause to focus on […]