What users are saying about
8 Ratings
26 Ratings
8 Ratings
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Score 8.5 out of 101
26 Ratings
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Score 9 out of 101

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Likelihood to Recommend

6sense

6sense is well suited in areas such as creating a campaign for our site. For example, "grill season". It makes it easy to create a campaign to advertise all our grills, best selling [grills] and create certain price updates/categories. It is not as useful on the product campaign, coupon and sales level, but still more useful than platforms we have used in the past.
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ReviewTrackers

ReviewTrackers is a great solution for marketers and leaders looking to better track and manage online reviews. Although not perfect, it was the best use case for our organization. Additionally, the partnership with NRC Health was a great benefit to our organization. Working in a hospital, it was difficult to find a solution that worked for us.
Sean Pomory profile photo

Pros

  • Stores and organizes information by product, department, etc., to make it easier for our website to function.
  • Help us track the buyer journey, making it a more enjoyable buying process for them on our website.
  • Help us drive revenue against competitors such as Amazon and Wal-Mart.
No photo available
  • Manage received reviews
  • Solicit positive reviews on third party sites
  • Track NPS scores of locations and providers
Sean Pomory profile photo

Cons

  • Some of the terms used are a learning process for our team, but the site is easy to navigate.
  • Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.
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  • It can improve by allowing respondents to give feedback to client if rating is not above 3 stars before posting, when asking for review.
Jose J Moreno profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
ReviewTrackers9.1
Based on 1 answer
No complaints. For a great price, we get exactly what we need out of it. Templates for review requests, as well as the ability to monitor the requests coming in and what our patients are saying about our services. It also gives the patients easy access to a direct link to review sites.
Brooke Potts profile photo

Usability

No score
No answers yet
No answers on this topic
ReviewTrackers9.1
Based on 1 answer
It was super easy to access the dashboard and view everything that was going on. I also love the review request template ... it's great at the end of the week starting to see reviews come in.
Brooke Potts profile photo

Support

No score
No answers yet
No answers on this topic
ReviewTrackers9.1
Based on 1 answer
They are always there when I need them, and there has never been an issue with the support team. They are prompt with their responses and always very polite and eager to help me out. I also frequently have them asking me if there is anything additional they can do, which I greatly appreciate
Brooke Potts profile photo

Implementation

No score
No answers yet
No answers on this topic
ReviewTrackers9.1
Based on 1 answer
LOVE REVIEW TRACKERS.
Brooke Potts profile photo

Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.
No photo available
We have not reviewed other products.
Dave Spannhake profile photo

Return on Investment

  • It is easier to monitor our ROI on certain campaigns, departments, subclasses, within our sites.
  • We have less issues with launching campaigns correctly and the site crashing on us while processing and developing these campaigns.
No photo available
  • Good ROI since one of our clients really is impacted by reviews.
Jose J Moreno profile photo

Pricing Details

6sense

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
6sense Editions & Modules
6sense
Additional Pricing Details

ReviewTrackers

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
ReviewTrackers Editions & Modules
ReviewTrackers
Edition
Professional Plan
$491
Enterprise Plan
$591
1. Per Month, Per Location
Additional Pricing Details
Popular Features: Monitor 100+ Review Sites Review Alerts Daily Reporting Smart Response Review Generation Feedback Requests Email Summaries Unlimited Users Net Promoter Score Survey Reputation Score Campaign Metrics Mobile App Hootsuite Integration Kiosk Mode Integrations API Award-winning customer support Automatic updates Intelligent Workflow SMS Campaigns Trending Topics Competitor Reporting Location Leaderboard Review Tags Single Sign On