What users are saying about
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Top Rated
99 Ratings
62 Ratings

6sense

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Top Rated
99 Ratings
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Score 8.6 out of 100
62 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

6sense

Good for going full ABM and getting insights on your target enterprise accounts. We're still working through training our sales team how to use it, but I can see the value in terms of the information available and allowing them to prioritize which accounts to go after and when.Not great if you're selling into SMBs as info on these companies can be somewhat limited and the pricepoint of the platform may not make sense.
Anonymous | TrustRadius Reviewer

Sage CRM

Only having one primary contact can cause issues for companies who are more specialized and custom. We deal with many people throughout the company so this can cause issues on trying to figure out who to contact. Creating advanced custom screens are also rather complicated and many times would require outside work to complete.For retail it is much more simplistic and easy to use. Storing all customer information along with communication info is simple.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

6sense
Sage CRM
10.0
Customer data management / contact management
6sense
Sage CRM
10.0
Workflow management
6sense
Sage CRM
10.0
Territory management
6sense
Sage CRM
10.0
Opportunity management
6sense
Sage CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
6sense
Sage CRM
10.0
Contract management
6sense
Sage CRM
10.0
Quote & order management
6sense
Sage CRM
10.0
Interaction tracking
6sense
Sage CRM
10.0
Channel / partner relationship management
6sense
Sage CRM
10.0

Customer Service & Support

6sense
Sage CRM
10.0
Case management
6sense
Sage CRM
10.0
Call center management
6sense
Sage CRM
10.0
Help desk management
6sense
Sage CRM
10.0

Marketing Automation

6sense
Sage CRM
10.0
Lead management
6sense
Sage CRM
10.0
Email marketing
6sense
Sage CRM
10.0

CRM Project Management

6sense
Sage CRM
10.0
Task management
6sense
Sage CRM
10.0
Billing and invoicing management
6sense
Sage CRM
10.0
Reporting
6sense
Sage CRM
10.0

CRM Reporting & Analytics

6sense
Sage CRM
10.0
Forecasting
6sense
Sage CRM
10.0
Pipeline visualization
6sense
Sage CRM
10.0
Customizable reports
6sense
Sage CRM
10.0

Customization

6sense
Sage CRM
9.5
Custom fields
6sense
Sage CRM
10.0
Custom objects
6sense
Sage CRM
9.0
Scripting environment
6sense
Sage CRM
9.0
API for custom integration
6sense
Sage CRM
10.0

Security

6sense
Sage CRM
10.0
Single sign-on capability
6sense
Sage CRM
10.0
Role-based user permissions
6sense
Sage CRM
10.0

Social CRM

6sense
Sage CRM
9.5
Social data
6sense
Sage CRM
9.0
Social engagement
6sense
Sage CRM
10.0

Integrations with 3rd-party Software

6sense
Sage CRM
10.0
Marketing automation
6sense
Sage CRM
10.0
Compensation management
6sense
Sage CRM
10.0

Platform

6sense
Sage CRM
9.0
Mobile access
6sense
Sage CRM
9.0

Pros

6sense

  • Their predictive analytics has thus far proven to be incredibly accurate
  • The UI is intuitive and provides a very good user experience
  • Their implementation process was excellent! What might have been overwhelming and cumbersome was made simple and easy to understand.
Kyle Evilsizor | TrustRadius Reviewer

Sage CRM

  • SAGE CRM is a very clean and easy to use interface and easy to navigate around. Users seem to instantly understand with very little training where they are in the system, which is not always true of other system we have used in the past. The Key sometimes is removing 'clutter' for that user.
  • Sales and Sales Manager tend to find it is very intuitive and since it is flexibly with its design, we have created various extra option to improve sales peoples management of Contracts, Events and even Samples, saving and eliminating multiple spreadsheets.
  • Case Management and workflow capabilities together with the ability to offer Self Service and embed into your website has been very powerful and a number of client have found this can save them tremendous time. Adding in automatic notifications through a powerful workflow capability can save hours of time for the Users
  • Flexible Reporting using a wizard approach means that the system is easy to train on and for users we find that they embrace this even more since they feel an ownership for the CRM system, something that all CRM User aspire too.
  • Flexible licencing and Editions. Not always well known, but SAGE CRM has two editions (somewhat confusing) the Cloud or SAGE CRM.com doest use the same naming convention, but these are Standard And Advanced Editions. However, in particular, there is a Concurrent Licence option, albeit at a premium, but we once saved a client over £14000 on a 50 user system when they migrated to SAGE CRM Concurrent from their existing Named Licence CRM system, paying for the complete migration in year One
Gary Perkins | TrustRadius Reviewer

Cons

6sense

  • Next Best Action feature - this feature is loved by our sales teams as it gives visibility to individuals within accounts whom we have in our CRM, and those that we do not and should be pursued by sales. as part of the "talking points," it would be great to add the competing technologies, and not only highlight the marketing activities done by the individual.
Anonymous | TrustRadius Reviewer

Sage CRM

  • One of the areas that Sage CRM is different is the way that Appointments and Tasks are delivered to the user in the interface. This presents a challenge in the way that most people utilize a Calendar in their daily execution. Many companies want to see a color coded Calendar for multiple team members and this is provided through a 3rd party.
  • Executing workflow through the mobile device is another area that users have requested. With such a strong workflow and escalation engine extending to the mobile interface would be groundbreaking in the CRM industry.
  • The data loading tools also need some work. In today's world we often extend the platform for unique entities and today we use 3rd party tools for any data migration besides basic customer and contact information.
Danny Estrada | TrustRadius Reviewer

Likelihood to Renew

6sense

6sense 1.0
Based on 1 answer
product is buggy and I have lost all confidence and support is terrible.
Anonymous | TrustRadius Reviewer

Sage CRM

Sage CRM 5.1
Based on 11 answers
There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
Anonymous | TrustRadius Reviewer

Usability

6sense

6sense 7.7
Based on 25 answers
The platform is pretty straightforward as far as creating new segments and what's available to do so. The launch of digital advertising has greatly improved in recent months which has been great for our digital team. Adding or removing users and updating integration points is pretty easy as well. Reporting has also been recently updated which makes reporting on usage and ROI much easier too.
Jim Barron | TrustRadius Reviewer

Sage CRM

Sage CRM 10.0
Based on 4 answers
Helped us improve on our sales and build up client base while still maintaining their contact databases.The system is relatively cheap compared to deliverables and it's easier to understand and use.Managers no longer need to sit down with staff since it's easier to track from the system on specific key parameters that guide us towards realizing better returns.
Brittany Powells | TrustRadius Reviewer

Performance

6sense

No score
No answers yet
No answers on this topic

Sage CRM

Sage CRM 8.2
Based on 1 answer
Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
Kari-Ann B. Ryan | TrustRadius Reviewer

Support Rating

6sense

6sense 7.9
Based on 26 answers
Their Customer Success model is delivered as advertised. We're very satisfied with the availability of support. They care as much about our success as we do. We also had an issue where we believed there was an issue in a piece of functionality. They continued to dig until they found the problem and immediately put the fix into a patch.
Cay Gliebe | TrustRadius Reviewer

Sage CRM

Sage CRM 10.0
Based on 1 answer
For the many times I encountered challenges, my emails were always responded to on time and the supporting staff would go a step further to find out if my issues had been well resolved.
Brittany Powells | TrustRadius Reviewer

In-Person Training

6sense

No score
No answers yet
No answers on this topic

Sage CRM

Sage CRM 7.0
Based on 1 answer
Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
Anonymous | TrustRadius Reviewer

Implementation Rating

6sense

6sense 1.0
Based on 1 answer
dont implement it
Anonymous | TrustRadius Reviewer

Sage CRM

Sage CRM 8.0
Based on 1 answer
The implementation and upgrades were rather quick and straight forward.Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

6sense

Based on my team's collective feedback, we just felt that Demandbase fell short of some of the capabilities we expected it to have and have also had a much more positive experience with the 6sense customer success team as well
Stephanie Pennell | TrustRadius Reviewer

Sage CRM

I have evaluated and implemented MS Dynamics CRM from a business perspective, and more recently Salesforce.com CRM as an administarator. Sage was more intuitive than Salesforce, and also less expensice than both of them. At that time, I used Sage CRM because the company I was working with had purchased Sage ERP. However, they never implemented it, but I did implement Sage CRM almost by myself. It is a great tool to manage sales process and marketing campaigns.
Luis Brea | TrustRadius Reviewer

Return on Investment

6sense

  • Increased understanding of our position among competitors in our markets
  • identified several "at risk" accounts before we would have ever known there were any issues.
  • improved our advertising spend by allowing us to hyper target our efforts--saving budget and increasing effectiveness.
Kyle Evilsizor | TrustRadius Reviewer

Sage CRM

  • Allowed managers to have visibility into salesperson pipelines with far less communication and time spent by all.
  • Allowed more predicative information on where the business is from a pipeline perspective so we can predict future business and resource requirements.
  • Allowed us to manage our customer support more effectively with less staff and allows cases and information to be passed from one staff member to another easily.
Glen Mund | TrustRadius Reviewer

Pricing Details

6sense

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

6sense Editions & Modules

Additional Pricing Details

Sage CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sage CRM Editions & Modules

On-premise Edition
Sage CRM (on premise)1
  1. Lifetime License per Seat
SaaS Edition
Sage CRM (cloud)$451
  1. Per User per Month
Additional Pricing Details
Tiered pricing is available for multiple users.

Rating Summary

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